@media only screen and (max-width: 480px){
.products-grid .product,
.products-list .product {
width: 100%;
}
}
2) You added classes to hide the title in the Elementor settings and it causes the issue http://prntscr.com/w97lu0
I have removed that and title is ok.
Probably Elementor does not support the script you use. Submit topic to Elementor plugin author https://wordpress.org/support/plugin/elementor/
We can’t help you with that because it’s related to Elementor builder not to theme files.
1) Changelog is up to date http://prntscr.com/w96fwk
Provide us with the screenshot of the wrong date?
2) Yes, if your support is expired you need to renew it to be able to submit new topics.
Thank you for using our theme!
Unfortunately, we don’t have deals with the site migration. You may try the Duplicator plugin if it works with WordPress com. Or contact WordPress com support to get help with the site migration.
Regards
Olga Barlow
Participant
December 24, 2020 at 14:47
Hello,
Thank you. We passed that to plugin author.
Regards
Olga Barlow
Participant
December 24, 2020 at 14:47
Hello,
We display just page title on the Wishlist page. Do you want to show breadcrumbs there in the following way http://prntscr.com/w969g5
Then add the code below to Theme Options > Custom CSS:
Take our apologies for the delay. Check the single product gallery now, please.
Regards
Olga Barlow
Participant
December 24, 2020 at 14:31
Hello,
Could you, please, provide us with screenshot of the error message for a better understanding where you have it?
Regards
Olga Barlow
Participant
December 24, 2020 at 14:29
Hello,
No matter if you give us your access or create the new user with admin permissions. Also, provide us with FTP access to your site because as I can see you use the out of date version of theme and we need to update that.
Regards
Olga Barlow
Participant
December 24, 2020 at 14:26
Hello,
Thank you. WP user has limited permissions and we can’t check the backend settings of our theme. Could you, please, change the user role to admin?
Regards
Olga Barlow
Participant
December 24, 2020 at 13:57
Hello,
I have updated theme and bundled plugins to the latest version.
Unfortunately, we can’t help you with the limit warning that you have because this is something that your hosting provider should fix. Theme author does not change the server settings. If WP, WooCommerce, and theme do not recognize the limit you have it means that something is wrong from the server-side. Anyway, if you don’t face any problems while using your site then you could just ignore that. We check that limit to be sure that the user imports demo content correctly because the import process requires more time than the default one.
Regards
Olga Barlow
Participant
December 24, 2020 at 12:52
Hello,
If you want to use the third-party plugin that uses that hook then go to Theme Option > WooCommerce > Single product builder and turn it off. Use the pre-created layout of the single product. Single product builder won’t work with the mentioned plugin.
Regards
Olga Barlow
Participant
December 23, 2020 at 19:57
Hello,
Even if the Storefront theme is enabled? In this case we can’t help you because problem is not caused by our theme. Try to disable third-party plugins and check if it helps, if not then contact WooCommerce support about this issue https://wordpress.org/support/plugin/woocommerce/
Our support is able to help only if the problem caused by our theme.
Regards
Olga Barlow
Participant
December 23, 2020 at 19:54
Hello,
I checked the product category that has the brand and don’t see the problem with the brand filter http://prntscr.com/w8nba0
Could you, please, provide screenshots of the problem? Are you sure that category that you check has products with brands?
Regards
Olga Barlow
Participant
December 23, 2020 at 19:51
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.
Regards
Olga Barlow
Participant
December 23, 2020 at 19:43
Hello,
XStore core plugin just check the requirements, so when you disable it you just disable this checking.
Anyway, I looked at the WooCommerce plugin status page and see the same http://prntscr.com/w8n3fz WooCommerce also displays 0 and server info displays NA http://prntscr.com/w8n4zo So, contact your hosting provider to solve this because it’s not theme issue.
Also, you use out of date version of XStore theme, WooCommerce plugin, revolution slider plugin and WPBakery. We would recommend you to provide us with FTP access to your site and we’ll help you with updates of these plugins and theme.
Regards
Olga Barlow
Participant
December 23, 2020 at 19:35
Hello,
Add the below code to Theme Options > Custom CSS
.content-product .product-title a {
line-height: 2.5ex !important;
min-height: 7.5ex;
}
Regards
Olga Barlow
Participant
December 23, 2020 at 19:34
Hello,
I see that you use the child theme. Could you, please:
1) Enable the parent theme and check if you have this issue.
2) Enable Storefront theme and check if you have this issue.
Let me know about the results.
I changed only optimization settings according to content on your site. Unfortunately, speed results are not very good. We don’t have more options to speed up our theme. If you want we can give you refund.
Regards
Olga Barlow
Participant
December 23, 2020 at 19:15
Hello,
1) top space appears because you enabled the framed layout http://prntscr.com/w8ml6p Use the Wide layout if you don’t need that space.
3) Probably your server has a long response time, so Ajax request used to show the mobile menu failed. We would recommend you to use another type of mobile menu off-canvas type http://prntscr.com/w8molg that does not use Ajax to display content.
