Hello,

Update theme to version 5.0. Don’t activate WooPress core plugin if you use the old version of the WooPress theme.

Regards

Hello,

It’s not the theme issue. It’s a server problem. Contact your hosting provider to solve this issue.

Regards

Hello,

1) To add the content next to WooCommerce tabs (Description, Reviews etc) use the Additional custom block in Product options http://prntscr.com/o6bzux . You’ll be able to choose the Static Block with any necessary content you create before.

2) There is no option to add the buttons there. You can implement it only by additional customization. Submit customization request here.

Regards

Hello,

1) Check if you have this issue with the default theme: go to Appearance > Themes > install and activate Storefront theme. Test checkout again. Do you have this error when the Storefront theme is enabled?

2) If you have the same issue even if the default theme is enabled check the list of plugins that you use. Disable third-party plugins and test checkout again. If you still have the problem after that then contact WooCommerce plugin support. In case everything works fine without third-party plugins then enable plugin one by one and test checkout after every enabled plugin.

3) If you have the problem ONLY when the XStore theme is enabled and everything is fine when you switch to default theme then provide Dashboard and FTP access to your site.

Regards

Hello,

Our developers checked the problem but they need some more time to fix the issue.
We found that it’s a conflict of some slider options. Once we solve the problem we’ll contact you. Thank you for understanding.

Regards

Hello,

If you use the main header as the sticky header than additional custom CSS affect both main header and header on scroll. Do you want the white header for all the pages or for the home page only?

Regards

Hello,

FTP is incorrect, check the login and pass that you provided if everything is ok:

Response: 331 User viipsale@vippsale.com OK. Password required
Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Regards

Hello,

You can use header banner section for these purposes.
1) Go to Theme Options > Header > Header banner position > Above header http://prntscr.com/o61lhu
2) Go to Appearance > Widgets > Add the Revolution slider widget to Header banner area and choose for home page only if you want to show it for the home page only http://prntscr.com/o61m4h

Regards

Hello,

Go to Products and press the star to make product featured http://prntscr.com/o61ioz
If you add the sale price for the product it will be on sale.

Regards

Hello,

We have a lot of type of the main header but the only one type of the fixed header. If it does not suit your needs you may disable it in Theme Options > Header > Fixed header and add the following custom ty child theme style.css to make the main header as the sticky header

.header-wrapper {
    position: fixed;
    z-index: 9;
}

.page-heading {
    padding-top: 120px;
}

Regards

Hello,

That element does not have bg color option, unfortunately. Use the Custom Heading element if you want title with bg.

Regards

Hello,

Add the following custom CSS to child theme style.css

.title h1, .title h2 {
    text-transform: none;
}

Regards

Hello,

Provide also FTP access to your site, please.

Regards

Hello,

1) Create a temporary WP user with admin permission and provide us with login and pass to allow us to check what widgets you used, switch on/off some theme options to test what causes your issue.

2) Contact your hosting provider and ask FTP host, password and user, provide us with this information to provide access to theme files and allow us to change them if issue is related to our theme.

Regards

Hello,

Provide temporary Dashboard and FTP access to your site to check.

Regards