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Create account - by ejder077 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 12 months ago ago by Rose Tyler

  • Avatar: ejder077
    ejder077
    Participant
    April 27, 2020 at 16:42

    Hi,

    I disabled the box “”When creating an account, automatically generate an account username for the customer based on their name, surname or email” and
    “When creating an account, automatically generate an account password”.

    But it still tells me to get my password from email.

    May I ask how to allow users to set the password by themselves at the beginning?

    Thank you

    Please, contact administrator
    for this information.
    #234809 Copied Theme version: Child 6.2.12
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 27, 2020 at 21:59

    Hello,

    Make a double check of those options. If you don’t have username and pass fields during registration it means that options were not disabled. Also, don’t forget to clear cache if you use cache plugin or CDN. If you still have a problem with this provide us with WP Dashboard access to check.

    Regards

    #234837 Copied
    Avatar: ejder077
    ejder077
    Participant
    April 29, 2020 at 02:24

    Hi,

    I am sure that I unchecked the boxes

    Please contact administrator
    for this information.
    #234990 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 29, 2020 at 07:36

    Hello,

    It looks like you have not cleared the cache. Please check now – http://prntscr.com/s7sskp

    Regards

    #234996 Copied
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