Hello,
Fixed.
Regards
Hello,
Fixed.
Regards
Hello,
We are working on your site to help you. Don’t disable Polylang plugin.
Regards
Hello,
I don’t understand you. I asked you about FTP access because you reported about the problem with the filter. You told me that you solved the problem and asked another question. I have replied to you but now you sent me FTP access. What’s going on? Should we check the filter issue or what?
Regards
Hello,
We did not test our theme with this plugin, so don’t have any information about the compatibility problem. Contact plugin author to fix compatibility.
Regards
Hello,
Why do you use out of date XStore Core plugin http://prntscr.com/o6vuuf
Remove plugin and install the correct version (1.2.3 http://prntscr.com/o6vxc6 ) from Appearance > Install plugins.
Let me know if you still have problem after that. If yes, then provide Dashboard and FTP access to your site.
Regards
Hello,
Do you plan to use our custom contact form + reCaptcha or Contact form 7 + Really simple captcha?
If you plan to use our form then provide temporary Dashboard and FTP access to your site to help you with this theme bug.
Regards
Hello,
Of course, I would recommend you to explain to your client that Really simple captcha that was used before is out of date element, even contact form 7 plugin replaced default captchat by google reCaptcha https://contactform7.com/2015/09/17/contact-form-7-43/ . But if there is no way to avoid using of this captcha then install Contact Form 7 plugin to create contact form instead of the Royal contact form. Really simple captcha plugin to implement captcha and use default WooCommerce registration http://prntscr.com/o6vog2 instead of Royal custom registration.
Because unfortunately, there is no way to get back Really simple captcha for the built-in contact form and registration.
Regards
Hello,
Problem is caused by Mula plugin. If plugin is disabled everything is ok.
Regards
Hello,
1) Our theme does not have special options for the registration. We use default WooCommerce registration that does not have a manual approval. Follow the WooCommerce docs to add the notification for the admin https://docs.woocommerce.com/document/notify-admin-new-account-created/
2) All the available options for the registration fields you can find in WooCommerce > Settings > Accounts & Privacy > http://prntscr.com/o6ubco If you need any custom fields use the additional plugin for WooCommerce that allows you to implement this and add the registration for shortcode to My account page http://prntscr.com/o6ufae
3) Where did you enable reCaptcha? WooCommerce does not have this option by default.
Regards
Hello,
Do you need this captcha for the contact form or registration?
Regards
Hello,
Great. We are glad to hear that the problem is solved.
Regards
Hello,
1) Disable and remove Post Types plugin. Then go to Appearance > Install plugins > install the updated version of the Classico core plugin.
2) Make sure that you installed the Redux framework plugin (required after latest theme update).
Regards
Hello,
What element did you use to add that text: default text element or Custom heading?
Regards
Hello,
Go to Pages > edit your home page and check the 8theme Options > Header Transparent > make sure that option is not enabled http://prntscr.com/o6ixbc
Regards
Hello,
Go to Theme Options > Header > Header Layout > Mini cart banner content > clear the area.
Regards
You are welcome.
Regards
Hello,
Provide me temporary Dashboard access to your site. I’ll check the footer content settings. I see the additional padding and margin.
Regards
Hello,
Great. I’m glad that you sorted out.
Regards
Hello,
In this case either disable the fixed menu in global option or hide for the home page only.
Also, I would recommend you to decrease the height of the fullscreen slider taking into account height of the header http://prntscr.com/o6iuj7
Regards
Hello,
You are welcome.
Regards
Hello,
Product page is the page that you chose in WooCommerce > Settings > Products > Shop page http://prntscr.com/o6gbqd
And I don’t see the problem with this. Do you want to make the other page as the main shop page? Could you explain in other words or provide screenshots for better understanding because I’m not sure that understand the latest request you left.
Regards
Hello,
You are welcome!
Regards
Hello,
You are welcome!
Regards
Hello,
You are welcome!
Theme Options > Header > Header Layout > remove Mini cart banner content.
Regards
Hello,
Try to exclude legenda/css/responsive.css and legenda/css/large-resolution.css files.
Regards
Hello,
Did you miss my previous message? Provide correct FTP access to proceed with solving of the sorting issue.
Read the docs to find out how to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
To enable registration:
1) go to WooCommerce > Settings > and allow registration on the My account page http://prntscr.com/o6d8lq
2) Make sure that My account page is created (WooCommerce > Status > http://prntscr.com/o6d9gf ) Import pages if they are not created (WC > Status > Tools > import pages)
3) Go to Theme Options > Header > Header Layout > Sign In link position > choose the Header position of the My account link http://prntscr.com/o6dali
Follow the documentation and watch the video tutorials on how to create Mega menu https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
Regards
Hello,
Instead of the [share] shortcode in Theme Options > Header Settings > Header custom HTML (for 6, 7, 13, 14, 18 headers) and edit Footer Static block http://prntscr.com/o6d529 and use the simple code with links to your social accounts
<ul class="menu-social-icons ">
<li class="firstItem">
<a href="#" target="_blank">
<i class="ico-twitter"></i>
</a>
</li>
<li>
<a href="#" target="_blank">
<i class="ico-facebook"></i>
</a>
</li>
<li>
<a href="#" target="_blank">
<i class="ico-pinterest"></i>
</a>
</li>
<li>
<a href="#" target="_blank">
<i class="ico-google-plus"></i>
</a>
</li>
<li class="lastItem">
<a href="#" target="_blank">
<i class="ico-envelope"></i>
</a>
</li>
</ul>
Regards