Error update - by Medina - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

  • Avatar: Medina
    Medina
    Participant
    June 25, 2019 at 10:12

    Hello,

    When I update the 5.3 veres 5.3.1 template here are the errors I have

    Warning: require_once(/homepages/29/d657667128/htdocs/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /homepages/29/d657667128/htdocs/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

    Fatal error: require_once(): Failed opening required ‘/homepages/29/d657667128/htdocs/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/archive_tar:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/console_getopt:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/http_request2:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/mail_mime:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/mail_mime-decode:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/net_url2:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/homepages/29/d657667128/htdocs/wp-content/plugins/backwpup/vendor/pear/pear_exception:.:/usr/lib/php7.3′) in /homepages/29/d657667128/htdocs/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

    Can you help me, please?

    Sincerely,
    Medina Geoffrey

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 25, 2019 at 10:45

    Hello,

    Either you did not update all the files or some files have limited permission.
    provide FTP access to your site to check and help.

    Regards

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