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8theme products element – Add/ delete products

This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

awdigital

Participant

May 18, 2017 at 05:46

Hi,

1. Each time I change product limit to ‘-1’ to show all, the website crashes and I get an HTTP error, but as soon as I limit it to 5 or 10 it loads fine.

2. I can’t see an option to find and delete previously added products to the element.

Please help. (details in private content)

Please, contact administrator
for this information.

#163378 Copied

3 Answers

Olga Barlow

Support staff

May 18, 2017 at 16:45

Hello,

1) Are you talking about VC element settings of about Theme Options and Products per page option?
2) Provide me link to page where you used the element where you have added list of products. If you are talking about Products VC element then just press x http://prntscr.com/f9byfp

Regards

#163495 Copied

awdigital

Participant

May 19, 2017 at 00:27

yes I am referring to that. I can’t see the products in the backend to x them out but they appear on the front end. Please also look into the issue with putting -1 as the number of products, as it crashes the site. Please see link of the homepage (it is the last element on the bottom of the page) in private content.

Please, contact administrator
for this information.

#163526 Copied

Olga Barlow

Support staff

May 19, 2017 at 17:11

Hello,

If you don’t set ids then this element displays product depending on other settings that you chose http://prntscr.com/f9qnmo
You have 1200 products and want to show them all on the home page? Of course, your site is down after that because it’s too many requests. I think even default WC element with default theme Storefront will cause such error if you choose for example dining category.

Regards

#163636 Copied
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