Return to previous page

Upsell products hover effect problem - by olesolo

This topic has 14 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

olesolo

Participant

August 17, 2019 at 20:34

Slider for Upsells products doesn’t show a hover effect for some products. How to fix it?

Please, contact administrator
for this information.

#219347 Copied Theme version: 5.5.2 WooCommerce version: 3.7.0

13 Answers

Rose Tyler

Support staff

August 18, 2019 at 08:04

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#219354 Copied

olesolo

Participant

August 18, 2019 at 09:19

Sure

Please contact administrator
for this information.

#219358 Copied

Rose Tyler

Support staff

August 18, 2019 at 09:57

“ERROR: The username or password you entered is incorrect.” – Please provide correct wp-admin access.

Regards

#219359 Copied

olesolo

Participant

August 18, 2019 at 10:52

My mistake. Please try again.

#219361 Copied

Rose Tyler

Support staff

August 18, 2019 at 12:37

Looks like there is a bug. One of our technicians will be able to check it tomorrow. Please do not change accesses. We will let you know once it will be fixed.

Regards

#219371 Copied

olesolo

Participant

August 20, 2019 at 08:24

Any updates on this bug?

Please contact administrator
for this information.

#219497 Copied

Olga Barlow

Support staff

August 20, 2019 at 12:15

Hello,

We have fixed the hover for the upsell products.
Don’t use custom CSS to hide some things if there is the option for this purposes, for example, http://prntscr.com/ov2cr8
Check the hover now.

Regards

#219539 Copied

olesolo

Participant

August 20, 2019 at 13:40

Didn’t get it. Could you tell which exectly CSS code make this bug? Thanks

Please contact administrator
for this information.

#219545 Copied

Olga Barlow

Support staff

August 20, 2019 at 14:33

Hello,

Problem with the swap effect was not related to your CSS, it was related to variation swatches image+hover effect.
What custom attributes do not work? “some features” is not a very informative explanation. Could you tell us in more details, please? Provide link to the product, tell me what attribute does not work.

Regards

#219552 Copied

olesolo

Participant

August 20, 2019 at 14:34

Problem not fixed. We are using a child theme and your technican just change back to the parent theme. When I turned on our child theme the problem appear again.
But now mostly all products in Upsell slider works except of several products.

#219553 Copied

Olga Barlow

Support staff

August 20, 2019 at 15:05

Hello,

Choose the product, not the variation, sizeM in your case https://prnt.sc/ov58cy
Variation does not have hover effect because variation does not have a gallery.

Regards

#219557 Copied

olesolo

Participant

August 21, 2019 at 09:21

Thanks. Problem fixed.

#219609 Copied

Rose Tyler

Support staff

August 21, 2019 at 09:23

Hello,

You’re welcome!

Regards

#219611 Copied
Viewing 14 results - 1 through 14 (of 14 total)