Infinite Scroll not working in Product category pages

This topic has 8 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: Karbi
    Karbi
    Participant
    January 16, 2022 at 09:18

    Most of the time Infinite Scroll not working on Product category pages. Instead, it’s showing page numbers.
    https://prnt.sc/26e9e56
    Ex: https://karbizone.com/belts/vx-belts/5vx-belts/

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 17, 2022 at 13:20

    Hello,

    I checked the mentioned link and don’t see problem, it displays the loading https://prnt.sc/26epnbe and shows products after that. So, have you sorted out?

    Regards

    Avatar: Karbi
    Karbi
    Participant
    January 17, 2022 at 17:43

    Actually… The problem only happening when we navigate though category in side bar. I think because page reload not happening when we navigate via sidebar category… When we directly land to that particular page means its working fine…

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 17, 2022 at 17:57

    Hello,

    Provide us with WP Dashboard access of the account with admin permissions and also with FTP access to your site. We’ll check the problem in more detail.

    Regards

    Avatar: Karbi
    Karbi
    Participant
    January 17, 2022 at 18:06

    Please let me know really u need FTP access. Please find the admin access in the private content area..

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2022 at 12:28

    Hello,

    I have updated the Infinite Scroll plugin to the latest version. Check the scroll now, please.

    Regards

    Avatar: Karbi
    Karbi
    Participant
    January 18, 2022 at 17:10

    Not solved yet. Go to https://karbizone.com/ click on “3V Belt” in side category widget

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2022 at 19:33

    Hello,

    I don’t see the issue http://recordit.co/YUL0hPZgtz
    Clear the browser cache and check after that.

    Regards

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The issue related to '‘Infinite Scroll not working in Product category pages’' has been successfully resolved, and the topic is now closed for further responses

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