Products Review disappeared - by Tam - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: Tam
    Tam
    Participant
    April 20, 2017 at 20:16

    Hi
    After updated the latest theme the products review no longer display, I checked Product star rating ON
    please check the link below

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tam
    Tam
    Participant
    April 20, 2017 at 20:23

    Hi
    Also below TOP INTERESTING – NEW IRRIVALS products it always change new products every time I refresh or go to home page, now same items all the time.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 22, 2017 at 10:02

    Hello,

    1) You are using Disable Comments plugin. That’s why you don’t have reviews tab.
    2) Provide me FTP access to fix the problem.

    Regards

    Avatar: Tam
    Tam
    Participant
    April 24, 2017 at 15:49

    HI
    Sorry for late reply, please find info you request on private

    Please, contact administrator
    for this information.
    Avatar: Tam
    Tam
    Participant
    April 24, 2017 at 15:57

    Hi Can you help for these
    I ypdate latest theme but still have the same issue
    xstore/woocommerce/cart/cart.php version 3.0.0 is out of date. The core version is 3.0.3
    xstore/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.0.0,
    xstore/woocommerce/single-product/product-image.php version 3.0.0 is out of date. The core version is 3.0.2,
    xstore/woocommerce/single-product/product-thumbnails.php version 3.0.0 is out of date. The core version is 3.0.2,

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2017 at 19:40

    Hello,

    Please, update theme to the version 3.12. It’s available on ThemeForest.
    Do the backup of theme options before the update (Theme Options > Import/Export > Options > download .json file)
    After update disable XStore Core plugin, re-activate theme, then activate XStore core plugin and go to Appearance > Install plugins > update Core plugin.
    We have made some improvements for the cart/search/wishlist options in the header https://www.8theme.com/demo/xstore/update-history/ so, after update very likely you will need to choose the position of these options in theme settings.

    Regards

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