Forum Replies Created

Viewing 30 posts - 25,771 through 25,800 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 17:00

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:58

    Hello,

    You need to edit
    xstore/framework/shortcodes/products.php and
    http://prntscr.com/fyj40c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:52

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:52

    Hello,

    1) Go to Theme Options > Header settings and choose background color for the top bar. Because at present it’s white text on white bg.
    2) Go to Theme Options > Header Settings > Header overlaps the content > Off. To tell you why your slider is not centered I need temporary admin panel access to check the slider settings.
    3) You need to make title smaller for the mobile. I’ll be able to help you with custom styles once yiou provide me Dashboard access.
    4) Your prefooter has 4 columns and 3d column is empty. Enable VC for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ then go to Static Blocks > edit prefooter and change the colu=ns number to 3 if you don’t plan to add content into 3d column.
    5) You can download new plugin archive here https://www.8theme.com/download-plugins/ and update plugin without theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:40

    Hello,

    Yes, of course, it was fixed even in the current version. But seems you updated theme earlier than we resubmitted archive again.

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:14

    Hello,

    We have edited woo.php file http://prntscr.com/fyii6m

    It will be fixed in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:11

    Hello,

    Yes, at present Brands carousel element does not display empty brands. We’ll change it in next theme update and we’ll add option to hide empty brands for that element.
    Wait for the next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 14:06

    Hello,

    Fixed. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 13:59

    Hello,

    Go to Theme Options > Styling > Custom CSS and add the following code

    @media only screen and (min-width: 992px){
    .header-wrapper.header-double-menu .container-wrapper {
        border-bottom: none;
    }}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 13:56

    Great. You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 13:55

    Hello,

    I have sent updated files to your email. Just replace your files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 10:18

    Hello,

    I have made some other changes and text is shown over the image like banner because as I see there is no way to move it below for mobile without changes in scripts.
    Is such solution ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2017 at 10:01

    Hello,

    Check now, please. We also see that you copied brands code into child theme, we have commented out that code because it was changed in theme files to fix the problem with brands scoring.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:41

    Hello,

    What out of date files do you have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:40

    Thank you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:31

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 15:02

    Hello,

    Products won’t disappear but images could, it depends on settings that you have when importing products.

    Once you enable plugin again images will appear again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 14:42

    We are glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 14:36

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 12:46

    Hello,

    Are you talking about quantity option on the shop page? We did not have such option in our theme even in previous versions. It’s possible to implement only by additional customization. If you need help with this you may contact WPKraken team because theme support does not include additional development service, unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 10:32

    Hello,

    1) We can help you with plugin settings and minor issues. Unfortunately, if you need to contact plugin support you need to buy the individual license. You may ask them if they have any solution for this problem in the comments section on Codecanyon then you will know if there is any sense to buy the individual license.
    2) Problem with top panel was related to Combine files option, JS should be disabled http://prntscr.com/fxzp2t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2017 at 10:14

    Hello,

    I have checked the products and your media and see that featured image is very small http://prntscr.com/fxze4z Light box displays real size of the source image.
    When I uploaded image with correct dimensions http://prntscr.com/fxzhh9 then product is ok https://angelspath.eu/product/%CE%B2%CF%81%CE%B1%CF%87%CE%AF%CE%BF%CE%BB%CE%B9-%CF%81%CE%BF%CE%B6-%CE%B1%CF%87%CE%AC%CF%84%CE%B7/

    I’m not sure why all your images are so small now. There are 2 copies of the images on your server
    https://angelspath.eu/wp-content/uploads/2017/07/DSC08873-e1500451592840.jpg – small (uses as featured image for all your products)
    https://angelspath.eu/wp-content/uploads/2017/07/DSC08873.jpg – normal.

    Maybe you used some plugins that caused this issue and regenerated all the media files that you have, it’s difficult to say now. But anyway it’s not related to our theme because theme does not include functions to change images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 17:08

    Hello,

    I have used purchase code that you used for the creation account on our site and did not face any issues. Theme was activated successfully.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 16:58

    Hello,

    WordPress does not have such option for the categories. Probably you need to look for the additional plugin to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 08:31

    P.S. When you add the custom styles into child theme don’t copy all the styles from parent theme, just add those styles that you need to rewrite http://prntscr.com/fxi2cz Final result is http://prntscr.com/fxi30a

    Because you make child theme style.css bigger and bigger files will slow down the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 08:21

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 08:06

    Hello,

    Please, provide me temporary access to your Dashboard. We’ll check what could be the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2017 at 08:04

    Hello,

    Please, provide me link to your site and Dashboard access to check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2017 at 17:54

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2017 at 17:54

    Hello,

    Sorry, seems there is no way to hide price range only for products that have the individual price for the variation using custom CSS styles only. You need to remove code that I provided in another topic because it hides the main price for other variable products.

    If you need to hide price range I would recommend you to contact WC plugin support.

    Regards

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Viewing 30 posts - 25,771 through 25,800 (of 30,337 total)
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