Hello,
Problem could be related to the fatal error that may appear during enabling of the frontend editor. We need to enable WP debug. Provide FTP access, please.
Regards
Hello,
Problem could be related to the fatal error that may appear during enabling of the frontend editor. We need to enable WP debug. Provide FTP access, please.
Regards
Hello,
Oh, very likely you are trying to edit block using Frontend edit. Frontend editor does not work for the Static Blocks. Use the Backend editor, please.
Regards
Hello,
Unfortunately, there is no such option in our theme. You can do this by changes in template files
/xstore/framework/walkers.php, line 283, function getPostsByCategory
‘posts_per_page’ => 9,
To change the menu for My Account link go to Appearance > Menus > create menu and choose My account in menu settings http://prntscr.com/ezgarr
Regards
Hello,
Done.
Regards
Hello,
Please, provide me admin panel and FTP access to your site. We need to check the backend and files to find out why you have such problem.
Regards
Hello, @Richard
We include all the plugins according to Extended license that plugin authors offer. All the plugins are fully functional and do not require the individual license for using, including Revolution slider. In case you need to update plugins you can always find the latest versions of all the plugins here https://www.8theme.com/download-plugins/ Also, we offer base plugin support if you have any questions about them.
Unfortunately, Revolution Slider released premium addons https://revolution.themepunch.com/direct-customer-benefits/#addons only for those who has the individual license. This is the only one difference. It’s like WooCommerce additional plugins that you get only if you buy them.
We also included WooZone plugin and plugin authors gave special item code for our users. You just need to use it to see all the plugin options.
Let me know which one plugin has limited version if it is not activated?
Regards
Hello,
Quick View uses ajax request, so the result depends on server respond time http://prntscr.com/ezg0zl
You may compare results from another user http://prntscr.com/ezg1dh and our demo http://prnt.sc/ezg1x6
Regards
Hello,
This is the compatibility issue with new WooCommerce version. We’ll fix this in version 3.12 of our theme. The update will be available at the beginning of the next week.
Sorry, for this inconvenience.
Regards
You are welcome.
Regards
Hello,
Please, go to Appearance > Themes > install and activate Storefront theme and check if problem with comments still persists with Storefront. After that, you may enable XStore theme again. Let me know about the results.
Regards
Hello, @identidade
Keep in mind this is the pre-release archive of the 3.12 version of our theme. Backup all your files before the update!
Maybe you will need to re-activate theme after this update.
Regards
Hello,
I have checked your site and single product page is ok.
We’ll release version 3.12 of our theme that should fix the problem with out of date files.
So, you need to wait for theme update then update the theme on your site.
Regards
Hello,
We’ll release version 3.12 of our theme that should fix problem with out of date files.
So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/
Regards
Hello,
We’ll release version 3.12 of our theme that should fix problem with out of date files.
So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/
Regards
Hello,
Read this post, please, https://www.8theme.com/topic/product-thumbnails-wont-work/#post-147588
You have added featured image in product gallery. Don’t add featured image in product gallery it will be added automatically, if you do this it breaks the order of the slides.
Regards
Hello,
1) You are using Disable Comments plugin. That’s why you don’t have reviews tab.
2) Provide me FTP access to fix the problem.
Regards
Hello,
We have es_MX.po, .mo files. I can send you these files but I need to know what version of our theme do you use because translation should be synchronized with pot file of the version that you use. It would be better and faster if you provide me access and I’ll install it for you.
Regards
Hello,
I’m glad that you sorted out.
Regards
Hello,
To change the drop-down bg color and border
.menu-wrapper .menu > li:hover .nav-sublist-dropdown {
background-color: #3f7622;
border-color: rgba(255, 255, 255, 0.3);
}
To change link bg color on hover
.item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
background-color: #2f4514;
}
Check your site now.
Regards
Hello,
Add the following custom CSS in Theme Options > Styling > Custom CSS
.content-product .product-content-image img {
min-width: 1px;
width: auto;
}
Regards
Hello,
You can do this only by additional customization.
Check this article, maybe it helps you https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Use child theme for any type of customization.
Regards
It was minor CSS bug.
Regards
Hello,
I have added correct classes into plugin settings. Check now, please.
Regards
Hello, @khaila,
We have answered in chat. Check, please, if this what you were looking for.
Regards
Hello,
Sorry for the delay in answering. You are right, seems we missed that page. But organic demo has almost the same layout, you will just need to stretch row with map https://www.8theme.com/demo/xstore/organic/contact-us/
Regards
You are welcome!
Regards
You are welcome.
Regards
Hello, @gfdesign,
Sorry for the delay in answering.
Unfortunately, there is no way to send you updated translation because I suppose you have changed something according to your needs. That’s why synchronization can be done on your site only or using your .po file. If you want I can help you with this. Need FTP and admin panel access.
Regards
Hello,
We sent the email to the plugin author with the request to fix the notice. I’ll inform you once we get the answer.
To fix SoundCloud warning update XStore Core plugin https://www.8theme.com/download-plugins/
Regards