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Viewing 30 posts - 26,641 through 26,670 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 11:33

    Hello,

    Problem could be related to the fatal error that may appear during enabling of the frontend editor. We need to enable WP debug. Provide FTP access, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 11:22

    Hello,

    Oh, very likely you are trying to edit block using Frontend edit. Frontend editor does not work for the Static Blocks. Use the Backend editor, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 11:21

    Hello,

    Do not add “fa fa-” prefix, just icon name http://prntscr.com/ezgbom

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 11:10

    Hello,

    Unfortunately, there is no such option in our theme. You can do this by changes in template files
    /xstore/framework/walkers.php, line 283, function getPostsByCategory
    ‘posts_per_page’ => 9,

    To change the menu for My Account link go to Appearance > Menus > create menu and choose My account in menu settings http://prntscr.com/ezgarr

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 11:00

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:57

    Hello,

    Please, provide me admin panel and FTP access to your site. We need to check the backend and files to find out why you have such problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:54

    Hello, @Richard

    We include all the plugins according to Extended license that plugin authors offer. All the plugins are fully functional and do not require the individual license for using, including Revolution slider. In case you need to update plugins you can always find the latest versions of all the plugins here https://www.8theme.com/download-plugins/ Also, we offer base plugin support if you have any questions about them.

    Unfortunately, Revolution Slider released premium addons https://revolution.themepunch.com/direct-customer-benefits/#addons only for those who has the individual license. This is the only one difference. It’s like WooCommerce additional plugins that you get only if you buy them.

    We also included WooZone plugin and plugin authors gave special item code for our users. You just need to use it to see all the plugin options.

    Let me know which one plugin has limited version if it is not activated?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:38

    Hello,

    Quick View uses ajax request, so the result depends on server respond time http://prntscr.com/ezg0zl
    You may compare results from another user http://prntscr.com/ezg1dh and our demo http://prnt.sc/ezg1x6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:32

    Hello,

    This is the compatibility issue with new WooCommerce version. We’ll fix this in version 3.12 of our theme. The update will be available at the beginning of the next week.
    Sorry, for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:30

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:30

    Hello,

    Please, go to Appearance > Themes > install and activate Storefront theme and check if problem with comments still persists with Storefront. After that, you may enable XStore theme again. Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:26

    Hello, @identidade

    Keep in mind this is the pre-release archive of the 3.12 version of our theme. Backup all your files before the update!
    Maybe you will need to re-activate theme after this update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:22

    Hello,

    I have checked your site and single product page is ok.
    We’ll release version 3.12 of our theme that should fix the problem with out of date files.
    So, you need to wait for theme update then update the theme on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:20

    Hello,

    We’ll release version 3.12 of our theme that should fix problem with out of date files.
    So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:18

    Hello,

    We’ll release version 3.12 of our theme that should fix problem with out of date files.
    So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:14

    Hello,

    Read this post, please, https://www.8theme.com/topic/product-thumbnails-wont-work/#post-147588
    You have added featured image in product gallery. Don’t add featured image in product gallery it will be added automatically, if you do this it breaks the order of the slides.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:02

    Hello,

    1) You are using Disable Comments plugin. That’s why you don’t have reviews tab.
    2) Provide me FTP access to fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:50

    Hello,

    We have es_MX.po, .mo files. I can send you these files but I need to know what version of our theme do you use because translation should be synchronized with pot file of the version that you use. It would be better and faster if you provide me access and I’ll install it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:46

    Hello,

    I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:38

    Hello,

    To change the drop-down bg color and border

    .menu-wrapper .menu > li:hover .nav-sublist-dropdown {
        background-color: #3f7622;
        border-color: rgba(255, 255, 255, 0.3);
    }

    To change link bg color on hover

    .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
        background-color: #2f4514;
    }

    Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:26

    Hello,

    Add the following custom CSS in Theme Options > Styling > Custom CSS

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:22

    Hello,

    You can do this only by additional customization.
    Check this article, maybe it helps you https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

    Use child theme for any type of customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2017 at 16:05

    It was minor CSS bug.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2017 at 09:49

    Hello,

    I have added correct classes into plugin settings. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 13:55

    Hello, @khaila,

    We have answered in chat. Check, please, if this what you were looking for.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 13:51

    Hello,

    Sorry for the delay in answering. You are right, seems we missed that page. But organic demo has almost the same layout, you will just need to stretch row with map https://www.8theme.com/demo/xstore/organic/contact-us/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 12:17

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 12:14

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 11:09

    Hello, @gfdesign,

    Sorry for the delay in answering.
    Unfortunately, there is no way to send you updated translation because I suppose you have changed something according to your needs. That’s why synchronization can be done on your site only or using your .po file. If you want I can help you with this. Need FTP and admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 11:01

    Hello,

    We sent the email to the plugin author with the request to fix the notice. I’ll inform you once we get the answer.

    To fix SoundCloud warning update XStore Core plugin https://www.8theme.com/download-plugins/

    Regards

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    Viewing 26,670 results - 26,641 through 26,670 (of 30,391 total)
Viewing 30 posts - 26,641 through 26,670 (of 30,391 total)
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