Hello,

1) go to Plugins > disable and remove the XStore core plugin.
2) Go to XStore > Plugin installer > install the core plugin again. We have fixed some code.

Check the translation after that and let me know about the results.

Regards

Hello,

Please, go to Plugins > disable XStore core plugin and remove it. After that go to XStore > Plugin installer and install it again. Check the translation issue again after the reinstallation of the plugin. We have fixed some code.

Regards

Hello,

Did you contact your server admin as mentioned in instructions? Contact your hosting provider and ask them to check the server error logs and find out why that error appears. Very often this happens when the server blocks the customizer long requests due to security reasons.
As a rule, hosting support is able to help with this and fix the problem.

Regards

Hello,

2. Add to cart, when someone adds to cart they go to The cart automaticly. Is there a way to change this?

To redirect to cart after adding to cart go to WooCommerce > Settings > Products > check “Redirect to the cart page after successful addition”

3. I cant add trustpilot reviews on The footer, do you know how to add it as I whant to have it on all pages.

We don’t have such option as trustpilot reviews. So, I suppose you need to use some third-party plugin and add the shortcode to footer widget areas or to footer static block. Besides, I see that you already have reviews in footer http://prntscr.com/u6qboc If you have any issues with this contact plugin author because this is not our theme feature.

4. Also i need to edit The product pages, do you know how to edit them?

What exactly you want to edit? If you use the pre-created single product layout you can find all the available settings in Theme Options > WooCommerce > Single product.

5) When do you get this error https://prnt.sc/u55aw7

6) What problem do you have with the Ajax search?

7) What element do you use to add the products slider? I see the Promo text element on the screenshot but this element is used in the area above the search. We don’t have any other slider element for the header builder. Do you want to add the slider like this http://prntscr.com/u6qjlr ?

Regards

Hello,

Issue with the styles is caused by using CSS Generator feature in the wrong manner (XStore > Files generator). You did not choose all the necessary elements that used on your site that’s why you got broken styles for them. Check now.

Regards

Hello,

Check now, please.

Regards

Hello,

You have disabled the Massive Addons plugin. But you used the MA plugin elements in page content, so don’t recommend you to disable it.

Regards

Hello,

Probably you make something wrong. Watch the video tutorial https://youtu.be/xMEoi3rKoHk
Or provide us with WP Dashboard and FTP access to your site and we’ll help you with update.

Regards

Hello,

Yes, unfortunately, we don’t have drop-down option for our widget. But try to contact WooCommerce support, maybe they help you with the default widget.

Regards

Hello,

Read the WPML documentation https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
You should be able to choose in which widget area to show the switcher in WPML settings.

If it does not help then provide us with WP Dashboard access.

Regards

Hello,

What pass should we use here http://prntscr.com/u6digv ?

Regards

Hello,

Do you want to make the middle column smaller? Use column settings http://prntscr.com/u6dbic

Check your footer on mobile now.

Regards

Hello,

Use translation files to change it http://prntscr.com/u6cspq

Regards

Hello,

When you switching between child theme and parent theme your widgets and theme options could be different because child theme does not inherit all theme options of the parent theme and parent theme does not inherit theme options of the child theme.

So, before switching from the correct theme (where everything is correct) you need to export theme options (Theme Options > Export/Import) and then import them after switching. Widgets should be moved to correct areas at Appearance > Widgets.

I have removed some custom code from the child theme that could be the reason of your issue. Your images do not look blurry now http://prntscr.com/u6cmyo
If you want to have all the images same size on the shop grid then prepare them before uploading to your media library and use the same size for all the images (for example 1000×1000). Using of the CSS styles to make all the images the same size causes blurring as you can see.

Regards

Hello,

Take into account that when you switching themes widgets could be messed up that’s why after switching you need to go to Appearance > Widgets > and place them to correct areas.

Regards