Hello,
Quick View uses ajax request, so the result depends on server respond time http://prntscr.com/ezg0zl
You may compare results from another user http://prntscr.com/ezg1dh and our demo http://prnt.sc/ezg1x6
Regards
Hello,
Quick View uses ajax request, so the result depends on server respond time http://prntscr.com/ezg0zl
You may compare results from another user http://prntscr.com/ezg1dh and our demo http://prnt.sc/ezg1x6
Regards
Hello,
This is the compatibility issue with new WooCommerce version. We’ll fix this in version 3.12 of our theme. The update will be available at the beginning of the next week.
Sorry, for this inconvenience.
Regards
You are welcome.
Regards
Hello,
Please, go to Appearance > Themes > install and activate Storefront theme and check if problem with comments still persists with Storefront. After that, you may enable XStore theme again. Let me know about the results.
Regards
Hello, @identidade
Keep in mind this is the pre-release archive of the 3.12 version of our theme. Backup all your files before the update!
Maybe you will need to re-activate theme after this update.
Regards
Hello,
I have checked your site and single product page is ok.
We’ll release version 3.12 of our theme that should fix the problem with out of date files.
So, you need to wait for theme update then update the theme on your site.
Regards
Hello,
We’ll release version 3.12 of our theme that should fix problem with out of date files.
So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/
Regards
Hello,
We’ll release version 3.12 of our theme that should fix problem with out of date files.
So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/
Regards
Hello,
Read this post, please, https://www.8theme.com/topic/product-thumbnails-wont-work/#post-147588
You have added featured image in product gallery. Don’t add featured image in product gallery it will be added automatically, if you do this it breaks the order of the slides.
Regards
Hello,
1) You are using Disable Comments plugin. That’s why you don’t have reviews tab.
2) Provide me FTP access to fix the problem.
Regards
Hello,
We have es_MX.po, .mo files. I can send you these files but I need to know what version of our theme do you use because translation should be synchronized with pot file of the version that you use. It would be better and faster if you provide me access and I’ll install it for you.
Regards
Hello,
I’m glad that you sorted out.
Regards
Hello,
To change the drop-down bg color and border
.menu-wrapper .menu > li:hover .nav-sublist-dropdown {
background-color: #3f7622;
border-color: rgba(255, 255, 255, 0.3);
}
To change link bg color on hover
.item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
background-color: #2f4514;
}
Check your site now.
Regards
Hello,
Add the following custom CSS in Theme Options > Styling > Custom CSS
.content-product .product-content-image img {
min-width: 1px;
width: auto;
}
Regards
Hello,
You can do this only by additional customization.
Check this article, maybe it helps you https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Use child theme for any type of customization.
Regards
It was minor CSS bug.
Regards
Hello,
I have added correct classes into plugin settings. Check now, please.
Regards
Hello, @khaila,
We have answered in chat. Check, please, if this what you were looking for.
Regards
Hello,
Sorry for the delay in answering. You are right, seems we missed that page. But organic demo has almost the same layout, you will just need to stretch row with map https://www.8theme.com/demo/xstore/organic/contact-us/
Regards
You are welcome!
Regards
You are welcome.
Regards
Hello, @gfdesign,
Sorry for the delay in answering.
Unfortunately, there is no way to send you updated translation because I suppose you have changed something according to your needs. That’s why synchronization can be done on your site only or using your .po file. If you want I can help you with this. Need FTP and admin panel access.
Regards
Hello,
We sent the email to the plugin author with the request to fix the notice. I’ll inform you once we get the answer.
To fix SoundCloud warning update XStore Core plugin https://www.8theme.com/download-plugins/
Regards
Hello,
We have many users who can’t edit variable products but problem is related to additional plugins that they use, for example https://www.8theme.com/topic/checkout-page-not-working-variable-product-settings-not-working/#post-160682
Out of date files can’t cause this problem with variable product!
If you provide me admin panel and FTP access I’ll replace out of date files before the theme update because we have fixed them.
Regards
Hello,
If you check the console you’ll see error http://prntscr.com/eylz6u because of Advanced Custom Fields PRO plugin, you are using old version of this plugin by the way.
So, once I disabled that plugin I can edit variations http://prntscr.com/eym06p
I don’t know why it does not work for you if you disable third-party plugins that did not come bundled with our theme.
Regards
Contact with me before this.
Regards
Hello,
1) You have added header bg for the Shop page http://prntscr.com/eyldw2 Shop categories and products inherit Shop page styles.
2) Can’t connect to your server. Check the credentials
Response: 331 User testing OK. Password required
Command: PASS ************************
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Regards
Hello,
We are sorry that you have to do this but major WC update always makes the problems for all the plugin and theme authors within at least next month after the update.
Regards
You are welcome!
Would be appreciated if you leave 5stars rating for our theme on ThemeForest https://themeforest.net/downloads
Regards
Hello,
Check now, please. And keep in mind that you can use 1 license for the 1 project only.
Regards