Single product builder issue - by eyupdmg

This topic has 29 replies, 3 voices, and was last updated 3 years, 9 months ago ago by eyupdmg

  • Avatar: eyupdmg
    eyupdmg
    Participant
    June 15, 2020 at 15:32

    Hi,
    I’m using 2 language on my website. NL and FR. I want to display my one of the template in selected category but when i try to select categories in dropdown menu shows only NL languages categories.

    Please have a look: https://prnt.sc/t05hft

    Please, contact administrator
    for this information.
    28 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2020 at 23:27

    Hello,

    Could you, please, provide us with FTP access to your site to check the issue with translation of the size guide in more detail?

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 16, 2020 at 09:45

    Sure

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 16, 2020 at 21:40

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 20, 2020 at 21:42

    Hi,
    It’s not fixed? I’m waiting 4days.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2020 at 08:39

    Hello,

    Sorry for the delay in answering. Please clear cache and check how it works now.
    Let us know if you need any further assistance.

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 22, 2020 at 11:10

    Hi,

    This is not fixed. Can you make 1 example for me please? Because i see just NL language.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2020 at 14:57

    Hi,

    Please watch this video – https://dropmefiles.com/PiSew and here is a screenshot – https://prnt.sc/t4c2bx WPML loads categories of current language, you have a lot of these categories, so use search, as was shown in the video; or change the current language in the Dashboard (reload of the page with multiples templates is not obligatory).

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 22, 2020 at 16:50

    Can you also show me how you create multiple header for 2 language? I don’t see language in header builder.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2020 at 10:10

    Hello,

    It works in a similar way, if you can’t see the desired page or category from start, use the search, for example, http://prntscr.com/t4uoav http://prntscr.com/t4upnw

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 23, 2020 at 18:05

    Sorry but it’s not work on multiple headers. Please make a try. You can see. Just make 2 headers. 1 for NL and 1 for FR. This is very important for my project and i’m still waiting 8 days for fixing.
    Thanks

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 23, 2020 at 22:33

    As you can see on the video i can’t change SEARCH text to 2 languages (also logo).

    https://www.youtube.com/watch?v=ZqZMLJO1x2I&feature=youtu.be

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 25, 2020 at 13:23

    Hello,

    We have checked your site and don’t see the mentioned issue while editing the header https://gyazo.com/5dbe0a0f153999995190f4d340e17398 and when check this without editor https://gyazo.com/0fdb7b55dda1a045b2ae2594a6092bff

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 25, 2020 at 15:09

    It works today well. But when i visit front-end on french language i see /222 characters right side on the top header.
    Please visit french language on front-end and look at top header right side menu.

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 26, 2020 at 08:47
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 26, 2020 at 17:30

    Hello,

    We have fixed the separator problem on the frontend but it looks that some additional option generates the notices. So, we need more time to find out which one. Our developers continue the investigation of the issue today and then on Monday. So, please, don’t change access before my next reply. Ok?

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 26, 2020 at 18:00

    OK
    thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 26, 2020 at 18:56

    Thank you for your understanding.

    Regards

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 27, 2020 at 17:59

    Hi,
    after you fix this issue, header builder for french language it to much slowed and I can’t make any changing. It was before fixing this problem https://prnt.sc/t6rohs it was not so .

    Avatar: eyupdmg
    eyupdmg
    Participant
    June 29, 2020 at 12:47

    I’m still waiting for fixing. This is very urgent. Because i should end this website in this week for my customer.

    Thanks

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The issue related to '‘Single product builder issue’' has been successfully resolved, and the topic is now closed for further responses

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