We have a question in the Private content and hope you can help.
This is author page. Did you remove all the posts of this author? Provide me Dashboard access, please.
Also, I would suggest you to change the username in your DB because you used the site url as the username for admin and google added the user page to those links because thinks that it will be useful to the user https://support.google.com/webmasters/answer/47334?hl=en
I have attached the credentials in the Private content area. Hope you can help.
Kind Regards, Su.
I don’t see any posts and see that you have the redirect for that link. Unfortunately, as you can understand from this post https://support.google.com/webmasters/answer/47334?hl=en theme author can’t set what links to show there, sitelinks are automated.
I have removed the old admin from your site with the username that is almost the same as the site title and I suppose it could be the reason why google added it to your sitelinks. You can check the new username in private area above. And try to use the google removal tools again.
No, I told you that I changed the user. I have edited the user in your private content. Check, please. Or use email to login.
1) email@example.com is the default WP email address. Read this post if you want to change it https://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/
2) It was my manipulation to remove your previous account and create the new one with your correct email address. So, any third-party person. I have removed my temporary account, you can check the users’ list.
Thank you Olga,
I’ll double check point 1 with our hosting providers. Wasn’t aware anyone was permitted to use our domain name without our express permission.
Also, we have a question in the private content, hope you can advise so we can access our DB,
Have you read the post I sent you? I did not tell you that somebody used your domain. I told you that if users on your site change the pass, create user etc WP sends the default message to WP owner. And that message has the default address – wordpress@site_domain. Please, read the post https://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/ attentively to sort out what I’m talking about.
Also, I repeat you that we changed the username to des…..in. I did not want to mention this without private content and added this username to private content area of your previous messages but seems you don’t understand my messages above.
Thank you for that. We did read it, its just that we’ve never heard of such a thing where wordpress automatically create extensions of a domain name without permission. Also, …
Dear Olga,, We have an urgent question for you in the Private content.
Dear Rose/Olga, We have a further question in connection with this post from a few days ago, hope you can help, Best Regards, Su.
We are sorry but this problem is not related to theme files and we don’t have more ideas why google still shows that link. I would recommend you to hide SEO specialist-developer to help you with this problem. We are theme developer and we are able to help in case problem related to our theme.
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