Forum Replies Created

Viewing 30 posts - 24,541 through 24,570 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 22:09

    Hello,

    The latest version of Massive Addons plugin is 2.3.2 and you need to update plugin because version 2.2 does not work well with WP 4.9 and have known issue with color picker.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 22:05

    Hello,

    I’m not sure why options were not imported. Looks like some glitch.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 22:02

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 13:17

    Hello,

    You are welcome!
    2) Unfortunately, we don’t have the option to limit the title. But if you would not mind to give us 5stars rating we could help you with some customization (because it’s not included in our support by default) to make it look in the following way http://prntscr.com/i325ql

    3) It was deprecated global styles http://prntscr.com/i327ne I have removed them. Now you can edit the color http://prntscr.com/i328do
    4) If you want to show the products by tag then edit your slider and set it in global settings http://prntscr.com/i3297z

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 12:50

    P.S. I made some CSS changes for the language switcher in the menu if you would not mind. If you don’t like it you can remove custom from custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 12:48

    Hello,

    1) I have checked your site and don’t see any problem with search or filters button. Have you sorted out?
    2) At this moment we don’t have the option to change brands position on the single product page but this is a good idea and our developers will try to implement it in next update.

    Also, update theme to version 4.16.1, version 4.16 has bug with menu saving.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 12:23

    Hello,

    1) I have imported theme option for the Underwear version and styles are ok now.
    2) But now I don’t see warnings even if I enable plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 12:06

    Hello,

    I have checked your backend and don’t see any problems with elements or editing http://prntscr.com/i31m1g

    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 11:34

    Hello,

    In your case, you may add the following to remove the shadow

    .newsletter-open .mfp-zoom-out .mfp-content::after {
      display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 11:26

    Hello,

    We have fixed the warnings from our theme.
    About checkout issue, you need to contact plugin author I think. Our theme does not cause such issue by default.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 10:12

    Hello,

    1) What version of PHP do you use?
    2) Looks like only the page and slider was imported but options import is missing.
    Provide me admin panel and FTP access to your site to take a closer look at the problem with options import and PHP warnings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:24
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:21

    Hello,

    1) Oh, I see. These icons come from woocommerce-gateway-stripe plugin http://prntscr.com/i2w969 . Check the plugin settings if it has the option to change the color, our theme does not affect this.

    2) Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:14

    Hello,

    Remove the widget from the prefooter widget area http://prntscr.com/i2w7o0

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:12

    Hello,

    I have checked both languages and don’t see the difference. Have you solved the problem with paddings?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:07

    Hello,

    Are you trying to use backend or frontend editor? Because Static Block does not support the front end editor. I did not face problems with backend editor http://prntscr.com/i2w49c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 20, 2018 at 00:03

    Hello,

    If you want to remove margin for that page only then delete the code from the global CSS and add to that page custom CSS http://prntscr.com/i2w2zu

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:59

    Hello,

    As a rule, such type of plugins use POST method to add to cart and do not work with Ajax, so go to Theme Options > E-Commerce > Single Product > disable Ajax add to cart.

    Let me know if it does not help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:53

    Hello,

    Oh, ok. We are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:53

    Hello,

    Go to Static Blocks > edit footer static block, edit row settings and enable equal height http://prntscr.com/i2vyfl Save block and check the links on the mobile after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:48

    Hello,

    Update theme to version 4.15.1 or above and wait for 2 hours when Instagram cache will be updated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:46

    Hello,

    Looks that auto excerpt option does not work for you because of Share Buttons by AddThis plugin http://prntscr.com/i2vvkl
    So, either disable plugin or add the manual excerpt http://prntscr.com/i2vvzw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:33

    Hello,

    Are you talking about Massive Addons element? Then go to Massive Panel > and import style presets for the counter http://prntscr.com/i2vpzy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:30

    Hello,

    Go to Pages, edit the page and its custom styles http://prntscr.com/i2vokx

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:26

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 23:25

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 19:08

    Not at all 🙂

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 19:04

    Hello,

    Check now. Problem was related to some custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:57

    Hello,

    It’s because of WPML plugin. Once I deactivate everything is fine. The problem appears even with default WP theme, so, contact WPML plugin support to fix this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 19, 2018 at 18:51

    Hello,

    As I told you I have added the fix. Have you checked your site after that?
    If you need the better solution you need to contact plugin author to fix it.

    Regards

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Viewing 30 posts - 24,541 through 24,570 (of 30,337 total)
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