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Xstore Activation Issue - by hajakif - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Amzy Leel

hajakif

Participant

July 19, 2017 at 05:18

Hello

i have an issue with activating theme im getting an error as API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0 version.

i checked with server provider they have 1.0.1e which cant be changed. and the server provider is inmotionhosting.

i couldn’t activate the them with purchase code. its really annoying to activate theme and continue my work . i expect some proper support for the xstore theme..please

i have enclosed required details with this

Please, contact administrator
for this information.

#168287 Copied

6 Answers

Olga Barlow

Support staff

July 19, 2017 at 08:04

Hello,

Please, provide me link to your site and Dashboard access to check the problem.

Regards

#168301 Copied

hajakif

Participant

July 19, 2017 at 12:54

i have enclosed the details below

Please, contact administrator
for this information.

#168344 Copied

Olga Barlow

Support staff

July 19, 2017 at 17:08

Hello,

I have used purchase code that you used for the creation account on our site and did not face any issues. Theme was activated successfully.

Regards

#168395 Copied

hajakif

Participant

July 19, 2017 at 17:19

After importing the demo of engineer.im seeing 500 internal server.please help me to resolve..

#168397 Copied

Amzy Leel

Participant

July 20, 2017 at 06:32

Hello,

I do not see any internal error.

Both backend : http://prntscr.com/fxx9q2 and front end : http://prntscr.com/fxx9wk work fine.

what is the issue?

#168415 Copied

Amzy Leel

Participant

July 20, 2017 at 06:33

If you have any other new question please ask that in new topic / post.

#168416 Copied
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