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Olga Barlow

Participant

June 26, 2020 at 14:45

Hello,

Everything depends on the requirements of that script. If this should be added before the close body tag or in footer then use Insert headers and Footers plugin and add the script code http://prntscr.com/t6yvtv In case you need to add the mentioned script to the page content then you can use Insert JS element to add JS to page content http://prntscr.com/t6ywmj
So, first of all you need to get clear instructions from the script author about the place where it should be added.

Regards

#242282 Copied In reply to: Java script for Affiliate

Olga Barlow

Participant

June 26, 2020 at 10:29

Hello,

So, to be clear:

You want to show on the single product and on the shop page variation swatches in this way https://prnt.sc/t6g7pw
We have made some customization and it looks like https://gyazo.com/ea66b825975259335f0a91407881d0a9
Is this what you wanted to achieve?

Regards

#242251 Copied In reply to: Highlight in the chosen variations

Olga Barlow

Participant

June 26, 2020 at 10:02

Hello,

1) Menu links aligned center by default. I have changed that. Check now.
2) Improved the custom code http://prntscr.com/t6t4f2 Check now.

Regards

#242248 Copied In reply to: A couple of questions for mobile version

Olga Barlow

Participant

June 25, 2020 at 21:47

Hello,

There is no such option bu default. You can try to implement this by additional customization only if you have appropriate PHP and CSS skills or submit additional customization request here.

Regards

#242186 Copied In reply to: image

Olga Barlow

Participant

June 25, 2020 at 21:45

You are welcome.

Regards

#242185 Copied In reply to: Newsletter popup size and spacing

Olga Barlow

Participant

June 25, 2020 at 21:44

Hello,

Provide us with the WP Dashboard and FTP access to your site to check and help you.

Regards

#242184 Copied In reply to: Error with Instagram API

Olga Barlow

Participant

June 25, 2020 at 21:43

Hello,

Nope, we don’t have special footer editor. You can use either default widget areas https://youtu.be/NSSFa7ukx6I or using Static block and page builder.

Regards

#242183 Copied In reply to: How to edit the footer

Olga Barlow

Participant

June 25, 2020 at 21:42

Hello,

Try now.

Regards

#242182 Copied In reply to: Facebook login not working on mobile

Olga Barlow

Participant

June 25, 2020 at 21:33

Hello,

Glad to hear that you sorted out.

Regards

#242181 Copied In reply to: Problem Import Theme WordPress

Olga Barlow

Participant

June 25, 2020 at 21:32

Hello,

1) We don’t speak Spanish, so, please, use Engish while contacting us because it’s difficult to understand what exactly you want to achieve.

2) We would recommend using Loco Translate plugin to translate theme is you are new with this and did not work with the poEdit before. You can download partial translation for your language here https://www.8theme.com/topic/%f0%9f%87%aa%f0%9f%87%b8-spanish-spain-espanol-es_es/#post-235605
Download .po, .mo files and place them to /wp-content/languages/themes/ , create that folder if it does not exist and place files there after that.

Then follow the tutorial to Sync transition with the existing pot file https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Use Loco Translate for this. Finish translation is any strings are still missing.

If you still have a problem with translation after that then provide us with WP Dashboard access to your site and provide screenshots of translations that are missing.

Regards

#242180 Copied In reply to: TRADUCIR

Olga Barlow

Participant

June 25, 2020 at 21:24

Hello,

Did you add our user as admin in the app settings https://prnt.sc/t6j1b0 or in the FB settings? Because I don’t see your app in the list available for our user at https://developers.facebook.com/ We need your invite for us for the app.

Regards

#242176 Copied In reply to: Facebook login not working on mobile

Olga Barlow

Participant

June 25, 2020 at 21:16

Hello,

It changes the colors of the stock text http://prntscr.com/t6iw4w depending on the stock amount. It’s not for the labels.

Regards

#242174 Copied In reply to: PRODUCT STOCK

Olga Barlow

Participant

June 25, 2020 at 21:13

You are welcome.

Regards

#242173 Copied In reply to: Brand before title

Olga Barlow

Participant

June 25, 2020 at 21:13

You are welcome.

Regards

#242172 Copied In reply to: Brand before title

Olga Barlow

Participant

June 25, 2020 at 21:01

Hello,

1) Go to Theme Options > Header builder and move the content of the header area to the way you want to show it. I have moved the green line to top area. Check now.

2) Check now. You can use either Single product builder to compose layout you need or built-in layout http://prntscr.com/t6imxr

Regards

#242170 Copied In reply to: Menu bars placement + single product page

Olga Barlow

Participant

June 25, 2020 at 20:33

Hello,

1) Make sure that page editor is enabled for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
2) Watch the video tutorial on how to edit footer created using static block https://youtu.be/gY-x4m47Duo
(use WPBakery or Elementor depending on your needs and version that you installed).

Regards

#242160 Copied In reply to: How to edit the footer

Olga Barlow

Participant

June 25, 2020 at 20:22

Hello,

Add the negative margin for your logo http://prntscr.com/t6hxo4 and upload logo with the white bg to achieve the layout you need.

Regards

#242158 Copied In reply to: How to insert logo over the menu

Olga Barlow

Participant

June 25, 2020 at 20:04

Hello,

There is no option to edit the image block width using the built-in layouts. If you want to be able to change the width of the image block then use Single product builder. If you provide us with the WP Dashboard access to your site we’ll create an example of layout using Single product builder.

Regards

#242156 Copied In reply to: editing product layout

Olga Barlow

Participant

June 25, 2020 at 20:01

Hello,

Go to Theme Options > WooCommerce > Single product > disable Ajax add to cart option. As a rule, these plugins require POST while adding to cart and do not work with Ajax. Try and let me know if it helps.

Regards

#242155 Copied In reply to: The theme is not displaying the Product Addon data

Olga Barlow

Participant

June 25, 2020 at 19:47

Hello,

Don’t forget to add units http://prntscr.com/t6h39r
Also, I have removed limit for the excerpt height. And now you can see the 2 and more lines excerpt.

Regards

#242153 Copied In reply to: where to find
Olga Barlow

Participant

June 25, 2020 at 19:26
Hello,

1) To remove the space remove column paddings http://prntscr.com/t6gplk
2) We have added below code for the mobile devices in your Custom CSS to increase the width of the newsletter block

.et-popup { min-width: 90vw; }

Check if this is ok for you.

Regards
#242152 Copied In reply to: Newsletter popup size and spacing
Olga Barlow

Participant

June 25, 2020 at 19:06

Hello,

You are welcome.
If the existing layout is ok and you just need to make the full-width row or slider then edit the existing page and edit the row settings http://prntscr.com/t6gj51
In case you want another page you can import in via Theme Options > Import demos > import page you need http://prntscr.com/t6gjut After that go to Settings > Reading > choose a newly imported page as the home page. Go to Pages > edit page to change page content according to your needs.

Regards

#242149 Copied In reply to: Installation Error

Olga Barlow

Participant

June 25, 2020 at 18:58

Hello,

Don’t see your request for the FB. Please, try to re-add our user to admins or developers.

Regards

#242148 Copied In reply to: Facebook login not working on mobile

Olga Barlow

Participant

June 25, 2020 at 17:51

Hello,

Please, provide us with a mockup on how it should be to avoid misunderstanding.

Regards

#242146 Copied In reply to: Highlight in the chosen variations

Olga Barlow

Participant

June 25, 2020 at 17:43

Hello,

Provide us with link to the product category where you have this issue!

Regards

#242144 Copied In reply to: simple product page

Olga Barlow

Participant

June 25, 2020 at 17:40

Hello,

You can find some tips here https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Individual site optimization is outside the scope of our support and we don’t have advanced site optimization experts in our support team. If you need help with the individual site optimization you may contact our partners who specialized in this – WPKraken team.

Regards

#242143 Copied In reply to: Slow websites

Olga Barlow

Participant

June 25, 2020 at 17:32

Hello,

It does not matter if you use MacOS or Windows. Both versions of the poEdit have that option. Or use Loco Translate plugin way to update translation files. pot file that is located in xstore/languages/ folder http://prntscr.com/t6en9u

Anyway, if I translated English version (US) using translation files http://prntscr.com/t6esah it works ok, for example https://doppiaa.com/prodotto/aars/

Regards

#242140 Copied In reply to: Out of stock label

Olga Barlow

Participant

June 25, 2020 at 17:14

Hello,

Take our apologies for the delay in answering.

1) Does your import of products with images work fine with the default WooCommerce theme, Storefront for example?

2) Product brands is the option of the XStore theme, not the default WooCommerce option and it’s not included to export file if you use WooCommerce default export. In case you use the third-party export/import plugins, like WP All Export/WP All Import you are able to export and import product brands.

Regards

#242137 Copied In reply to: Bulk upload products with images.

Olga Barlow

Participant

June 25, 2020 at 17:10

Hello,

Try special plugins like WP All import if you need a bulk import of the products. It allows importing products with brands if they were exported with brands and also import images of the products. We don’t have any other special settings for the products import in our theme.

Regards

#242136 Copied In reply to: How to upload brands in bulk with the produxts?

Olga Barlow

Participant

June 25, 2020 at 17:06

Hello,

Are you talking about WP File System param? Yes, you can get it back after the demo content installation.

Regards

#242135 Copied In reply to: Increased Server Resources After Demo Import
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Viewing 16,350 results - 16,321 through 16,350 (of 30,391 total)

Viewing 30 posts - 16,321 through 16,350 (of 30,391 total)

← 1 2 3 … 544 545 546 … 1,012 1,013 1,014 →

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