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Visual Composer Doesnt Work - by ibuyukarslan

This topic has 15 replies, 5 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

ibuyukarslan

Participant

April 21, 2017 at 18:36

Hi,

Visual Composer doest work. Could you check it ?

Thanks

Please, contact administrator
for this information.

#160878 Copied

14 Answers

Naja Jamal

Member

April 22, 2017 at 07:55

Hello,

I have enabled VC for all your custom posts and pages.
You may check now.
Screenshot : http://prntscr.com/ezf1pb

#160898 Copied

ibuyukarslan

Participant

April 22, 2017 at 10:17

This was already working. Frontend editor doesnt work Naja

#160914 Copied

Olga Barlow

Support staff

April 22, 2017 at 11:33

Hello,

Problem could be related to the fatal error that may appear during enabling of the frontend editor. We need to enable WP debug. Provide FTP access, please.

Regards

#160931 Copied

Olga Barlow

Support staff

April 22, 2017 at 11:35

Also, please, increase max upload size at least to 6MB we need to update Visual Composer to the latest version.

Regards

#160933 Copied

ibuyukarslan

Participant

April 22, 2017 at 11:38

Hi Olga,

I coundt done woocommerce update yet cuz im afraid of errors.

I’ll increase upload size immidiately.

FTP information:

Please, contact administrator
for this information.

#160935 Copied

Olga Barlow

Support staff

April 22, 2017 at 11:44

Hello,

Yes, it would be better to work with the old but stable version of WC plugin. I think within next month WooCommerce, authors of the included plugins (Wishlist for example) and also our dev team release stable versions and then you’ll be able to update plugin and theme without any troubles.

Unfortunately, can’t connect to your server
Status: Resolving address of lupa.com.tr
Status: Connecting to 94.138.203.200:21…
Status: Connection attempt failed with “ETIMEDOUT – Connection attempt timed out”.
Error: Could not connect to server

Max upload size is the same http://prntscr.com/ezgj8f

Regards

#160936 Copied

ibuyukarslan

Participant

April 22, 2017 at 11:47

Hi Olga,

I’ve just connect to server same information that i wrote.

Could you try it again please ?

Thanks

#160937 Copied

Lucy Hinchliffe

Participant

April 24, 2017 at 22:37

Hi,

Visual Composer Front end editor doesn’t work. It just keeps loading.

Can I get some help to debug?

#161101 Copied Theme version: Xstore WooCommerce version: Version 3.0.4

Olga Barlow

Support staff

April 26, 2017 at 17:39

Hello,

Sorry for the delay.
Do you have any white/black lists on your server? The same issue.

Regards

#161384 Copied

Olga Barlow

Support staff

April 26, 2017 at 17:40

Hello, @lucy_hinchliffe@hotmail.com

Please, provide me temporary admin panel and FTP access to your server. We’ll check why you get this error. Do you have this issue for all the pages or for some pages only?

Regards

#161385 Copied

ibuyukarslan

Participant

April 26, 2017 at 18:15

Still same for that issue Olga

#161391 Copied

mxwealth

Participant

April 30, 2017 at 13:53

Hi VC front editor is not working (keeps uploading). Only when I deactivate massive add ons, then VC works. Please help!!

#161793 Copied

Olga Barlow

Support staff

May 4, 2017 at 17:58

Hello, @ibuyukarslan

I won’t be able to help you if I can’t connect to your server. I get the following response

Status: Resolving address of lupa.com.tr
Status: Connecting to 94.138.203.200:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Please, contact your hosting provider and ask why we can’t connect to your server.

Regards

#162172 Copied

Olga Barlow

Support staff

May 4, 2017 at 17:59

Hello, @mxwealth

Provide me correct FTP and admin panel access to find out why Massive Addons creates the problem on your site. We don’t have this issue.

Regards

#162173 Copied
Tagged: themes, troubleshooting, visual composer, woocommerce, wordpress
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