Hello,
Check the contacts section now.
Regards
Hello,
Check the contacts section now.
Regards
Hello,
Take my apologies for the delay in answering.
Edit the royal/woocommerce/content-product.php
Find
<div class="product-excerpt">
<?php echo do_shortcode(get_the_excerpt()); ?>
</div>
replace with
<div class="product-excerpt">
<?php echo wpautop(do_shortcode(get_the_excerpt())); ?>
</div>
Regards
Hello,
Provide us also with the FTP access to check the issue in more detail.
Regards
Hello,
Add the below custom to Theme Options > Custom CSS
body {
--et_green-color: #047c8c;
}
Regards
Hello,
Do you use any third-party WooCommerce plugins?
Could you, please, disable them and check if you still have a problem?
Regards
Hello,
1) You can manage space between here https://prnt.sc/26fa7ac
2) Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Provide us with WP Dashbaord access. We’ll check and help you.
Regards
Hello,
Provide us with FTP access to your site, please.
Regards
Hello,
I don’t see the issue http://recordit.co/YUL0hPZgtz
Clear the browser cache and check after that.
Regards
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
I see the backend editor https://prnt.sc/26f9p3p
So, could you, please, explain in more detail what exactly does not work for you? Maybe provide us with screenshots of the issue for better understanding and link to page where it does not work.
Regards
Hello,
1) provide us with the correct link to your site because the one that you provided does not work https://prnt.sc/26f9o04
2) Provide us with WP Dashboard access
3) Provide screenshot of the issue for a better understanding of things that you want to implement.
Regards
Hello,
We don’t have such element for the WPBakery in our theme. So, you need to look either for the additional plugin that allows you to implement that or submit an additional customization request to order the development of such element for you.
Regards
Hello,
Provide us with link to your site, please. Because I need to check the area that you are talking about to guide you. Don’t understand that from your screenshot.
Regards
Hello,
I see that the mentioned fields are translated https://prnt.sc/26f9ign
Have you sorted it out?
Where did you save translation files of the theme and XStore core plugin?
Regards
Hello,
You may try third-party plugin to add labels for products that have this option.
For example https://wordpress.org/plugins/aco-product-labels-for-woocommerce/ https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or similar that will suit your needs most of all.
Or submit an additional customization request here if you want to order additional customization to create such feature on your site.
Regards
Hello,
Products should not appear on the blog search results page by default. Could you, please, provide us with WP Dashboard access to your site and also screenshot or video of the issue for better understanding?
Regards
Hello,
Provide us with FTP access to your site. We’ll check this in more detail.
Regards
Hello,
Because it’s disabled in the product settings https://prnt.sc/26f9csb
So, edit products and enable Reviews https://prnt.sc/26f9dd1
Regards
Hello,
Keep Remove Query Strings From Theme Static Resources (Theme Options > Speed optimization) disabled https://prnt.sc/26f9afk It could be the reason of the mentioned issue in case you use cache plugin or CDN.
Clearing cache depends on the plugin you use. Check the cache plugin docs.
Regards
Hello,
If you want to customize styles of the single product add to cart button you can use child theme style.css or Theme Options > Custom CSS.
If you want to add any custom content below that button you can use WooCommerce hooks https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ for these purposes and add them to child theme functions.php.
Regards
Hello,
Yes, because of the resolution of the device.
We can do nothing with that.
Regards
Hello,
1) Provide us with WP Dashboard access to your site.
2) Provide us with the screenshot of the strings that you need to translate. Did you check the plugin settings? Maybe you just need to change texts there instead of looking them in pot file..
Regards
Hello,
Could you, please, make the video?
Because I’m not able to check the issue http://recordit.co/iPUN7CukGf
Besides, I see that you use the old version of Elementor and Elementor Pro. So, maybe update them.
Regards
Hello,
Clarify the situation with the mentioned codes with Envato support. We can do nothing if codes do not exist in your Downloads area.
Regards
Hello,
1) Yes, go to Theme Options > WooCommerce > Shop > Shop page layout > https://prnt.sc/26f7z8l
2) Check the Sticky sidebar now
3) Follow the docs https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
I have uploaded a partial translation of the XStore theme and XStore core plugin. So, you need just finish the translation according to your needs if you still have any missing strings.
Regards
Hello,
Changed. Check again.
Regards
Hello,
Go to Loco translate > Plugins > XStore core plugin > make sure that you created French translation for the core plugin and translated the mentioned strings. If it does not help then provide us with WP Dashboard access and we’ll check the issue in more detail.
Regards
Hello,
You are welcome.
Regards
Hello,
I see that it comes from Theme options > Custom CSS
https://prnt.sc/26f7vz2
Remove that custom code.
Or provide us with WP Dashboard access and we’ll remove it for you.
Regards