Forum Replies Created

Viewing 30 posts - 18,961 through 18,990 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 18:19

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 18:18

    Hello,

    Ok, glad to hear. Have a good day too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 18:17

    Hello,

    Great. You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 18:16

    Hello,

    I would not recommend you using width limits for the row but better to use columns layouts and responsive options of the WPBakery to limit the width of the text block http://prntscr.com/qrw8h2 Try vw paddings to get bigger padding at desktop and smaller at mobile device http://prntscr.com/qrw94i

    I have duplicated the mentioned row and created an example using the described options.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 17:57

    Hello,

    File does not exist http://prntscr.com/qrvza7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 17:54

    Hello,

    Could you provide us with link to your site? Did you create header using header builder or used pre-created template?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 17:22

    Hello,

    We released theme update yesterday evening. Sometimes WordPress delays notification up to 24hours.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 16:10

    Hello,

    Every version includes a number of static blocks. I’m not sure if you need all of theme (we have 80+ versions) because you will get a lot of content. Anyway if you want to import static blocks from other versions go to the Downloads page https://www.8theme.com/downloads and download XStore XML files archive. Extract the archive and you’ll find folders with versions. Every folder includes the static-block.xml file. You can import it via Tools > Import > WordPress.

    Special offer element is the WPBakery element and you can use it in the content if you need, here is an example where it was used http://prntscr.com/qru92c
    https://xstore.8theme.com/demos/2/electron02/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 16:05

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 16:05

    Hello,

    Our theme changes some styles for the tables. So, I would recommend you to add custom class for your HTML and then use that class in CSS styles to overwrite styles of our theme, for example http://prntscr.com/qru4tm

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 10:36

    Hello,

    1) Make sure that you enabled WPBakery editore for the Static Blocks in the WPBakery settings https://www.8theme.com/documentation/xstore/support/static-blocks/
    2) If you use the latest version of XStore theme then CMB2 plugin is not required because it’s built-in. The same with Kirki, Redux framework plugins. So, if you keep these plugins enabled then disable and remove.

    3) Don’t remove these files because they are part of theme or WPBakery plugin and it could cause issues if you decide to use some options of theme or plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 10:31

    Hello,

    This is a very specific option. We would recommend you to submit a customization request to customization team – WPKraken team. I suppose they will be able to help you with this feature.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 08:18

    Hello,

    Go to XStore > Theme Options > Header builder > Mobile menu > Dropdown Opening Action > choose ON. Then you’ll be able to click on linck and open drop-down menu by clicking at the arrow.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 23, 2020 at 08:11

    Hello,

    If you want to increase max execution time then it would better to contact your hosting provider to change it in server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 17:27

    Hello,

    You are welcome. Answered there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 17:26

    Hello,

    Did you try that plugin? Why does it not suit your needs?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 17:05

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 17:02

    Hello,

    You used the out of date version of WordPress + out of date version of the Revolution slider http://prntscr.com/qrcjre We have updated WP and plugin and don’t have any problem with Revolution slider import. Keep your plugins and theme up to date!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 16:29

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 16:16

    Hello,

    Updated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 16:15

    Hello,

    We have updated theme at https://nebcreative.com/cs20/
    Update theme to version 6.2.8.1 and XStore core plugin to version 2.1.2. After that follow the link https://www.kineticmotorworks.com/?et_reinit_instagram=true to force refreshing of the Instagram cache and let me know if it helps for the other site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 14:04

    Hello,

    Before updating the WooCommerce plugin next time check theme changelog if theme supports the new version of WooCommerce. Don’t update WooCommerce if you are not sure if the version of the theme that you use supports the new version of WC plugin.

    We need also FTP access to update theme to pre-released version of XStore that supports WooCommerce 3.9.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 13:56

    Hello,

    We’ll try to fix this issue in one of the next updates. But keep them enabled until this happened.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 13:40

    Hello,

    I can’t log in using the information that you provided. It just reloads the page and that’s all https://gyazo.com/59322bfe280b1e08ca730ad1e251f5ec

    We’ll add the text before % in the next theme update that we plan to release today. So, either provide us with correct WP Dashboard and FTP access to your site to fix the issue or wait for the theme/core plugin update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 13:35

    Hello,

    1) http://prntscr.com/qr8vpf WP Dashboard access is still incorrect.
    2) We have video tutorial on how to update theme https://youtu.be/xMEoi3rKoHk
    Child theme is your custom theme and if you overwrote parent theme php files there you need to check the changes in these files of the parent theme and apply the necessary changes to child theme files.
    WooCommerce released 3.9 version yesterday and we plan to release theme version compatible with this WooCommerce today’s evening. So if you get message about out of date files after the latest WC plugin update then wait for the theme update 6.2.8.1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 13:22

    Hello,

    You have disabled the breadcrumbs for the blog page in page settings http://prntscr.com/qr8ov8 and it caused the issue with the portfolio categories breadcrumbs.
    Do you want to remove breadcrumbs for the blog page or disabled them by mistake?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 22, 2020 at 08:22

    Hello,

    Did you overwrite any parent theme files in child theme?
    Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 21, 2020 at 20:06

    Hello,

    I suppose it’s because you did not replace our menu with links to our site by your own http://prntscr.com/qqx5xf + you are still using the image in copyrights from our site http://prntscr.com/qqx5he

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 21, 2020 at 18:11

    Hello,

    We use the WooCommerce cookies, so adding of this attribute is not related to our theme. You may try the following plugin if you need it https://wordpress.org/plugins/samesite/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 21, 2020 at 17:10

    Hello,

    There is no such option in WooCommerce by default. It’s possible to implement using third-party plugins, for example https://docs.woocommerce.com/document/minmax-quantities/

    Regards

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    Viewing 18,990 results - 18,961 through 18,990 (of 30,391 total)
Viewing 30 posts - 18,961 through 18,990 (of 30,391 total)
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