WOOCOMMERCE POINTS AND REWARDS - by area7567

This topic has 13 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: area7567
    area7567
    Participant
    July 26, 2019 at 19:15

    After using the WOOCOMMERCE POINTS AND REWARDS plugin, the point discount button will disappear on the mobile version of the checkout screen. As long as the screen width is below 480px, the button will disappear. How can I modify it?

    12 Answers
    Avatar: area7567
    area7567
    Participant
    July 27, 2019 at 06:04

    Using other themes will not have this problem, it will appear after applying Xstore!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 27, 2019 at 11:48

    Hello,

    Provide us with link to your site and WP Dashboard access to check and help you.

    Regards

    Avatar: area7567
    area7567
    Participant
    July 27, 2019 at 16:54

    thank you very much.
    Need to open an administrator account for you?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 29, 2019 at 08:11

    Hello,

    Yes, we need admin permission to account to be able to check all the settings. Also, provide link to the product that has that system. At this moment I don’t see any additional string even on the desktop http://prntscr.com/olcngb
    Waiting for link to product and username+pass to proceed.

    Regards

    Avatar: area7567
    area7567
    Participant
    July 29, 2019 at 15:59

    You need to log in to the member to get the points and use it to appear. Thank you again!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 29, 2019 at 16:18

    Hello,

    Sorry, it does not work http://prntscr.com/olk7yy

    Regards

    Avatar: area7567
    area7567
    Participant
    July 29, 2019 at 20:18

    I’m sorry, I have already set the account password, you can try it again, thank you.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2019 at 08:02

    Hello,

    We have checked the checkout page and don’t see with points message https://prnt.sc/oluaa8
    Could you, please, provide screenshots of the problem and describe in more details what exactly is missing?

    Regards

    Avatar: area7567
    area7567
    Participant
    July 30, 2019 at 12:03

    Here for your reference, thank you → https://prnt.sc/oly1ki

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2019 at 14:28

    Hello,

    We have added the following code to Theme Options > Custom CSS to fix the issue:

    .woocommerce-message .button, .woocommerce-error .button, .woocommerce-info .button {
        display: block;
        float: left;
        margin-left: 0;
    }

    Regards

    Avatar: area7567
    area7567
    Participant
    July 30, 2019 at 18:24

    Thanks a lot! It´s ok now!!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 31, 2019 at 06:17

    Hello,

    You are welcome.

    Regards

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