I have a parallax section which i disabled for mobile (ipads and iphones) as i know it doesnt work on these devices and replaced them with just images.
My site appears fine here in IPAD AIR:
But for the IPAD PRO (2048 x 2732 pixels) the part i replaced with an image is shown like this:
The part i replaced with the images seems to be using the desktop version (which is parallax).
Anything i can do please?
Provide us with WP Dashboard access. We’ll check the settings of your section.
Please see login area.
Nope didnt work…the ipad pro is taking the artwork from the desk top version not the ipad (mobile) version!
Yes, because of the resolution of the device.
We can do nothing with that.
ok but you may want to put this in your documentation for future buyers or for roadmap to work on future updates – not our fault apple keeps making different devices with diff resolutions…your theme should be truly responsive.
Ok. We’ll try to improve our documentation taking into account this moment.
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