The Contact form in the newsletter pop-up window falls into an error

This topic has 8 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: Goostaf
    Goostaf
    Participant
    December 3, 2020 at 18:24

    Hello, we wanted to put the contact form 7 form in the newsletter widget, the form works in the static block, but if you put it in the Newsletter field when filling out the form data and sending it, it is redirected to an empty page and the form is not sent, can you help with this? (screenshot)

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2020 at 13:34

    Hello,

    Provide temporary wp-admin and FTP access, we will check what can be done to help you.
    On our demos, we use MC4WP: Mailchimp plugin – https://www.mc4wp.com/kb/

    Regards

    Avatar: Goostaf
    Goostaf
    Participant
    December 18, 2020 at 21:12

    They threw it off, although we have removed this block so far, because it did not work, but as an option, any (contact form), insert it into the newsletter page and try to send the form, when we click on submit, we go to the error.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2020 at 15:12

    Hello,

    Thanks for the reply. Our technicians will be able to check it more deeply after the weekend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 21, 2020 at 14:10

    Hello,

    Problem is related to Contact Form 7 plugin. We have submitted the request to plugin authors about this. We are waiting for their reply. We’ll inform you once get any news.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 21, 2020 at 15:17

    Hello,

    Plugin author asks about site URL where he could check the problem. Do you allow to share your site URL here https://wordpress.org/support/topic/contact-form-in-the-popup/#post-13817589 ? If yes then could you add the Newsletter element with form to header to show the issue?

    Regards

    Avatar: Goostaf
    Goostaf
    Participant
    December 23, 2020 at 20:44

    Yes, thanks, I added a block at the top of the site on the right (Callback) (
    I attach the link)

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 24, 2020 at 14:47

    Hello,

    Thank you. We passed that to plugin author.

    Regards

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