Hello,

I see that images are cropped. But if your original product image is 270×100 and you set thumbnails width 300×300 it’s logical that the image is not cropped because it’s smaller than the size you set. So, upload product featured image no less than 300×300 and you won’t have problem with the cropping.

Regards

Hello,

Check now.

Regards

Hello,

Ok. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

Hello,

You use the 8theme Products element on the home page that does not work with the other theme. So, disable Royal Core plugin before enabling the preview with another theme.

We’ll fix the fatal error in the next theme update.

Regards

Hello,

I have updated theme. I don’t see problem with images.

Regards

Hello,

1) You can delete products, product categories, posts and replace them with your own imported products. They will appear in places where the existing products are. That’s all.

2) Enable Elementor for the Static Blocks in the Elementor settings https://www.8theme.com/documentation/xstore/support/static-blocks/ and use Elementor to edit the footer static block and change its content.

3) Just edit page using Elementor https://prnt.sc/wdmpqn and edit the slider element, products element etc. Watch the Elementor video tutorials on how to use it to edit pages.
To remove the Categories at the bottom of the page just edit the page and remove the row with the categories content.

Feel free to ask if you need any detailed instructions or screenshots for better understanding.

Regards

Hello,

Did you update theme? What version did you use before the update? Could you, please, provide us with temporary WP Dashboard access to your site?

Regards

Hello,

Marseille03 is Elementor version, so you can’t disable it. But you can disable the WPBakery page builder.

Checked the mobile version and don’t see problem with the mobile menu https://prnt.sc/wdm2tm Watch the video tutorial on how to edit header using header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

Hello,

1) Use the following code to add the socials to your footer

<ul class="menu-social-icons ">
<li>
    <a href="#" class="title-toolip tooltipstered" target="_blank">
        <i class="ico-twitter"></i>
    </a>
</li>
<li>
    <a href="#" class="title-toolip tooltipstered" target="_blank">
        <i class="ico-facebook"></i>
    </a>
</li>
<li>
    <a href="#" class="title-toolip tooltipstered" target="_blank">
        <i class="ico-pinterest"></i>
    </a>
</li>
<li>
    <a href="#" class="title-toolip tooltipstered" target="_blank">
        <i class="ico-envelope"></i>
    </a>
</li>
<li>
    <a href="#" class="title-toolip tooltipstered" target="_blank">
        <i class="ico-facebook"></i>
    </a>
</li>
</ul>

2) I don’t see #333 color in footer. Could you, please, provide screenshot of the elements that you want to change there?

3) You can use the Static Block widget and WPBakery page builder for the static block to place logo at the center with the negative margin to move to the right. Watch video tutorial on how to create footer using static block https://youtu.be/KWAQRXZXsaw

Regards

Hello,

Check the font on the single product page now.
To change the color of the WPBakery button choose the custom type https://prnt.sc/wdkosz

Regards

Hello,

Contact WPML support to fix the issue with the price. We enabled the Storefront theme and faced the same problem https://prnt.sc/wd5jb3 So, our theme is not the reason of this issue.

Regards

Hello,

1) You did not translate it in theme translation https://prnt.sc/wd58xn + XStore core plugin translation https://prnt.sc/wd5833
2) You did not enable the Elementor editor for the static blocks https://prnt.sc/wd58bt
Edit the mentioned static block using Elementor Editor.

Regards

Hello,

Got error ‘PHP message: WordPress database error The size of BLOB/TEXT data inserted in one transaction is greater than 10% of redo log size. Increase the redo log size using innodb_log_file_size. for query UPDATE wp_options SET option_value =

This is the reason of the problem. Contact your hosting provider, show this error and ask to increase the allowed size.

Regards

Hello,

Did you use the parent theme or child theme? Maybe you just switched from child theme to parent theme and that’s why you get this because parent theme does not inherit styles of the child theme.

Regards

Hello,

I have updated the theme and XStore core plugin via WP Dashboard and don’t see any problem with the product images. Could you, please, check from your side?

Regards