Mobile devices do not have hover state as the desktop version, do you want to show the slider arrows always on the product image?
Then add the following code to child theme style.css and clear CDN cache
@media only screen and (max-width: 768px){
.st-content .sm-arrow, .st-content .product-slider .bx-wrapper .bx-controls-direction a {
display: block!important;
}
}
Regards
Olga Barlow
Participant
January 27, 2020 at 13:33
Hello,
Will there products be free products? Then just add 0 at the price field for the products.
Could you clarify how is your site related to sgnutrients.com ? Because instead of loading font from your site system calls it from sgnutrients.com http://prntscr.com/qtgqss , can’t make a secure connection to the mentioned source and blocks the font.
Regards
Olga Barlow
Participant
January 27, 2020 at 11:47
You are welcome.
Regards
Olga Barlow
Participant
January 27, 2020 at 11:46
Hello,
This is a description of the menu item http://prntscr.com/qtf9nh So either clear description for the menu items or hide it using custom CSS (Theme Options > Custom CSS)
.menu .menu-item-descr {
display: none;
}
Regards
Olga Barlow
Participant
January 27, 2020 at 11:43
Hello,
You can do this by minor customization of CSS styles. Add the following code to child theme style.css or to Theme Options > Custom CSS
Nope, unfortunately we don’t have such code. You may try to submit an additional customization request to the customization team – WPKraken, maybe they will be able to help you because there is no such default option.
Regards
Olga Barlow
Participant
January 27, 2020 at 11:36
Hello,
1) My account page is woocommerce page, so it should be active.
2) Page content is too short, that’s why you have empty space there.
Use any cloud service like Dropbox or something and provide us with a link to file.
Besides, could you, please, update your DB version to 5.6 according to WP requirements https://prnt.sc/qtej1f ?
Regards
Olga Barlow
Participant
January 27, 2020 at 10:45
Hello,
We don’t have exactly the same step-by-step checkout as you provided. We have only the following https://gyazo.com/ca68d06802dba91c7cab9385feee492d
You can go to Theme Options > Breadcrumbs > Special Breadcrumbs On Cart, Checkout, Order Page > ON.
If you are looking for something else then you may try some third-party plugins or submit additional customization request to the WPKraken team.
Regards
Olga Barlow
Participant
January 24, 2020 at 17:08
Hello,
We found that variable products on your site give the same error even when the default theme is activated https://gyazo.com/4d558044c0bec3d3f24660feb7e1d82d You can enable and check. Variable swatches files just duplicated the default error.
Probably because of import. Once we re-saved the product error disappears. So, try to re-save products that give you an error (I suppose variable products).
Regards
Olga Barlow
Participant
January 24, 2020 at 16:49
Hello,
1) Provide us with WP Dashboard and FTP access to your site.
2) Contact your hosting provider to get the server error logs and then provide us these logs.
Regards
Olga Barlow
Participant
January 24, 2020 at 16:47
Hello,
Actually we are working on your site right now. We found that the issue is caused by the variation swatches and could be related to the import of your products. Probably during import some field like visibility was missed but swatches check that param and give a fatal error because can’t find it. We are looking for a way to avoid this error.
Regrads
Olga Barlow
Participant
January 24, 2020 at 16:41
Hello,
We were able to find your host in one of the previous topics and connect to FTP. We found that your issue was related to PHP Memory limit https://prnt.sc/qscotd not to PHP version. We added define(‘WP_MEMORY_LIMIT’, ‘256M’); to your wp-config.php and customizer works fine http://prntscr.com/qscwhb
You have a lot of third-party plugins, every additional plugin uses your memory, so I would recommend you to check the active plugins list and disable plugins that you do not really use.
Regards
Olga Barlow
Participant
January 24, 2020 at 16:16
Hello,
1) You did not provide link to your cPanel.
2) We don’t need cPanel, we need FTP access (FTP host, FTP user, FTP pass). Please, provide us with FTP access instead of cPanel user and pass.
Regards
Olga Barlow
Participant
January 24, 2020 at 10:36
Hello,
You are welcome.
Regards
Olga Barlow
Participant
January 24, 2020 at 10:36
Hello,
You are welcome.
Regards
Olga Barlow
Participant
January 24, 2020 at 10:07
Hello,
Find the cart element in the list and edit the cart title. Everything works fine.
Yes, we know that. But Legenda comes bundled with WPBakery (old name Visual Composer) and we can’t change builder because of number of clients that already use it. If you want to use the newest Visual Composer you may try it, some our customers use Elementor page builder instead of WPBakery. Don’t think that theme will conflicts, but you will need to recreate pages content from scratch because content created using WPBakery can’t be edited using another page builder.
Regards
Olga Barlow
Participant
January 24, 2020 at 08:07
Hello,
Go to Appearance > Themes > Install and activate Storefront theme (default WooCommerce theme). Check if you have mentioned issues when the Storefront theme is activated. Let me know about results.
Also, check the server error log. Do you have any errors there? If yes then tell us what errors do you have there?
Regards
Olga Barlow
Participant
January 23, 2020 at 18:29
P.S. I would recommend to use jpg format for images without transparent background and optimize them using https://tinypng.com/ . Because for example this image http://prntscr.com/qrwfj9 in png takes 630 KB but jpg 93 KB. A big difference for page speed, don’t you think?
