Go to Theme Options > E-Commerce > Single Product Page > Tabs type > enable tabs.
Regards
Olga Barlow
Participant
February 20, 2017 at 18:44
Hello,
Could you, please, provide me temporary admin panel and FTP access to your site? We can’t replicate this issue on our test sites and need to check options on your site.
Regards
Olga Barlow
Participant
February 20, 2017 at 18:41
Hello,
We don’t have widget area above the products. But if you want to show some information about every product category you can use Product Description, for example Slider above the products https://www.8theme.com/demo/xstore/product-category/woman/
To add Products Category description go to Products > Categories > edit category and add description.
Regards
Olga Barlow
Participant
February 20, 2017 at 18:38
Hello,
I’m glad that you sorted out. Feel free to ask if you need any other help.
Regards
Olga Barlow
Participant
February 20, 2017 at 18:36
Hello,
Could you, please, provide me temporary admin panel and FTP access? We’ll try to help you.
2) Check if you have this problem with our theme only. Because this is default WC widget and we don’t have such issue on our test sites.
Regards
Olga Barlow
Participant
February 20, 2017 at 17:43
Hello,
I need link to the page where I’ll be able to check the problem. I can’t find what caused the issue just checking the screenshot.
Regards
Olga Barlow
Participant
February 20, 2017 at 17:41
Hello, @Dwilo,
You need to inspect all the menu elements and change the styles for the appropriate media queries, for example http://prntscr.com/eb6bwh You need to hide some elements beginning from 1200px and at the same time show other elements beginning from 1200px, change it’s position styles, etc.
Go to Theme Options > E-Commerce > Promo Popup > remove background image.
Regards
Olga Barlow
Participant
February 20, 2017 at 16:43
Hello,
I’m sorry but additional customization is not included in our support. If you have any questions about additional customization you can contact WP-Kraken team.
Regards
Olga Barlow
Participant
February 20, 2017 at 16:38
You are welcome!
Regards
Olga Barlow
Participant
February 20, 2017 at 16:38
You are welcome!
Regards
Olga Barlow
Participant
February 20, 2017 at 16:33
Hello,
I have checked your site and see the following errors in console http://prntscr.com/eb5b5u
Please, check if you installed theme correctly, check if these files exist. Also, check file permissions and server settings if files exist but these errors still persist.
Regards
Olga Barlow
Participant
February 20, 2017 at 16:11
Hello,
Ok, sure.
Regards
Olga Barlow
Participant
February 20, 2017 at 16:10
Hello,
1) Of course it does not work http://prntscr.com/eb4vce You added strange code before and all the CSS that you place below that wrong code won’t work.
1) If this is critical I could send you pre-release archive to update theme.
2) I have changed style.css file
4) It would be better to ask WooCommerce support about search plugins that are compatible and work great with WC plugin.
Regards
Olga Barlow
Participant
February 17, 2017 at 17:15
Hello,
Could you, please, provide me temporary admin panel and FTP access? We’ll check what could be the reason of your issue.
Regards
Olga Barlow
Participant
February 17, 2017 at 17:13
Hello,
Do you have this issue with our theme only or with default WooCommerce theme too? Go to Appearance > Themes > install and activate Storefront theme, check. We are able to help with issues related strictly to our theme.
To translate theme and plugins you may also try Loco Translate plugin.
Regards
Olga Barlow
Participant
February 17, 2017 at 17:08
Hello,
No, unfortunately, these fields are WooCommerce fields and out theme does have not any files to change them. But Short Description field supports all the tags that you can use in full description and even visual composer code. So, you can use full description field to create the short description and then just copy/paste that code into the short description field.
Besides you can enable Visual Composer editor for the full description (Visual Composer > Role Manager > Post Types > Custom > choose Products)
Regards
Olga Barlow
Participant
February 17, 2017 at 16:51
Hello,
Thank you for your report. We’ll fix this issue in next theme update.
Regards
Olga Barlow
Participant
February 17, 2017 at 16:41
Hello,
I have checked your site again and don’t see problem any more. Have you sorted out?
Regards
Olga Barlow
Participant
February 17, 2017 at 16:35
Hello,
If you want to replace our search by another one you need to edit template files. Copy in child theme and edit xstore/headers/advanced.php file
If you don’t have necessary skills you may contact WP-Kraken customization team.
Regards
Olga Barlow
Participant
February 17, 2017 at 16:29
Hello,
I think the update will be released within next week.
Regards
Olga Barlow
Participant
February 17, 2017 at 16:28
Hello, @Dwilo,
1) If you can’t save the menu it means that you reached max input vars limit. Please try to increase max input vars http://prntscr.com/by3tat and check if it helps.
2) The number of columns for the footer you can choose in Theme Options > General > Footer. If you want footer with custom width of columns then I would recommend you to create custom footer using Static Block https://www.8theme.com/documentation/xstore/support/static-blocks/ After that in Theme Options > Footer > choose 1 column and go to Appearance > Widgets > add 8theme Static Block widget into footer widget area.
3) To remove sidebar for the cart page go to Pages > edit cart page and disable sidebar in 8theme Layout options.
