Misplacement on website after editor save

This topic has 18 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 14, 2022 at 11:47

    The content of the website is displayed normally in the editor, but is misplaced after exiting the editing state.
    Exit editing state:null
    Enter edit mode:.

    17 Answers
    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 14, 2022 at 11:50
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 14, 2022 at 13:22

    Hello,

    Could you, please, provide us with WP Dashboard access to your site and link to the product where you use this static block?
    We’ll check and help you.

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 15, 2022 at 07:30

    How should I give you WP Dashboard access to the website? Because the picture is misplaced after saving, the static block is not used. you can find it here: https://www.geekom.de/staticblocks/product-detail

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 15, 2022 at 07:32

    The problem seems to be that when I open elementor and save it, the style will go wrong. This happens to all pages.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2022 at 09:59

    Hello,

    Provide username and password for the site Dashboard in the Private content area. We’ll login, check and try to help you.

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 17, 2022 at 02:56

    username and password for the site Dashboard in the Private content area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 17, 2022 at 16:33

    Hello,

    I checked the static block and don’t see problem https://prnt.sc/26es2ex
    So, tell me your actions when you get the issue, please.

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 18, 2022 at 03:48

    Is there a function to clear the cache? at the moment he is indeed correct, but another site of mine has the same problem. When I exit the editing state and open it in other browsers, its style is also misplaced. https://www.geekom.co.uk/staticblocks/elementor-4886

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2022 at 18:48

    Hello,

    Keep Remove Query Strings From Theme Static Resources (Theme Options > Speed optimization) disabled https://prnt.sc/26f9afk It could be the reason of the mentioned issue in case you use cache plugin or CDN.

    Clearing cache depends on the plugin you use. Check the cache plugin docs.

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 19, 2022 at 03:55

    I’ve cleared all caches, including those on the siteground, but the problem persists. After you check geekom.de, it is currently in a normal state, can you help me check geekom.co.uk, I have provided the username and password for the site Dashboard above

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2022 at 13:22

    Hello,

    I have Regenerate CSS & Data in Elementor settings https://prnt.sc/26fogg5 Cleared cache and styles are ok after that.
    Check now.

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 20, 2022 at 03:59

    I’m very sorry, I checked and the problem still exists. https://www.geekom.co.uk/staticblocks/elementor-4886
    https://prnt.sc/26g0o7f

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2022 at 16:13

    Hello,

    Check now, please.

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 21, 2022 at 02:59

    Thank you very much, everything is working fine now. Can you tell us how to fix it, I’m afraid the same problem will occur in the future

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 21, 2022 at 16:56

    Hello,

    I have disabled CSS optimization in the Elementor plugin settings (Experiments tab).

    Regards

    Avatar: GEEKPLUS
    GEEKPLUS
    Participant
    January 26, 2022 at 03:24

    I tried what you said and it didn’t work.
    https://prnt.sc/26jdogk
    https://prnt.sc/26jdp1p

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 26, 2022 at 13:05

    Hello,

    Provide us with WP Dashboard access to site from your screenshots.

    Regards

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