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Viewing 30 posts - 24,661 through 24,690 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 10, 2018 at 14:23

    Hello,

    Yes, there is no such option at present, I just sent that screenshot to clarify what exactly you want to implement and then our developers will try to add the option. So, would you like to have the option for the category? Do you want to hide/change the position of the sidebar for some categories only and should it be the individual option for every category or did you mean some global option?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 10, 2018 at 12:31

    Hello,

    You can also try Product Addons plugins, for example, https://wordpress.org/plugins/woocommerce-product-addon/ or https://woocommerce.com/products/product-add-ons/
    But no matter what plugin for the extra options you use you need to disable Ajax Add to cart in theme options (Theme Options > Single Product) because these plugins use POST method while adding to cart. So, try the current plugin that you have and disable this option. Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 18:14

    You are welcome!

    Would you mind to rate our product:
    http://prnt.sc/d256m6
    https://themeforest.net/downloads

    That would be much appreciated 🙂

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 18:13

    Hello,

    Did you do any changes in template files?
    Can you provide me temporary admin panel and FTP access to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 18:06

    Hello,

    Do the backup of all the files, DB and Theme Options( Theme Options > Import/Export > download export file).
    After that you may proceed to theme update. You will need to update theme and all the included plugins, especially XStore code plugin. Maybe after theme update, you’ll face message to re-activate theme using your purchase code, do this.

    Let me know if you need any other help with the theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 18:01

    Hello,

    It’s related to your settings of WooCommerce Subscriptions plugin http://prntscr.com/hy4i9e
    This plugin does not come bundled with our theme, our theme includes Subscriptio plugin http://prntscr.com/hy4jco .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 17:43

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 16:00

    Hello,

    What product are you trying to order? Are you logged in or logged out? Provide me temporary admin panel access to check if you have this issue with our theme only or with the default theme too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 15:57

    Hello,

    Problem is related to PHP version. Provide me temporary FTP access and also correct WP admin panel access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 15:54

    Hello,

    WooCommerce Product Categories widget is the default widget of the WC plugin and it does not have the option to show only some categories in the list depending on custom taxonomy.

    So, the only way to implement it is to create the custom categories widget with all the necessary filtering.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 15:16

    Hello,

    Open the file framework\shortcodes\brands_list.php and replace the code in 1 by code in 2 http://prntscr.com/hy1v1s

    We’ll also fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 15:13

    Hello,

    Check now, please.
    I have copied content-single-product.php file into child theme and made the following changes http://prntscr.com/hy20dj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 14:38

    Hello, @thisisbolo

    What issues do you have with brands? Do you use our 8theme – Brands List widget or Brands VC element?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 14:36

    Hello, @soohan

    We have checked and we don’t have such issue on our test installation. Do you have this error when default WP theme is enabled? Do you use any third-party plugins?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:44

    Hello,

    It requires some minor customization of content-single-product.php file. Can you provide me temporary admin panel and FTP access to your site to help you with this customization?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:40

    Hello,

    Looks like some fatal error appeared. Could you, please, provide me temporary admin panel and FTP access to your site. We’ll check what could be the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:39

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:38

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:35

    Hello,

    You may try the following custom CSS to change styles

    .wc-gzd-edit-data-notice {background: #1a1a1a;}
    #paymentMethodContainer .paymentMethodRow, .woocommerce-checkout .shop_table {
    	background-color: #1f1f1f;
    }
    #paymentMethodContainer .paymentMethodRow:hover, .blockOverlay {
      background-color:#4c4c4c !important;
    }
    #paymentMethodContainer .separator {border-color: #2f2f2f;}

    but I’m not sure if it will work for the payments because they are in iframe http://prntscr.com/hxzq0z
    In this case, you will need to contact plugin author to change the styles.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:18

    Hello, @dbelkie

    I have checked your site and don’t see described issue http://prntscr.com/hxzk1t
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:14

    Hello,

    Custom CSS

    .banner img {
        min-height: 320px;
        object-fit: cover;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 12:13

    Hello,

    Do you want to show the sidebar on the shop page but hide for some category or hide the sidebar on the shop page and show for some category only? Because code will be different in these 2 variants.

    Or it would be better to add the sidebar position option for every category in categories settings, for example http://prntscr.com/hxziax ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 11:52

    Hello,

    We used custom CSS to add such rotation effect

    body.home .vc_tta-panels .vc_tta-panel-body:hover img {
        transform: rotateZ(15deg) scale(1.11);
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 11:43

    Hello,

    We have made the temporary fix for the demo. In future, we plan to improve banner structure to avoid such issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 10:58

    You are welcome!

    Feel free to contact us once you get the response from WPML support and if you need any assistance from Subscriptions plugin author after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 10:48

    Hello,

    Yes, at this moment we don’t have the option to open the menu by click for the desktop version but I sent this request to our developers and maybe we’ll add this in one of the next updates.

    If you want to implement this by yourself you should have JS and CSS skills. To open menu by hover we use CSS only, to open the menu by click we would recommend to use the child theme and create custom js with the necessary code. Also, change the CSS styles to remove open by hover action.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 10:37

    Hello,

    Go to Appearance > Themes > enable default WP theme and check if this issue appears only when our theme is enabled or with default WP theme too. If the issue appears even with default WP theme you will need to contact plugin author about this because we won’t be able to fix plugin issue. Reply back in case problem appears with our theme only and tell me what VC element do you use, provide me screenshot of text that you have there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 10:33

    Hello,

    Plugins like that do not work with Ajax add to cart (Theme Options > E-Commerce > Single product > Ajax Add to cart > Off) and this option should be disabled. I have checked your site and see that you have already sorted out. Do you still need any help from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2018 at 10:12

    Hello,

    Seems 8theme – Menu widget has some bug with drop-downs items. we’ll try to fix it in next theme update. Meanwhile, you may try default Custom Menu widget.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 8, 2018 at 11:19

    You are welcome!

    Regards

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Viewing 30 posts - 24,661 through 24,690 (of 30,337 total)
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