Hello,

1) Don’t see problems with the – or + anymore https://gyazo.com/ed3f7d5feb6dd5b4c407a4235afcf696
Do you have this issue for all the products or for some products only? Could you, please, provide us with link to product with issue? What browser do you use?

2) Add the following code to Theme Options > Custom CSS to increase the buttons for the mobile devices

@media screen and (max-width:768px){
    div.quantity > span, td.quantity > span {
        width: 35px;
    }
}

Regards

Hello,

Glad to hear that problem have been resolved.
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546
Your feedback is the motivation to improve our work and services.

Regards

Hello,

Problem is that we don’t have any issue with the plugins update or installation using desktop version, for example we have updated the Revolution plugin https://gyazo.com/aed65195ad30abe63d21e0f0d0179498
It’s difficult to get hover on mobile, so we’ll make buttons always visible for the mobile devices. But desktop don’t have issues with the hover. That’s very strange that you can’t press update or install. Do you have any error in the console while trying to click on buttons? You can use Gyazo tool to make short videos of the desktop.

Regards

Hello,

Take my apologies for the delay in answering.
Try to increase the max input vers limit to 2000 or even 3000 http://prntscr.com/spw17t and check the saving of the menu after that. You have a lot of menu items, so very ofter the default max input vars limit does not enough.

Regards

Regards

Hello,

Check now, please.

Regards

Hello,

Did you clean also the browser cache? Because we don’t face the mentioned issue any more https://gyazo.com/74c53d33e2b5b3fd90ae61e8dab2f36a

Regards

Hello,

Contact your hosting provider about this https://prnt.sc/sp78un We are located in the not Spanish language country and it seems that your hosting provider blocks login option for other countries. We can’t check the Dashboard even if logged in using a frontend form.

Regards

Hello,

What error do you get while visit https://www.8theme.com/forums/royal-wordpress-support-forum/ and press the Submit button? Could you, please, provide us with screenshot of the error?

We have added below code to your custom CSS to change the color of the dark buttons and it works fine

.product-information .single_add_to_cart_button, button, .button, input[type=button], input[type=submit], 
.wishlist_table .add_to_cart.button, .btn-black, .btn.btn-black,
 .subscription-toggle, .btn.filled, .pagination-cubic li span.page-numbers.current{
    background: green;
    color:#fff;
}
.pagination-cubic li a:hover {
    background: #3f9912;
}

Regards

Hello,

Check now, please.

Regards

Hello,

You added tag to show photos http://prntscr.com/spaeg4 But there are no images with such tags, so you did not have any feeds.
I have removed the tag to show the images by the user and it works fine even with that cache option enabled.

Regards

Hello,

We can’t connect to your FTP http://prntscr.com/spa0a2
Please, add the following IPs to your white list 176.98.69.124 and 176.98.70.243 to allow our support members to connect to your FTP and login to your Dashboard without VPN.

Regards

Hello,

Only by creating the special category “Sales” and adding products to that category.
I suppose there is no other way because WooCommerce filter widgets do not work out of the WooCommerce archive pages (shop and product categories).

Or look for the third-party filter plugin that will work our of the archive pages with products that displayed by the WooCommerce shortcodes. But ask plugin author this question before buying/installing the plugin.

Regards

Hello,

Because we moved versions setup vizard to XStore > Import demos > choose the version you want to install and go through the setup wizard.

Regards

Hello,

1) I have logged in to your Dashboard and don’t see any issue with the page editor http://prntscr.com/sp1wn0
2) Also, don’t see any problem with the Customizer https://gyazo.com/1a9f8d6150d77e05d804d10c42697eba
3) Product categories images were missing, so I just re-added them via Products > Categories > edit the category and upload thumbnails.
4) If I change the size of the image I see the changes https://gyazo.com/7aebd959fb2308d8e03ad5ddc2b91c75
Could you try to edit all these things using another browser than you used or another PC?
Maybe this is the reason of your problem.

Regards

Hello,

I found that the Combine JS option of the cache plugin causes the issue http://prntscr.com/sp1mn7 We did not face it before with other cache plugins. So, either keep it disabled or try another cache plugin.

Regards