Page 753 – 8theme.com

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Viewing 30 posts - 22,561 through 22,590 (of 30,337 total)

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Olga Barlow

Participant

January 16, 2019 at 16:43

Hello,

Our developers discussed the captcha issue and decided to change the Legenda default captcha to google captcha and this improvement will be included in the theme update. At this moment we need to improve the registration form to make custom fields compatible with google captcha (1 day is an estimated time). I’ll inform you once we finish.

Regards

#207131 Copied In reply to: Recaptcha issue on register page

Olga Barlow

Participant

January 16, 2019 at 16:02

Hello,

Check now, please.

Regards

#207130 Copied In reply to: Coupon

Olga Barlow

Participant

January 16, 2019 at 15:55

Hello,

Thank you for your report. These issues will be fixed in the next theme update 5.1.5 (within next 1-2 days). Follow our updates and let me know if everything is ok after that.

Regards

#207129 Copied In reply to: Brand filter issues

Olga Barlow

Participant

January 15, 2019 at 18:11

Hello,

Submit the request to Codeable team.

Regards

#207109 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 15, 2019 at 18:08

Hello,

If you still have problems with the theme translation then provide me temporary Dashboard and FTP access to your site. Also, I need this access to check the problem with the tags and categories titles.

If you want to add the product attributes (color, size etc) you need to create attributes and variable type of the product https://docs.woocommerce.com/document/variable-product/

Regards

#207108 Copied In reply to: Setting product item
Olga Barlow

Participant

January 15, 2019 at 17:53
Hello,

Add the following code in child theme functions.php

remove_action( 'woocommerce_after_shop_loop_item_title', 'woocommerce_template_loop_rating', 5 ); add_action('et_after_shop_loop_title', 'get_star_rating' ); function get_star_rating() { global $woocommerce, $product; $average = $product->get_average_rating(); echo '<div class="star-rating"><span style="width:'.( ( $average / 5 ) * 100 ) . '%"><strong itemprop="ratingValue" class="rating">'.$average.'</strong> '.__( 'out of 5', 'woocommerce' ).'</span></div>'; }

Regards
#207106 Copied In reply to: In the shop page product display ratings if the product has rating
Olga Barlow

Participant

January 15, 2019 at 16:42

Hello,

You should remove it in our Theme Options http://prntscr.com/m7jet1

Regards

#207104 Copied In reply to: Errors on contact page

Olga Barlow

Participant

January 15, 2019 at 15:00

Hello,

Yes, our customization will be done in the child theme.
Please, fill in google captcha fields http://prntscr.com/m7hqr5 on your site. Because we will need to check if everything works fine when we remove the default captcha and add this one.

Regards

#207099 Copied In reply to: Recaptcha issue on register page

Olga Barlow

Participant

January 15, 2019 at 13:13

Hello,

We are sorry but this problem is not related to theme files and we don’t have more ideas why google still shows that link. I would recommend you to hide SEO specialist-developer to help you with this problem. We are theme developer and we are able to help in case problem related to our theme.

Regards

#207096 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 15, 2019 at 13:03

Hello,

Yes, sure. After plugins and theme update on the live site move the child theme style.css from the staging to live site. Then go to staging site > Theme Options > Import/Export > copy options export code http://prntscr.com/m7fwna then go to production site > Import/Export > press import from file and paste the code http://prntscr.com/m7fx3r + press Import button. That’s all.

Regards

#207095 Copied In reply to: Problems After Updating

Olga Barlow

Participant

January 15, 2019 at 12:58

Hello,

If you want to reduce the header height and make it like on the site you provided as an example then:
1) Go to Theme Options > Header > Header styles and change header top and bottom paddings to 5px.
2) Go to Theme Options > Header > top bar > disable top bar

Regards

#207094 Copied In reply to: I want small header on my website like https://www.flipkart.com/

Olga Barlow

Participant

January 15, 2019 at 12:51

Hello,

I see the only one string untranslated in the mini cart http://prntscr.com/m7flo9 and this string is not related to our theme because this is the string of third-party plugin http://prntscr.com/m7frcx and translation works fine if you translate this.

Regards

#207093 Copied In reply to: Modify title, buttons text…

Olga Barlow

Participant

January 15, 2019 at 12:04

Hello,

Seems this is a bug of the WPBakery backend editor. Use frontend editor if you want to edit text elements on the mobile device.

Regards

#207092 Copied In reply to: no click event on portfolio

Olga Barlow

Participant

January 15, 2019 at 09:34

Hello,

I’m glad that you sorted out because I really don’t have part of the code that you mentioned when inspecting the element (background-image: url(default-skin.svg)) http://prntscr.com/m7d05m
That’s why I did not see the issue.

Regards

#207088 Copied In reply to: Solution to Additional Variation Images

Olga Barlow

Participant

January 14, 2019 at 14:24

Hello,

I see. If you want to use another font than Google font for the slider then follow the Revolution slider docs https://www.themepunch.com/faq/use-fonts-google-fonts/

Regards

#207058 Copied In reply to: font for slider revolution / text box font options

Olga Barlow

Participant

January 14, 2019 at 14:22

Hello,

We can help you and disable our default captcha by additional customization. Provide me temporary Dashboard and FTP access.
You may try to setup the https://wordpress.org/plugins/google-captcha/ plugin to add the Google captcha.

Regards

#207057 Copied In reply to: Recaptcha issue on register page

Olga Barlow

Participant

January 14, 2019 at 11:33

Hello,

Nope, we checked the staging site https://gyazo.com/eb1b153949d80b0918be6a1e276a513b

Regards

#207045 Copied In reply to: Solution to Additional Variation Images

Olga Barlow

Participant

January 10, 2019 at 16:48

Hello,

Provide FTP access to your site. We’ll take a closer look.

Regards

#206961 Copied In reply to: Variation Swatches just work in Single Product Page

Olga Barlow

Participant

January 10, 2019 at 15:22

Hello,

Have you read the post I sent you? I did not tell you that somebody used your domain. I told you that if users on your site change the pass, create user etc WP sends the default message to WP owner. And that message has the default address – wordpress@site_domain. Please, read the post https://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/ attentively to sort out what I’m talking about.

Also, I repeat you that we changed the username to des…..in. I did not want to mention this without private content and added this username to private content area of your previous messages but seems you don’t understand my messages above.

Regards

#206952 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 10, 2019 at 10:06

Hello,

1) wordpress@ct.com is the default WP email address. Read this post if you want to change it https://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/

2) It was my manipulation to remove your previous account and create the new one with your correct email address. So, any third-party person. I have removed my temporary account, you can check the users’ list.

Regards

#206917 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 9, 2019 at 18:32

Hello,

Unfortunately, there is no such option by default.

Regards

#206890 Copied In reply to: no click event on portfolio

Olga Barlow

Participant

January 9, 2019 at 18:30

Hello,

No, I told you that I changed the user. I have edited the user in your private content. Check, please. Or use email to login.

Regards

#206889 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 9, 2019 at 18:23

Hello,

I don’t see any posts and see that you have the redirect for that link. Unfortunately, as you can understand from this post https://support.google.com/webmasters/answer/47334?hl=en theme author can’t set what links to show there, sitelinks are automated.

I have removed the old admin from your site with the username that is almost the same as the site title and I suppose it could be the reason why google added it to your sitelinks. You can check the new username in private area above. And try to use the google removal tools again.

Regards

#206886 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 9, 2019 at 18:02

Hello,

I have just checked your site, shop page and don’t see the problem with the products anymore. What actions did you do on your site? Seems you fixed the problem somehow.

Regards

#206885 Copied In reply to: Webshop not working

Olga Barlow

Participant

January 9, 2019 at 16:59

Hello,

Fixed. Check now, please.

Regards

#206876 Copied In reply to: Errors on contact page

Olga Barlow

Participant

January 9, 2019 at 12:04

Hello,

You are welcome!

Regards

#206856 Copied In reply to: Sidebar problem on scroll in the shop page

Olga Barlow

Participant

January 9, 2019 at 12:00

Hello,

We would suggest you to change theme to XStore https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
IDStore is a little bit out of date theme and developers don’t plan to release updates for this theme anymore, sorry for the inconvenience.

Regards

#206827 Copied In reply to: is IDStore 4.7 compatible with the Woocommerce 3.5?

Olga Barlow

Participant

January 9, 2019 at 11:56

Hello,

This is author page. Did you remove all the posts of this author? Provide me Dashboard access, please.
Also, I would suggest you to change the username in your DB because you used the site url as the username for admin and google added the user page to those links because thinks that it will be useful to the user https://support.google.com/webmasters/answer/47334?hl=en

Regards

#206825 Copied In reply to: Old design website reappearing on search engines – help pls

Olga Barlow

Participant

January 9, 2019 at 11:47

Hello,

1) We passed this issue to our developer. I’ll inform you once they fix the problem. Don’t change the access till I inform you that we finished.

2) This option was added according to EU GDPR. If you have clients from EU then you should leave that and check if your site suits GDPR. If you don’t have clients from EU then you can just remove that text for the contact and registration forms.

Regards

#206823 Copied In reply to: Errors on contact page

Olga Barlow

Participant

January 9, 2019 at 10:59

Hello,

Provide Dashboard and FTP access to your site, please. We’ll check why you have that content on your product page.

Regards

#206820 Copied In reply to: 8theme structured data "Review" coming through on site pages
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Viewing 22,590 results - 22,561 through 22,590 (of 30,337 total)

Viewing 30 posts - 22,561 through 22,590 (of 30,337 total)

← 1 2 3 … 752 753 754 … 1,010 1,011 1,012 →

Forum Replies Created

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