Forum Replies Created

Viewing 30 posts - 27,391 through 27,420 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 27, 2017 at 08:09

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:56

    Hello,

    I have added some custom styles to your Custom CSS http://prntscr.com/ed50zj
    Check now, please.
    Is there anything I can help you with?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:55

    Hello,

    Oh, I see. I have passed your request to our developers. They will check it on Monday if this feature could be added. It’s a good idea and I think we’ll try to implement it. I’ll give you their answer on Monday.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:51

    Hello, @imamul,

    Every case of the site optimization is a unique. We can just point to the right direction. All the concrete settings depend on the content you use and server parameters.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:45

    Hello,

    We have already combined all files that could be combined. We’ll take a closer look at XStore core plugin but we can do nothing with Redux and Visual Composer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:41

    Hello,

    Unfortunately, I don’t see any WP installation http://prntscr.com/ed4txj Check the destination folder for the FTP user.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:37

    Hello,

    It’s because you did not install required plugin http://prntscr.com/ed4spw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:35

    Hello,

    Very likely, the problem is caused by Autoptimize plugin. Use the following settings http://prntscr.com/cq37am

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:29

    Hello,

    I have updated theme. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:27

    Hello,

    I can’t check your products page because of maintenance mode but very likely you are talking about WooCommerce product categories widget. This is WooCommerce default widget and we don’t have options for this. Additional customization is required if you want to make any changes for this widget and you may contact WP-Kraken team and send customization request.
    Also, if you want to have advanced filters you can try additional plugins, for example https://codecanyon.net/item/woocommerce-product-filter/8514038

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:11

    Hello,

    I see. Ok, thanks for the information. We’ll fix this issue in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:10

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 09:09

    Hello, @murphy,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 25, 2017 at 08:34

    Hello,

    Ok, great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:58

    Hello,

    Yes, this is category description. If you can’t remove it via admin panel add this custom code to hide

    .menu-wrapper .menu li a span.menu-item-descr {display: none;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:54

    Hello,

    No, you won’t lose them after update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:53

    Hello,

    Please, check the credentials that you provided. I can’t connect to your server
    Error: Authentication failed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:50

    Hello,

    Our theme supports PHP 7.0 but some of the included plugins have warnings:
    Massive Addons for Visual Composer
    Smart Product Viewer
    WPBakery Visual Composer
    https://uploads.intercomcdn.com/i/o/16663071/1db831f7fda34b2f05ee17e8/php7-report.txt
    Warning related to our theme was fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:37

    Hello,

    You have added svg icon in text field. If you want to create call to action box with icon use special fields http://prntscr.com/ecito1 also you may try Callout element http://prntscr.com/eciu68

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:23

    Hello,

    I have added custom code in Custom CSS. Check now. Is that you were looking for?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:08

    Hello,

    If you want to import Revolution slider from one of our versions you can find it in XML_files folder. Inside XML files folder you’ll find folders with version and slider.zip archives there. XML_files archive you can download here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 19:04

    Hello, @Erwann,

    You can use VC only to add some additional elements. But to create simple mega menu you don’t need VComposer. Just create multilevel structure (at least 3 level for the mega menu item) and choose mega menu design type for the 1st level. If you provide me temporary admin panel access and screenshot of the menu that you want to implement I could explain you in details how to achieve this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:59

    Hello,

    Yes, our theme is WooCommerce theme but overwriting of basic WooCommerce options is a bad practice that will cause problems with next WooCommerce updates. That’s why we try to avoid this problem. We are able to add features that WC does not include but we don’t touch existing WC options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:53

    Hello,

    Try to add the following code in Theme Options > Styling > Custom CSS

    .quantity.buttons_added input[type="number"] { width: 45px;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:51

    Hello,

    I’m glad to hear that problem is solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:49

    Hello, @mikart76,

    Please, download the latest version of our theme from TF and try again. We have made some changes in activation process and now you should use the latest version to activate theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:46

    Hello,

    Please, try to re-upload archive from TF, we have made some changes, and try again.
    Sorry for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:44

    Hello,

    You are welcome. As a rule server admin should be able to help you with these issues.
    Anyway, we are always here to point you in the right direction.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:42

    Hello,

    If you want to get update quicker use manual update method – via FTP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 23, 2017 at 18:41

    Hello,

    Add new row for the wp_options table

    option_name _transient_timeout_instagram-media-new-pastacuomo
    option_value 1487679945

    Regards

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    Viewing 27,420 results - 27,391 through 27,420 (of 30,391 total)
Viewing 30 posts - 27,391 through 27,420 (of 30,391 total)
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