Hello,
We have only mobile panel http://prntscr.com/w9akig YOu can add only the tel button there with the link. If this is not suitable for you then you need to look for third-party plugin.
Regards
Hello,
We have only mobile panel http://prntscr.com/w9akig YOu can add only the tel button there with the link. If this is not suitable for you then you need to look for third-party plugin.
Regards
Hello,
1) Built-in headers were removed and you missed to create header using header builder. I have created the header. Check now.
2) You disabled the Massive Addons plugin. You use the Massive Addons elements, so don’t disable that plugin.
Regards
Hello,
Could you, please, provide us with FTP access to your site? We’ll check both issues with brands filter and title.
Regards
Hello,
Developers checked the site and brands filter is on the product category that you provided.
So, we don’t see the problem anymore.
Regards
Hello,
Problem fixed. Try to add now, please.
Regards
Hello,
1) Replace the previous code with the code below
@media only screen and (max-width: 480px){
.products-grid .product,
.products-list .product {
width: 100%;
}
}
2) You added classes to hide the title in the Elementor settings and it causes the issue http://prntscr.com/w97lu0
I have removed that and title is ok.
Also, make sure that you add the short description for your products http://prntscr.com/w96wyc
Regards
You are welcome.
Regards
Hello,
Probably Elementor does not support the script you use. Submit topic to Elementor plugin author https://wordpress.org/support/plugin/elementor/
We can’t help you with that because it’s related to Elementor builder not to theme files.
Regards
Hello,
Replace the previous code with this one
.content-product .product-content-image {
min-height: 284px;
max-height: 284px;
}
.content-product .product-content-image img {
max-height: 284px;
width: auto !important;
}
.content-product .product-title a {
line-height: 2.5ex !important;
min-height: 5ex;
}
Regards
Hello,
Provide screenshot of the issue, please.
Regards
Hello,
1) Changelog is up to date http://prntscr.com/w96fwk
Provide us with the screenshot of the wrong date?
2) Yes, if your support is expired you need to renew it to be able to submit new topics.
Regards
Hello,
Thank you for using our theme!
Unfortunately, we don’t have deals with the site migration. You may try the Duplicator plugin if it works with WordPress com. Or contact WordPress com support to get help with the site migration.
Regards
Hello,
Thank you. We passed that to plugin author.
Regards
Hello,
We display just page title on the Wishlist page. Do you want to show breadcrumbs there in the following way http://prntscr.com/w969g5
Then add the code below to Theme Options > Custom CSS:
.woocommerce-wishlist .page-heading .breadcrumbs, .woocommerce-wishlist .page-heading .back-history {
display: block;
}
.woocommerce-wishlist .page-heading .title, .woocommerce-account .page-heading .title {
text-align: start;
font-size: 24px;
font-family: "Cormorant Infant", Sans-serif;
}
Regards
Hello,
2) Check now, please.
Regards
Hello, @apolloneos
Check now.
Regards
Hello,
Take our apologies for the delay. Check the single product gallery now, please.
Regards
Hello,
Could you, please, provide us with screenshot of the error message for a better understanding where you have it?
Regards
Hello,
No matter if you give us your access or create the new user with admin permissions. Also, provide us with FTP access to your site because as I can see you use the out of date version of theme and we need to update that.
Regards
Hello,
Thank you. WP user has limited permissions and we can’t check the backend settings of our theme. Could you, please, change the user role to admin?
Regards
Hello,
I have updated theme and bundled plugins to the latest version.
Unfortunately, we can’t help you with the limit warning that you have because this is something that your hosting provider should fix. Theme author does not change the server settings. If WP, WooCommerce, and theme do not recognize the limit you have it means that something is wrong from the server-side. Anyway, if you don’t face any problems while using your site then you could just ignore that. We check that limit to be sure that the user imports demo content correctly because the import process requires more time than the default one.
Regards
Hello,
If you want to use the third-party plugin that uses that hook then go to Theme Option > WooCommerce > Single product builder and turn it off. Use the pre-created layout of the single product. Single product builder won’t work with the mentioned plugin.
Regards
Hello,
Even if the Storefront theme is enabled? In this case we can’t help you because problem is not caused by our theme. Try to disable third-party plugins and check if it helps, if not then contact WooCommerce support about this issue https://wordpress.org/support/plugin/woocommerce/
Our support is able to help only if the problem caused by our theme.
Regards
Hello,
I checked the product category that has the brand and don’t see the problem with the brand filter http://prntscr.com/w8nba0
Could you, please, provide screenshots of the problem? Are you sure that category that you check has products with brands?
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.
Regards
Hello,
XStore core plugin just check the requirements, so when you disable it you just disable this checking.
Anyway, I looked at the WooCommerce plugin status page and see the same http://prntscr.com/w8n3fz WooCommerce also displays 0 and server info displays NA http://prntscr.com/w8n4zo So, contact your hosting provider to solve this because it’s not theme issue.
Also, you use out of date version of XStore theme, WooCommerce plugin, revolution slider plugin and WPBakery. We would recommend you to provide us with FTP access to your site and we’ll help you with updates of these plugins and theme.
Regards
Hello,
Add the below code to Theme Options > Custom CSS
.content-product .product-title a {
line-height: 2.5ex !important;
min-height: 7.5ex;
}
Regards
Hello,
I see that you use the child theme. Could you, please:
1) Enable the parent theme and check if you have this issue.
2) Enable Storefront theme and check if you have this issue.
Let me know about the results.
Regards
Hello,
Try now, please.
Regards