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Product image duplicated in the cart page

This topic has 6 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

Fabio

Participant

November 26, 2019 at 18:04

Dear Support,

I realized that for some reasons the product image of any product added to the cart is duplicated. One image under each other in the cart page.

Could you please help me to solve the problem? I would like to have just one image (thumbnail) per product in the cart page.

Best regards.

Please, contact administrator
for this information.

#225722 Copied Theme version: 4.1

5 Answers

Olga Barlow

Support staff

November 26, 2019 at 19:52

Hello,

Provide us with temporary Dashabord and FTP access to your site to check the problem in more detail.

Regards

#225732 Copied

Fabio

Participant

November 28, 2019 at 22:36

Here below the details.

Please keep track of any change that you performed and let me know afterwards.

Best regards.

F.

Please contact administrator
for this information.

#225865 Copied

Olga Barlow

Support staff

November 29, 2019 at 12:53

Hello,

1) Do you have any blocking for on your site for other counties? We can’t check your staging website http://prntscr.com/q3t7r2
2) We need also FTP access to check the files. You did not provide it.

So, give us all the necessary information to proceed.

Regards

#225906 Copied

Fabio

Participant

December 1, 2019 at 19:47

Dear Support,

We do not have any country restriction. Please try again I believe that was a temporary issue.

This is the FTP account for the staging site.

Best regards.

F.

Please contact administrator
for this information.

#226035 Copied

Olga Barlow

Support staff

December 2, 2019 at 18:29

Hello,

Problem was caused by the Lazy Load Images option of the SG Optimizer plugin http://prntscr.com/q5627h . I have disabled the option and image is ok on the cart page.

Regards

#226102 Copied
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