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Product thumbnails wont work - by mtsmartins

This topic has 10 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

mtsmartins

Participant

November 30, 2016 at 22:43

http://www.omicreative.com/agnes/shop/bottom/hibuscus-trousers/

When you click on a thumbnail it shows the wrong image big. So if I click the third image, it shows the second one.

How can I make it user-friendly, so people click the third image, for instance, and it shows the third image big?

Please, contact administrator
for this information.

#147516 Copied

9 Answers

3kheng

Participant

December 1, 2016 at 08:48

I’m having the same question here, when I clicked on the 2nd image, it shows the 1st one instead. When I clicked on the 3rd image, it shows the 2nd image instead.

Kindly advice because my client cannot accept that error.

Thanks.

#147535 Copied Theme version: latest WooCommerce version: latest

mtsmartins

Participant

December 1, 2016 at 16:44

Please help!

#147588 Copied

Olga Barlow

Support staff

December 2, 2016 at 11:57

Hello,

Sorry for the delay in answering.

You have this issue because you added the featured image in the gallery http://prntscr.com/deez6q Featured image will appear in thumbnails list automatically, you don’t need to add it to your gallery.

I have removed featured image from gallery in backend, check your product now.
Regards

#147716 Copied

mtsmartins

Participant

December 6, 2016 at 19:35

So if I add featured image on gallery too, it will bug the theme?

#148157 Copied

Olga Barlow

Support staff

December 7, 2016 at 19:25

Hello,

In some way, because the first thumbnail is active by default in image gallery, but main image is different – featured image, so if you add the featured image in gallery it breaks the order of thumbnails gallery.

Regards

#148281 Copied

mtsmartins

Participant

December 7, 2016 at 21:27

Got it!

#148298 Copied

Olga Barlow

Support staff

December 8, 2016 at 08:15

Great. Do you have any other questions I can help you with?

Regards

#148320 Copied

mtsmartins

Participant

December 8, 2016 at 16:37

Yes, please.

https://www.8theme.com/topic/button-return-to-previous-page-doesnt-work/
https://www.8theme.com/topic/footer-not-center-aligned/

#148396 Copied

Olga Barlow

Support staff

December 8, 2016 at 17:43

Ok, please, wait for the answer. Due to the great amount of user requests we have some delay with answers. Take my apologies for this inconvenience.

Regards

#148425 Copied
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