Hello,

No, you won’t lose content that you added via Dashboard. You will lose only changes in theme files if you made them, that’s why we always recommend to use child theme if you need to do any changes directly in template files and functions.

If you want we can help you with the update.

Regards

Hello,

We have checked your site now and don’t see the problem. If we visit your site from the mobile device we see the shop page as the home page.
Have you sorted out?

Regards

Ok, great.
Feel free to contact us if you need any other help.

Regards

Hello,

If you have images no less than 600px width and activated zoom option in Theme Options > E-Commerce > Single Product then you should not have problems with it. Check if you have any js errors in console, it can be the reason of the problem.

Provide us temporary admin panel and FTP access to find out and solve the problem.

Regards

Hello,

Check now, please.

Regards

Hello,

We don’t have the option to display reviews of the separate products. You may try the following plugin https://wordpress.org/plugins/sip-reviews-shortcode-woocommerce/#description but we did not test it with our theme.

Recent product review widget is the default WooCommerce widget and it should work on the shop page. You can add it to the Product Page widget area, it displays product image, product name, the rating of the product and rating author. If you want to show this widget below the products you can do this by additional customization only and create special widget area that will be displayed there.

Reviews tab file is not included in our theme, we use the default WooCommerce plugin functionality for this.

If you need help with additional customization you can submit request to WPKreken team because we are unable to provide support for customizations under our Support Policy.

Regards

Hello, @webtec

Nope, still does not work
Response: 331 User 1577334@******** OK. Password required
Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Regards

Hello, @webtec

Looks like password is incorrect for this user
Response: 530 Login authentication failed

Check the access that you provided.

Regards

Hello,

Yes, settings are incorrect. Follow theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

Hello,

Please, provide me temporary admin panel and FTP access to your site. Also, specify what label for what menu item do you want to hide?

Regards

Hello,

Check now.

Regards

Hello,

I don’t see described problem http://prntscr.com/i4wstv Have you sorted out?

Regards

Hello,

Read these posts and follow the instructions
https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/
https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/

Regards

Hello,

Login to your Dashboard, go to Theme Options > re-save theme options. Let me know if it helps.

Regards

Hello,

If you plan to use WooCommerce default filter widgets (Filter Products by Attribute widget) then you’ll see filters only for those categories where products have these attributes. For example, flowers category https://www.8theme.com/demo/xstore/wedding/product-category/bouquets/ has color http://prntscr.com/i4h1mm but man category https://www.8theme.com/demo/xstore/wedding/product-category/man/ do not have this attribute and that’s why do not have this filter http://prntscr.com/i4h25m but has filter by size instead.

Regards