Forum Replies Created

Viewing 30 posts - 26,611 through 26,640 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:38

    Hello,

    Quick View uses ajax request, so the result depends on server respond time http://prntscr.com/ezg0zl
    You may compare results from another user http://prntscr.com/ezg1dh and our demo http://prnt.sc/ezg1x6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:32

    Hello,

    This is the compatibility issue with new WooCommerce version. We’ll fix this in version 3.12 of our theme. The update will be available at the beginning of the next week.
    Sorry, for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:30

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:30

    Hello,

    Please, go to Appearance > Themes > install and activate Storefront theme and check if problem with comments still persists with Storefront. After that, you may enable XStore theme again. Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:26

    Hello, @identidade

    Keep in mind this is the pre-release archive of the 3.12 version of our theme. Backup all your files before the update!
    Maybe you will need to re-activate theme after this update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:22

    Hello,

    I have checked your site and single product page is ok.
    We’ll release version 3.12 of our theme that should fix the problem with out of date files.
    So, you need to wait for theme update then update the theme on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:20

    Hello,

    We’ll release version 3.12 of our theme that should fix problem with out of date files.
    So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:18

    Hello,

    We’ll release version 3.12 of our theme that should fix problem with out of date files.
    So, you need to wait for theme update, then update parent theme on your site. If you still have out of date files in child theme after that you will need to compare parent theme files and your child theme files and add the difference. This service will help you to find difference in code https://text-compare.com/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:14

    Hello,

    Read this post, please, https://www.8theme.com/topic/product-thumbnails-wont-work/#post-147588
    You have added featured image in product gallery. Don’t add featured image in product gallery it will be added automatically, if you do this it breaks the order of the slides.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 10:02

    Hello,

    1) You are using Disable Comments plugin. That’s why you don’t have reviews tab.
    2) Provide me FTP access to fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:50

    Hello,

    We have es_MX.po, .mo files. I can send you these files but I need to know what version of our theme do you use because translation should be synchronized with pot file of the version that you use. It would be better and faster if you provide me access and I’ll install it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:46

    Hello,

    I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:38

    Hello,

    To change the drop-down bg color and border

    .menu-wrapper .menu > li:hover .nav-sublist-dropdown {
        background-color: #3f7622;
        border-color: rgba(255, 255, 255, 0.3);
    }

    To change link bg color on hover

    .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
        background-color: #2f4514;
    }

    Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:26

    Hello,

    Add the following custom CSS in Theme Options > Styling > Custom CSS

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 22, 2017 at 09:22

    Hello,

    You can do this only by additional customization.
    Check this article, maybe it helps you https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

    Use child theme for any type of customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2017 at 16:05

    It was minor CSS bug.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 21, 2017 at 09:49

    Hello,

    I have added correct classes into plugin settings. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 13:55

    Hello, @khaila,

    We have answered in chat. Check, please, if this what you were looking for.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 13:51

    Hello,

    Sorry for the delay in answering. You are right, seems we missed that page. But organic demo has almost the same layout, you will just need to stretch row with map https://www.8theme.com/demo/xstore/organic/contact-us/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 12:17

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 12:14

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 11:09

    Hello, @gfdesign,

    Sorry for the delay in answering.
    Unfortunately, there is no way to send you updated translation because I suppose you have changed something according to your needs. That’s why synchronization can be done on your site only or using your .po file. If you want I can help you with this. Need FTP and admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 11:01

    Hello,

    We sent the email to the plugin author with the request to fix the notice. I’ll inform you once we get the answer.

    To fix SoundCloud warning update XStore Core plugin https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 09:44

    Hello,

    We have many users who can’t edit variable products but problem is related to additional plugins that they use, for example https://www.8theme.com/topic/checkout-page-not-working-variable-product-settings-not-working/#post-160682

    Out of date files can’t cause this problem with variable product!
    If you provide me admin panel and FTP access I’ll replace out of date files before the theme update because we have fixed them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 09:38

    Hello,

    If you check the console you’ll see error http://prntscr.com/eylz6u because of Advanced Custom Fields PRO plugin, you are using old version of this plugin by the way.
    So, once I disabled that plugin I can edit variations http://prntscr.com/eym06p

    I don’t know why it does not work for you if you disable third-party plugins that did not come bundled with our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 09:22

    Contact with me before this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 09:20

    Hello,

    1) You have added header bg for the Shop page http://prntscr.com/eyldw2 Shop categories and products inherit Shop page styles.
    2) Can’t connect to your server. Check the credentials
    Response: 331 User testing OK. Password required
    Command: PASS ************************
    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 08:26

    Hello,

    We are sorry that you have to do this but major WC update always makes the problems for all the plugin and theme authors within at least next month after the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 08:19

    You are welcome!
    Would be appreciated if you leave 5stars rating for our theme on ThemeForest https://themeforest.net/downloads

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 20, 2017 at 08:17

    Hello,

    Check now, please. And keep in mind that you can use 1 license for the 1 project only.

    Regards

  • 1 2 3 … 887 888 889 … 1,010 1,011 1,012
    Viewing 26,640 results - 26,611 through 26,640 (of 30,337 total)
Viewing 30 posts - 26,611 through 26,640 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.