Forum Replies Created

Viewing 30 posts - 14,161 through 14,190 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 12:18

    Hello,

    1/ Could you, please, add the element back to allow us to check the issue in more detail?
    2/ What products did you use in the Product Look element?
    3/ Provide us with temporary FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 12:12

    Hello,

    Provide us with WP Dashboard access to your site to check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 12:11

    Hello,

    We are not responsible on the Instagram images to optimize them. But you can enable Lazy loading for the Instagram widget to load it only once user scrolls to the widget http://prntscr.com/uuosd1
    Then you’ll get good results http://prntscr.com/uuox7r

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 12:01

    Hello,

    I see the product categories and price filter. What other widgets do you have there?
    Could you, please, provide us with temporary WP Dashboard access to check?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:59

    Hello,

    We have checked your code, it’s ok. Try to activate the theme now. Let us know if you need any help with theme installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:57

    Hello,

    Try to import the mentioned page using page importer https://youtu.be/wkIKN2IyEZI
    Or provide us with WP Dashboard access to your site and we’ll help you with the page content import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:45
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:43

    Hello,

    1) Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
    2) There is no such option by default. But I’ll ask developers to take a look, maybe they will be able to improve it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:39

    Hello,

    Provide us with FTP access to your site to check the files and make code improvements.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:37

    Hello,

    1) I see the conditions http://prntscr.com/uuo3t5 and it works.
    2) I see my changes for the home page header, for example http://prntscr.com/uuo7su

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:31

    Hello,

    There is JS error on your site http://prntscr.com/uuo28b It causes the problem with the Revolution slider, not the mentioned limit. Could you, please, provide us with WP Dashboard access to your site to check that generated that error?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:28

    Hello,

    I don’t see the mentioned code in the .htaccess file http://prntscr.com/uuo04j Maybe your server overwrites it. Provide us also with the WP Dashboard access to check the result once we add the code to change the limit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:26

    Hello,

    Yes, you can clone the website with the last code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:25

    Hello,

    Could you, please, provide us with screenshot of the result you want to achieve? Because it seems that I don’t understand your final goal to suggest the correct proportions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 11:02

    Hello,

    I see that you use the Variation Swatches for WooCommerce plugin. Our swatches filter won’t work for the third-party plugin swatches. If you want to use our widget then disable plugin and set the colors using our option for every term http://prntscr.com/uunghy
    If you prefer plugin then contact plugin author and ask them if they have filter widget by the plugin swatches.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 10:54

    Hello,

    Can you try to disable the cache plugin and check if the issue disappears after that at start?
    Let us know about the results and provide with WP Dashboard access to your site after that testing.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 10:52

    Hello,

    1/ To get only 1 icon of the wishlist you need to set the Wishlist plugin settings according to the documentation https://www.8theme.com/documentation/xstore/plugins/wishlist/
    It means that you don’t need to choose the icon in the plugin settings http://prntscr.com/uun6yd
    Check now.

    2/ Check the Sold by now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 10:40

    Hello,

    2. To add the variation swatches watch the video tutorial https://youtu.be/LgzC4iK-j6A
    3) Watch video tutorial on how to edit header using header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 10:05

    Hello,

    Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 09:38

    Hello,

    1) jQuery admin,js error – fixed.
    2) Explain in more detail problem with the new products. I got it on the frontend once I publish product and visit the shop page or home page https://gyazo.com/1535eb4f691a8ef8452d9ef4f44c5695

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 09:28

    Hello,

    Go to Theme Options > Custom CSS and add the below code

    @media only screen and (max-width: 976px){
    .header .table-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    }
    .header5 .shopping-cart-widget {
    order:1;
    }
    .header .logo {order: 2;padding-left: 0;width: 50%;}
    .header .menu-icon {
    order: 3;
    position:relative;
    left: unset !important;
    }
    right: auto !important;
    }
    @media (max-width: 480px) { .header .shopping-cart-widget {
    right: auto !important;
    left: 20 !important;
    } 
    }

    Tell us what browser do you use that search field in the mobile menu is missing http://prntscr.com/uulg1k ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 09:17

    Hello,

    If you check the message attentively you’ll find that error is related to WooCommerce and
    YITH WooCommerce Dynamic Pricing and Discounts Premium plugins. So, contact
    YITH WooCommerce Dynamic Pricing and Discounts Premium plugin author to fix it or disable the plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:53

    Hello,

    It looks like a cache problem. Do you use the cache plugin? Try to disable it and check again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:51

    Hello,

    WooCommerce does not have such option by default but you may look for the third-party plugin for these purposes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:51

    Hello,

    Image is stretched to fit the column width. So, use the image with min-width 660px.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:49

    Hello,

    Go to Theme Options > Header builder > edit the top right connection block and remove the Newsletter element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:47

    Hello,

    Done.
    Check the conditions now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:42

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:42

    Hello,

    1) Go to WooCommerce > Settings > Accounts & Privacy > Allow customers to create an account on the “My Account” page > Check.

    2) Follow the documentation and create FB API https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/ Then go to Theme Options > Face book login > add the key.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:39

    You are welcome!

    Regards

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    Viewing 14,190 results - 14,161 through 14,190 (of 30,391 total)
Viewing 30 posts - 14,161 through 14,190 (of 30,391 total)
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