Forum Replies Created

Viewing 30 posts - 25,741 through 25,770 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 11:19

    Hello,

    1) I suppose you just need to change the line-height for all the paragraphs. I have added custom CSS, tell me if it’s ok for you now.

    2) Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:56

    Hello,

    Could you provide me temporary admin panel access to check the settings of the element that you used there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:46

    Hello,

    Could you, please, explain in more details what issue do you have with filters? I tried to filter products and don’t see the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:38

    Hello,

    Where do you want to add this link? If you are talking about menu – yes, you can add product category into menu http://www.flyingpixel.co.uk/flying-pixel-help/wordpress-help/woocommerce/adding-a-woocommerce-product-category-to-a-menu.html

    Restaurant – is it products category? List of Restaurant logos – should it be products or what?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:34

    Hello,

    Sorry for the delay in answering.
    1) We have limited access to your Dashboard and can’t check the plugins or its settings http://prntscr.com/g1r2tn
    2) You have provided FTP access to empty directory http://prntscr.com/g1r33n Please, make sure that you gave me access to your WP installation files.

    Waiting for the correct access to both Dashboard and FTP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:30

    Hello,

    There is no special option for this in our theme but I’m not sure about WC plugin. I would recommend to contact WooCommerce plugin authors on their support forum to get help with this question because we are theme author and could help you only with theme options. Probably should be some additional plugin that could help you with such task.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:24

    Hello,

    If you want to enable search by SKU you need to go to Theme Options > General > Header Settings > http://prntscr.com/g1r16n
    And I don’t see any problem with this on your site http://prntscr.com/g1r0by

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:17

    Hello,

    Seems problem caused by tm-photo-gallery plugin http://prntscr.com/g1qz8w Once I remove plugin styles everything is fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 10:09

    Hello,

    XStore Core plugin was out of date. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2017 at 09:58

    Hello,

    Sorry for the delay in answering.
    1) What version of Redux Framework do you use? Try to clean browser cache and let me know if you still have this issue. Provide admin panel access then.
    2) http://prntscr.com/g1quy8 I don’t see any weird characters. Have you sorted out?
    3) Cart bg you can disable in Theme Options > Header settings. At the same place, you can choose wishlist icon position.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 28, 2017 at 17:46

    Hello,

    No, unfortunately developers still can’t find out why it happens on that page only. Can we check if the issue with stretch row appears on staging website or on real site also? Do you have any server cache on staging website?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2017 at 12:35

    Hello,

    It’s because you added featured image into product gallery. You don’t need to add featured image there because it will be generated automatically. If you add featured image into gallery it breaks the order of the product thumbnails slider.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2017 at 12:30

    Hello,

    Please, provide me FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2017 at 12:14

    Hello,

    It’s because of the type of hover effect but if you don’t use Quick View it’s possible to make product image clickable. Go to Theme Options > Styling > Custom CSS and add the following code:

    .product-view-default .footer-product {
        height: auto;
        left: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2017 at 10:38

    Hello,

    Go to Theme Options > General > Secondary menu > Secondary menu visibility.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 17:15

    Hello,

    You have a lot of JS errors in console. Please, provide me admin panel and FTP access to check why it happened.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 17:13

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 17:13

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 17:12

    Hello,

    Problem related to Massive Addons plugin and https. We have already contacted with plugin author but have not got the response yet.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 13:29

    Hello,

    Go to Static Blocks > create the block with the necessary content. After that, you’ll be able to choose this block in Single Product Page settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 13:25

    Hello,

    Add the following code in page custom CSS

    .wpb_revslider_element {
        margin-bottom: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 13:22

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .vc_toggle_title > h4 {
        text-transform: none;
    }

    2) FAQ element of VC does not have such option, it only can be opened or closed by default. But it can’t close other FAQ elements

    3) It’s not related to our theme, this is default WC plugin option and it would be better to ask on WC support forum, I suppose you will need to make some additional customization.

    4) Add the following code in custom CSS

    .checkout input[type="checkbox"] + span {
        padding-left: 15px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 13:01

    Hello,

    Please, read the following topic and add the code as mentioned on the screenshot https://www.8theme.com/topic/bulk-edit-error/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 08:41

    Hello,

    Unfortunately, as I can see you did not change the PHP max input vars limit http://prntscr.com/fzy3tg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2017 at 08:39

    Hello,

    I have checked your page and see that you have warnings there. Tty to disable all the third-party plugins and remove all the third-party scripts that you used and check if the problem still persists.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 16:22

    Hello,

    Then I would recommend you to reduce the header paddings. Add the following code in Theme Options > Styling > Custom CSS

    .header-wrapper header > .container .container-wrapper {
        padding-top: 0.7em;
        padding-bottom: 0.7em;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 16:19

    Hello,

    Prefooter with banners you already have in Static Blocks area and just need to edit it to change http://prntscr.com/fznv0t
    Also, I have created prefooter for the shop page. Check, please.

    Let me know if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 15:12

    Hello,

    We used Static Blocks feature to create different prefooters and then used 8theme Layout options for the every page to choose the necessary prefooter for the different page. If you provide me temporary admin panel access I’ll create both Static Blocks for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 10:46

    Hello,

    If you move or copy the site to new domain WP moves some widgets to inactive widgets area, why it happens you can read here https://wordpress.stackexchange.com/questions/50637/current-theme-broken-after-server-and-domain-migration . YOu can use additional plugin to import widgets from old domain Widget Importer & Exporter.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 24, 2017 at 10:34

    Hello, @Imran

    If you got the same error then got to themes/royal/framework/vc.php

    find code

    if($popup == 'yes') {
           $img_size = explode('x', $img_size);
       
           $width = $img_size[0];
           $height = $img_size[1];
       
           if($img != '') {
               $src = etheme_get_image($img, $width, $height);
           }elseif ($img_src != '') {
               $src = do_shortcode($img_src);
           }
           $text = esc_html__('Show video', 'royal');
           if($src != '') {
            $text = '<img src="'.$src.'">';
           }
          }

    and add replace by

    if($popup == 'yes') {
           $img_size = explode('x', $img_size); 
       
        if ( ! in_array( $img_size[0], array( "thumbnail", "medium", "large", "full" ))) {
    
            $width = $img_size[0];
            $height = $img_size[1];
    
            if($img != '') {
                $src = etheme_get_image($img, $width, $height);
                $src_img = $src;  
            }elseif ($img_src != '') {
                $src = do_shortcode($img_src);
                $src_img = $src;  
            }
          }
          else {
           $src = wp_get_attachment_image_src( $img, $img_size[0]);
           $src_img = $src[0];  
          }
           $text = esc_html__('Show video', 'royal');
           if($src_img != '') {
            $text = '<img src="'. $src_img .'">';
           }
          }

    Regards

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Viewing 30 posts - 25,741 through 25,770 (of 30,337 total)
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