You have another problem. Your problem is related to disabled WPBakery plugin, his issue – to out of date Royal core plugin.
Regards
Olga Barlow
Participant
August 21, 2019 at 08:54
Hello, @Ini
Go to Plugins > deactivate and remove the Royal core plugin. Go to Appearance > Install plugins and install Royal core to get the updated version. Let me know if it helps.
Regards
Olga Barlow
Participant
August 20, 2019 at 17:16
Hello,
Create the separate menu for the mobile that will include links from both menus: right and left http://prntscr.com/ov7a88
Regards
Olga Barlow
Participant
August 20, 2019 at 16:41
Hello,
We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
General site speed depends on many factors. Below you’ll find the main of them
1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.
3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin
4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.
In case you need professional help with site optimization you may contact WPKraken team, we don’t have optimization experts because that is outside the scope of our support.
Regards
Olga Barlow
Participant
August 20, 2019 at 16:38
Hello,
Provide us with link to the page where you are using tabs, I don’t see them on the home page.
Regards
Olga Barlow
Participant
August 20, 2019 at 15:07
Hello,
You are welcome.
Regards
Olga Barlow
Participant
August 20, 2019 at 15:06
You are welcome.
Regards
Olga Barlow
Participant
August 20, 2019 at 15:05
Hello,
Choose the product, not the variation, sizeM in your case https://prnt.sc/ov58cy
Variation does not have hover effect because variation does not have a gallery.
Problem with the swap effect was not related to your CSS, it was related to variation swatches image+hover effect.
What custom attributes do not work? “some features” is not a very informative explanation. Could you tell us in more details, please? Provide link to the product, tell me what attribute does not work.
Regards
Olga Barlow
Participant
August 20, 2019 at 14:17
Hello,
1-4) Fixed
5) other small changes in details that I had obtained with the customized CSS – provide examples, I’m not sure what exactly is wrong because don’t know your site very well.
6) the page’s loading seems a bit slower – Maybe because of the Redux plugin but we were not able to keep option tree, that options framework was out of date. We can do nothing with this at this moment.
Check and let me know if we need to fix anything else.
Regards
Olga Barlow
Participant
August 20, 2019 at 14:12
Hello,
Go to Plugins > disable and remove the WooPress core plugin. After that go to Appearance > Install plugins and install plugin again. You’ll get an updated version. We’ll fix bug with plugin update in future.
Regards
Olga Barlow
Participant
August 20, 2019 at 14:11
Hello,
Yes, this option was also added. You can use sitename.com/portfolio?et-cat=19 where 19 is the category ID.
Regards
Olga Barlow
Participant
August 20, 2019 at 12:20
Hello,
Customize theme header using child theme and replace our search by the third-party search. If you need help with this you can submit customization request here.
Regards
Olga Barlow
Participant
August 20, 2019 at 12:18
Hello,
Go to Theme Options > Breadcrumbs > Breadcrumbs type > Disable if you don’t want to show them.
Regards
Olga Barlow
Participant
August 20, 2019 at 12:15
Hello,
We have fixed the hover for the upsell products.
Don’t use custom CSS to hide some things if there is the option for this purposes, for example, http://prntscr.com/ov2cr8
Check the hover now.
If you want to use the third-party plugin to implement search then replace our search by the plugin search using the child theme. If you want to use our search why do you installed plugin then?
Regards
Olga Barlow
Participant
August 20, 2019 at 11:54
Hello,
This is not the correct example of the page https://imgur.com/rHZbqJC
You chose the footer static block to show as the additional information in product page settings http://prntscr.com/ov20ny and footer content appeared before the related products. I would suggest you to remove the footer block from that area, an additional block is block that allows you to add advanced info for your product.
To add the footer for the pages go to Appearance > Widgets > add the Static block widget to Footer widget area.
Regards
Olga Barlow
Participant
August 20, 2019 at 11:48
Hello,
1. Make sure that sidebar is enabled for the single product http://prntscr.com/ov1w3o after that go to Appearance > Widgets > add the Product categories widget to single product page sidebar.
2. You need to make a backup of all the files and database. If you update theme/pugin to the minor version (from 5.1 to 5.2, for example) there should not be any issues. But if you update theme from 4.x to 5.x you will face some changes of the theme styles. Also, sometimes problems may be related to child theme if you changed some files/functions that were removed/improved in theme update. So, every situation is individual.
