Quick View Not Working - by Paulbrad1 - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 10 months ago ago by John Holden

  • Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 27, 2020 at 17:43

    Hi there

    For some reason my Quick View is not working anymore. I deactivated and activated it again to see if that would make a difference, but nothing. Any idea what could be causing it?

    Thanks

    Paul

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 27, 2020 at 23:52

    Hello,

    I found that the Combine JS option of the cache plugin causes the issue http://prntscr.com/sp1mn7 We did not face it before with other cache plugins. So, either keep it disabled or try another cache plugin.

    Regards

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 28, 2020 at 10:37

    Hi Olga

    I tried that, but unfortunately did not work. I deactivated and disabled plugin.

    Possibly something else then?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 28, 2020 at 14:42

    Hello,

    Did you clean also the browser cache? Because we don’t face the mentioned issue any more https://gyazo.com/74c53d33e2b5b3fd90ae61e8dab2f36a

    Regards

    Avatar: Paulbrad1
    Paulbrad1
    Participant
    May 28, 2020 at 21:51

    I didn’t but can you check on a different product anywhere within the shop and see if that still works please? Because I tried the quick view on images on homepage and they worked fine too

    Otherwise I’ll clear browser cache

    Avatar: John Holden
    John Holden
    Support staff
    May 29, 2020 at 05:36

    Hi,

    Please clear cache and try again https://screencast-o-matic.com/watch/cYhUfapu0U

    Regards,
    Hung PD

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