Forum Replies Created

Viewing 30 posts - 22,561 through 22,590 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2019 at 15:03

    P.S. If you don’t want to add the menu items but want the same height you may try to implement it using custom classes and custom CSS.
    For example, add the following custom class for the menu where you want to have a fixed height http://prntscr.com/m8fzuo
    And add the following custom CSS to child theme style.css

    .menu-custom-height .nav-sublist-dropdown {
        height: 281px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2019 at 14:56

    Hello,

    2 mega menus do not have the different width if you choose the same number of columns in menu options. But of course, it has the different height because mega menu height depends on the number of menu subitems in the column. Make the number of menu subitem the same in both mega menus and height will be the same.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2019 at 10:57

    Hello,

    Does it work with the default WP theme because I don’t see the default theme in the list of themes on your site? Have you contacted the plugin author first to solve the problem? What errors related to our theme did plugin author provide?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 17, 2019 at 10:48

    Hello,

    I took into account your suggestions and pass them to our developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2019 at 18:21

    Hello,

    You have disabled it in the Theme Options http://prntscr.com/m81x1s
    If you want to disable sidebar for the blog page only do this in the blog page options http://prntscr.com/m81yin and enable sidebar in global Theme Options.

    Also, you may keep sidebar disabled in global Theme Options but enable it for the necessary pages in page options.

    Choose the most suitable for you variant.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2019 at 16:51

    Hello,

    Read this article https://wedevs.com/121412/track-facebook-pixel-conversion-woocommerce-store/

    If you need any developer help with installing pixel on your site you can submit the request to customization team because our basic support does not cover additional customization requests https://themeforest.net/page/item_support_policy .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2019 at 16:43

    Hello,

    Our developers discussed the captcha issue and decided to change the Legenda default captcha to google captcha and this improvement will be included in the theme update. At this moment we need to improve the registration form to make custom fields compatible with google captcha (1 day is an estimated time). I’ll inform you once we finish.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2019 at 16:02

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2019 at 15:55

    Hello,

    Thank you for your report. These issues will be fixed in the next theme update 5.1.5 (within next 1-2 days). Follow our updates and let me know if everything is ok after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 18:11

    Hello,

    Submit the request to Codeable team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 18:08

    Hello,

    If you still have problems with the theme translation then provide me temporary Dashboard and FTP access to your site. Also, I need this access to check the problem with the tags and categories titles.

    If you want to add the product attributes (color, size etc) you need to create attributes and variable type of the product https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 17:53

    Hello,

    Add the following code in child theme functions.php

    remove_action( 'woocommerce_after_shop_loop_item_title', 'woocommerce_template_loop_rating', 5 );
    add_action('et_after_shop_loop_title', 'get_star_rating' );
    function get_star_rating()
    {
        global $woocommerce, $product;
        $average = $product->get_average_rating();
    
        echo '<div class="star-rating"><span style="width:'.( ( $average / 5 ) * 100 ) . '%"><strong itemprop="ratingValue" class="rating">'.$average.'</strong> '.__( 'out of 5', 'woocommerce' ).'</span></div>';
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 16:42

    Hello,

    You should remove it in our Theme Options http://prntscr.com/m7jet1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 15:00

    Hello,

    Yes, our customization will be done in the child theme.
    Please, fill in google captcha fields http://prntscr.com/m7hqr5 on your site. Because we will need to check if everything works fine when we remove the default captcha and add this one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 13:13

    Hello,

    We are sorry but this problem is not related to theme files and we don’t have more ideas why google still shows that link. I would recommend you to hide SEO specialist-developer to help you with this problem. We are theme developer and we are able to help in case problem related to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 13:03

    Hello,

    Yes, sure. After plugins and theme update on the live site move the child theme style.css from the staging to live site. Then go to staging site > Theme Options > Import/Export > copy options export code http://prntscr.com/m7fwna then go to production site > Import/Export > press import from file and paste the code http://prntscr.com/m7fx3r + press Import button. That’s all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 12:58

    Hello,

    If you want to reduce the header height and make it like on the site you provided as an example then:
    1) Go to Theme Options > Header > Header styles and change header top and bottom paddings to 5px.
    2) Go to Theme Options > Header > top bar > disable top bar

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 12:51

    Hello,

    I see the only one string untranslated in the mini cart http://prntscr.com/m7flo9 and this string is not related to our theme because this is the string of third-party plugin http://prntscr.com/m7frcx and translation works fine if you translate this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 12:04

    Hello,

    Seems this is a bug of the WPBakery backend editor. Use frontend editor if you want to edit text elements on the mobile device.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2019 at 09:34

    Hello,

    I’m glad that you sorted out because I really don’t have part of the code that you mentioned when inspecting the element (background-image: url(default-skin.svg)) http://prntscr.com/m7d05m
    That’s why I did not see the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 14, 2019 at 14:24

    Hello,

    I see. If you want to use another font than Google font for the slider then follow the Revolution slider docs https://www.themepunch.com/faq/use-fonts-google-fonts/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 14, 2019 at 14:22

    Hello,

    We can help you and disable our default captcha by additional customization. Provide me temporary Dashboard and FTP access.
    You may try to setup the https://wordpress.org/plugins/google-captcha/ plugin to add the Google captcha.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 14, 2019 at 11:33

    Hello,

    Nope, we checked the staging site https://gyazo.com/eb1b153949d80b0918be6a1e276a513b

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 10, 2019 at 16:48

    Hello,

    Provide FTP access to your site. We’ll take a closer look.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 10, 2019 at 15:22

    Hello,

    Have you read the post I sent you? I did not tell you that somebody used your domain. I told you that if users on your site change the pass, create user etc WP sends the default message to WP owner. And that message has the default address – wordpress@site_domain. Please, read the post https://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/ attentively to sort out what I’m talking about.

    Also, I repeat you that we changed the username to des…..in. I did not want to mention this without private content and added this username to private content area of your previous messages but seems you don’t understand my messages above.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 10, 2019 at 10:06

    Hello,

    1) wordpress@ct.com is the default WP email address. Read this post if you want to change it https://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/

    2) It was my manipulation to remove your previous account and create the new one with your correct email address. So, any third-party person. I have removed my temporary account, you can check the users’ list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2019 at 18:32

    Hello,

    Unfortunately, there is no such option by default.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2019 at 18:30

    Hello,

    No, I told you that I changed the user. I have edited the user in your private content. Check, please. Or use email to login.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2019 at 18:23

    Hello,

    I don’t see any posts and see that you have the redirect for that link. Unfortunately, as you can understand from this post https://support.google.com/webmasters/answer/47334?hl=en theme author can’t set what links to show there, sitelinks are automated.

    I have removed the old admin from your site with the username that is almost the same as the site title and I suppose it could be the reason why google added it to your sitelinks. You can check the new username in private area above. And try to use the google removal tools again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 9, 2019 at 18:02

    Hello,

    I have just checked your site, shop page and don’t see the problem with the products anymore. What actions did you do on your site? Seems you fixed the problem somehow.

    Regards

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Viewing 30 posts - 22,561 through 22,590 (of 30,391 total)
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