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Topic: Visual Composer Doesnt Work

Tagged: VC front editor not working

ibuyukarslan

Participant

April 21, 2017 6:36 pm

Hi,

Visual Composer doest work. Could you check it ?

Thanks

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Naja Jamal

Member

April 22, 2017 7:55 am

Hello,

I have enabled VC for all your custom posts and pages.
You may check now.
Screenshot : http://prntscr.com/ezf1pb

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ibuyukarslan

Participant

April 22, 2017 10:17 am

This was already working. Frontend editor doesnt work Naja

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Olga Barlow

Support staff

April 22, 2017 11:33 am

Hello,

Problem could be related to the fatal error that may appear during enabling of the frontend editor. We need to enable WP debug. Provide FTP access, please.

Regards

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Olga Barlow

Support staff

April 22, 2017 11:35 am

Also, please, increase max upload size at least to 6MB we need to update Visual Composer to the latest version.

Regards

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ibuyukarslan

Participant

April 22, 2017 11:38 am

Hi Olga,

I coundt done woocommerce update yet cuz im afraid of errors.

I’ll increase upload size immidiately.

FTP information:

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Olga Barlow

Support staff

April 22, 2017 11:44 am

Hello,

Yes, it would be better to work with the old but stable version of WC plugin. I think within next month WooCommerce, authors of the included plugins (Wishlist for example) and also our dev team release stable versions and then you’ll be able to update plugin and theme without any troubles.

Unfortunately, can’t connect to your server
Status: Resolving address of lupa.com.tr
Status: Connecting to 94.138.203.200:21…
Status: Connection attempt failed with “ETIMEDOUT – Connection attempt timed out”.
Error: Could not connect to server

Max upload size is the same http://prntscr.com/ezgj8f

Regards

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ibuyukarslan

Participant

April 22, 2017 11:47 am

Hi Olga,

I’ve just connect to server same information that i wrote.

Could you try it again please ?

Thanks

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Lucy Hinchliffe

Participant

April 24, 2017 10:37 pm

Hi,

Visual Composer Front end editor doesn’t work. It just keeps loading.

Can I get some help to debug?
Site URL: hidden
Theme version: Xstore
WooCommerce version: Version 3.0.4

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Olga Barlow

Support staff

April 26, 2017 5:39 pm

Hello,

Sorry for the delay.
Do you have any white/black lists on your server? The same issue.

Regards

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Olga Barlow

Support staff

April 26, 2017 5:40 pm

Hello, @lucy_hinchliffe@hotmail.com

Please, provide me temporary admin panel and FTP access to your server. We’ll check why you get this error. Do you have this issue for all the pages or for some pages only?

Regards

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ibuyukarslan

Participant

April 26, 2017 6:15 pm

Still same for that issue Olga

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mxwealth

Participant

April 30, 2017 1:53 pm

Hi VC front editor is not working (keeps uploading). Only when I deactivate massive add ons, then VC works. Please help!!

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Olga Barlow

Support staff

May 4, 2017 5:58 pm

Hello, @ibuyukarslan

I won’t be able to help you if I can’t connect to your server. I get the following response

Status: Resolving address of lupa.com.tr
Status: Connecting to 94.138.203.200:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Please, contact your hosting provider and ask why we can’t connect to your server.

Regards

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Olga Barlow

Support staff

May 4, 2017 5:59 pm

Hello, @mxwealth

Provide me correct FTP and admin panel access to find out why Massive Addons creates the problem on your site. We don’t have this issue.

Regards

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