We just install Xstore theme, and this php error message
displays on our product pages :
Does someone can tell us a clue or a solution please ?
Thanks a lotTheme version: 6.2.2 WooCommerce version: 3.8.1
What version of Core plugin do you use? In case it is 1.5.3 version, you need to update XStore theme to 6.2.3 version http://xstore.helpscoutdocs.com/article/63-theme-update
If the theme and Core have compatible versions, according to information from our changelog – https://xstore.8theme.com/update-history/ , provide temporary wp-admin and FTP access.
Core plugin is 1.5.2
I send you the credentials
Sorry, but I do see the mentioned credentials.
Please use the Private Content area – http://prntscr.com/q3wbq6 to post username and password from Dashboard + temporary FTP access (host, username, password, port).
I would recommend you to update XStore theme – https://xstore.helpscoutdocs.com/article/63-theme-update and Core plugin – https://xstore.helpscoutdocs.com/article/37-plugins-update
The whole theme is down.
Why the Xstore theme can’t be automaticly updated by the “companion auto-update plugin” wich I use with success on all my websites please ?
Thank you for your help
How can I share the admin access of my wordpress with you please ?
Xstore Theme update cant be be automated ????
Every theme version required the appropriate version of the XStore Core plugin. So, you need to update not just a theme but XStore core plugin. That’s why we would recommend using Dashboard > Updates > and every time update both theme and plugin to the required versions.
Ok here are the credentials
The php error message is still displayed.
You have disabled all the share options in Theme Options > Social Sharing but the share was still enabled in Theme Options > WooCommerce > Single product > Single product layout > Show Share Buttons. So, if you don’t want to use share both options should be disabled.
Hi – this topic seems “resolved” for me
Glad to hear your issue has been resolved.
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