Forum Replies Created

Viewing 30 posts - 20,911 through 20,940 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 09:34

    Hello,

    Are you talking about categories on the home page? Any problems with these items, see here https://gyazo.com/85e135ea4219f59a8d6316493e9a1174
    What browser do you use? Have you tried another browser? Do you have the problem when you are logged in or logged out or both?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 09:32

    Hello,

    Yes, jetpack plugin could be the reason of the problem. If you use the third-party plugins that do not support minification options of the jetpack plugin it generates the js errors and causes issue. In this case we would recommend to keep plugin disabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 09:30

    Hello,

    You are welcome!
    Feel free to contact us if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 09:29

    Hello,

    Maybe. So, do you still have the issue even if the cache is flushed?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 09:28

    Hello,

    You are welcome. We would be grateful if you can leave the rating for our theme on ThemeForest .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 08:56

    Hello,

    Megamenu width you can change using menu options http://prntscr.com/oluy5d
    The drop-down background you can change using Theme Options > Menu > Menu styling > Dropdown options https://prnt.sc/olv3fe

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 08:40

    Hello,

    Thank you. I have passed your problem to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 08:31

    Hello,

    The problem appeared because woocommerce-price-based-country plugin changed the class of the price div block. Add the following custom to child theme style.css

    .woocommerce-variation-price {
        font-size: 30px;
    }

    We’ll also improve selector in the next theme update to avoid this issue in future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 08:16

    Hello,

    Do you want to change the slider on the page? Go to Pages > edit the Frontpage > Scroll down to 8theme Options of the page and find Page slider > choose the slider you need http://prntscr.com/olui31

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 08:02

    Hello,

    We have checked the checkout page and don’t see with points message https://prnt.sc/oluaa8
    Could you, please, provide screenshots of the problem and describe in more details what exactly is missing?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 06:21

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2019 at 06:21

    Hello,

    Go to Theme Options > Single product > Ajax add to cart for simple products > choose Off. Products Add-ons plugin does not support Ajax and uses POST method.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 22:00

    Hello,

    Watch the video tutorial how to create multi-columns footer layout using Static Blocks https://youtu.be/hmsxW5KF9dg
    Here you’ll find how to create footer using default columns https://youtu.be/-vPCUHnlMIQ
    Let me know if you still have any questions after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 21:56

    Hello,

    Go to Appearance > Widgets > add the Product Categories widget to Shop sidebar instead of the text widget with copyrights.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 21:54

    Hello,

    Glad to hear that you sorted out. Feel free to contact me if you need anything else.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 21:53

    Hello,

    Do you want to have a smaller mega-menu width? Or paddings between items? Or font-size?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 18:00

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 17:58

    Hello,

    I have created a similar example. You can change the paddings, sizes, colors using element settings http://prntscr.com/ollmze and http://prntscr.com/olln6p if you need to make it more suitable for your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 17:31

    Hello,

    What about font-size of the 1-st, 2-d, 3-d levels of the menu items.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 17:27

    Hello,

    1) Yes, sure. We need a little bit more time to fix the problem than we expected.
    2) Unfortunately, Instagram does not allow to load more images for widgets that do not use API. If you need more images you may try the third-party plugin to add Instagram gallery, for example, https://wordpress.org/plugins/insta-gallery/ or similar

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 17:24

    Hello,

    Nope. If you provide us with PSD mockup of the mega menu that you want to implement and Dashboard access we could help you and create an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 17:23

    Hello,

    We have checked and don’t see problems https://gyazo.com/033c0993a8177df51343f26bb64d3009

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 17:21

    Hello,

    Problem appears when Autoptimize and WooCommerce Blocks plugins are enabled at the same time. It causes js errors http://prntscr.com/oll1qg
    Seems WooCommerce Blocks plugins that you use does not support CSS and JS minification fo the Autoptimize plugin. Either disable Autoptimize plugin or WooCommerce Blocks or contact WooCommerce Blocks plugin author to fix minification issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 16:47

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 16:18

    Hello,

    Sorry, it does not work http://prntscr.com/olk7yy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 16:16

    Hello,

    Look for third-party search plugins that may include the option to search by tags and custom post types (brands). Unfortunately, we don’t have recommendations for this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 16:15

    Hello,

    You can use Static Block option to create different layouts of the mega menu and manage the bg color, font-size etc for the menu items https://youtu.be/f07MBdnFPfk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 15:48

    Hello,

    Our search widget has never searched by tag or brand, it searches by title, SKU and description only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 15:47

    Hello,

    Provide us with WP Dashboard and FTP access to your site to help with this problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 29, 2019 at 15:37

    Hello,

    Yes, check the variable product if third-party plugins that do not come bundled with our theme are disabled and also with the parent theme. If you don’t find the reason then provide access to your site(you may provide access to dev site if you have it).

    We are working on re-design of our showcase and will inform you once we add your site.

    Regards

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Viewing 30 posts - 20,911 through 20,940 (of 30,391 total)
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