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Topic: Help with one string translation

gfdesign

Participant

December 4, 2016 10:22 pm

Dear support
We’re not able to translate this string to Spanish in our site. We’ve already installed the Spanish translation included in 3.1 version.

What could be the problem?
Site URL: hidden
Theme version: 3.1

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gfdesign

Participant

December 5, 2016 1:20 pm

Other string we couldn’t translate is in the “Details product” page. Here is:

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Olga Barlow

Support staff

December 5, 2016 3:53 pm

Hello,

What translation method do you use: Loco Translator or poEdit?
Provide me temporary admin panel and FTP access, please.

Regards

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gfdesign

Participant

December 5, 2016 4:04 pm

We’re using poEdit.
Looking forward to your comments 🙂
Best regards

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Olga Barlow

Support staff

December 5, 2016 4:27 pm

Hello,

Very likely it was a problem between translation file version and theme version. I have installed Loco Translate plugin and updated translation http://prntscr.com/dfn3vz and now everything is ok. I think Logo Translate plugin is more easy-to-use than poEdit because you can translate and synchronize translations via Dashboard. But if you don’t like it you can delete plugin. It won’t break your translation.

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gfdesign

Participant

December 5, 2016 4:40 pm

Hi Olga
This works great. Thanks
However we’d like not install so much plugins due to one performance matter.
Do you think this issue will be solved in the next updated?
I hope so, if not, we will using Loco translator plugin anyway.
Thanks for your assistance.

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Olga Barlow

Support staff

December 5, 2016 4:47 pm

Hello,

You may update translation files with poEdit plugin. For this, you need to download the translation file open it and go to Catalog > Update from POT and choose the xstore.pot file from the new version of our theme. Then save your translation and upload new updated files to your server.

If we make changes in template files that change the position of strings with translation, you need to synchronize your old translation with new updated files. That’s why you should do this.

Regards

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gfdesign

Participant

December 5, 2016 5:16 pm

That was we did. We rename the es_MX.po file to es_ES.po (according to our WP language) and some strings weren’t ignored. Such as described the begin of this topic.

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Olga Barlow

Support staff

December 5, 2016 5:42 pm

Hello,

I’m talking not about renaming of the file. I’m talking about updating translation file to the latest version. Anyway, you may enable Loco translate file just to synchronize translations if you’ll face any similar issues in future and disable this plugin after synchronization.

Regards

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gfdesign

Participant

April 15, 2017 5:53 pm

Dear support
Do you already have a updated translated Spanish file of Xstore in order to avoid to do it by ourself?
Looking forward to your comments
Regards

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gfdesign

Participant

April 17, 2017 10:41 pm

Waiting for an aswer yet

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Amzy Leel

Participant

April 18, 2017 5:23 am

Hello,

we are in Easter holiday..
will get back to you by day after tomorrow..

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gfdesign

Participant

April 20, 2017 3:08 am

Any news about this question?
Thanks

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Olga Barlow

Support staff

April 20, 2017 11:09 am

Hello, @gfdesign,

Sorry for the delay in answering.
Unfortunately, there is no way to send you updated translation because I suppose you have changed something according to your needs. That’s why synchronization can be done on your site only or using your .po file. If you want I can help you with this. Need FTP and admin panel access.

Regards

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gfdesign

Participant

April 20, 2017 6:15 pm

No, this is another site and we haven’t touched anything of translation strings.
Sorry, I didn’t understand. Do you have already available the Spanish translation or not?
Thanks

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Olga Barlow

Support staff

April 22, 2017 9:50 am

Hello,

We have es_MX.po, .mo files. I can send you these files but I need to know what version of our theme do you use because translation should be synchronized with pot file of the version that you use. It would be better and faster if you provide me access and I’ll install it for you.

Regards

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gfdesign

Participant

April 22, 2017 5:53 pm

Hi Olga
I leave the access you can need.
BTW, You didn’t send me the files to update the theme commented in this thread.
https://www.8theme.com/topic/out-dated-woocommerce-files/#post-160896
Thanks
Site URL: hidden
Theme version: XStoreVersión: 3.11.1
WooCommerce version: 3.0.4

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gfdesign

Participant

April 25, 2017 1:35 am

Any new about this?

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Olga Barlow

Support staff

April 27, 2017 1:27 pm

Hello,

I have uploaded translation. Check, please.

Regards

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