Hello,

Did you use the child theme before?

Regards

Hello,

Problem fixed. Try now.

Regards

Hello, @cosmo

We have a lot of requests. We do our best to answer all the clients ASAP. Some of the customers have more than 10 licenses and have fatal errors on their sites and we need to help them first because they have priority support. Besides, you post the same questions or creates topics/answers just with the question mark. If you create new and new replies your topic automatically moves to the end of the queue, so we would recommend you to submit the answer and patiently wait for support reply.

If you are not satisfied with our theme submit refund request.

Regards

Hello,

1) Go to Loco Translate > Plugins > XStore Core > translate the mentioned string.
2) Check now.

Regards

Hello,

Could you, please, translate Default header – EL to Greek? We had to recreate the header to solve the issue with the FB icon link and lost the translation.

Regards

Hello,

Do you want to stretch the container width? Go to Theme Options > General > Site width > set it to 3000.
If you want to stretch some row only then use the WPBakery row settings for this http://prntscr.com/wd2ot2

Regards

Hello,

Access log, status log but I don’t see the error log in the archive.
We need the server error logs. Contact your hosting provider to get this.

Regards

Thank you for your understanding.

Regards

Hello, @rklee

Do you mean that you did not update anything, did not reset anything but just get the default header? Because the mentioned issue could appear if you used the built-in header instead of the header builder and updated theme from the previous version to 7.2.

Regards

Hello,

It should be ok as a rule but it’s not enough for your site, unfortunately, http://prntscr.com/wd1tex You can find PHP memory errors in the WooCommerce > Status > Logs
So, contact your hosting provider and ask them to check what processes use all your PHP memory and help you with it’s limit. Theme author does not have access to this information.

Regards

Hello,

Set the EN price here https://prnt.sc/wd1om9 and after that change the price to what you need for the other languages https://prnt.sc/wd1oez
For example, I set the EN and DE price to 58, and PL price to 250.
Check the mini-cart now.

Regards

Hello,

A) Problem is related to the Massive Addons plugin. They change the block id but do not change the styles id + do not call the necessary scripts and do not allow scripts reinit. We’ll contact the plugin author about this but can’t promise that they fix this.

B) There is no such issue http://prntscr.com/wd0vgw

Regards

Hello, @MichaelB

Thank you very much for your support and understanding.
Really appreciate that!

Regards

Hello,

1) You wanted to remove the breadcrumbs (Home >) and page title(Nottingham for example). If you set 0px in the theme options it disappears. You need just clear the plugin cache and browser cache after these changes because the browser caches the old styles. I checked your pages and it works. I sent you screenshots. Anyway, you can also add the below code to hide it
.page-heading .breadcrumbs, .page-heading .woocommerce-breadcrumb, .page-heading .title {display: none;}

2) If you put the 0px and save settings it works. If it did not work for you then either you did not save options or did not clear the cache.

3) If you want to reduce this space http://prntscr.com/wcy5hg go to Theme Options > Header builder > Header overlap > and change the bottom padding http://prntscr.com/wcy63z

4) Provide us with working FTP access to your site. We’ll check the issue with the icons in more detail.

Regards

Hello,

Thank you for using our theme!
Use the Private content area if you want to provide information only for the support staff. We’ll be able to remove topic per your request once we fix your issue if you want.

1) To translate the Share, buy now, Shopping cart install the Loco translate plugin and translate XStore theme and also XStore Core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
To translate free shipping promo text go to Theme Options > Sales Booster > Progress bar https://www.8theme.com/documentation/docs/sales-booster/

2) Follow the docs to enable the page builder for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/

Regards