Automate croping of thumbnails - by alexis709a

This topic has 4 replies, 3 voices, and was last updated 3 years, 1 month ago ago by Olga Barlow

  • Avatar: alexis709a
    alexis709a
    Participant
    January 2, 2021 at 13:40

    Hi,

    I went to Appearance > Customize > WooCommerce > Product images. Choosed the proportion of 1:1 crop size and save settings.

    After that I went to Tools > Regenerate thumbnails (used the installet plugin).

    The images are stil not croped.

    Can you help me automate the croping?

    Thanks,

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2021 at 14:50

    Hi,

    Thanks for using our theme.
    Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

    Regards

    Avatar: alexis709a
    alexis709a
    Participant
    January 2, 2021 at 17:32

    Hi,

    I read the article and changed the thumbnails settings from WooCommerce> Settings> Products> Display> Product Images, but it is not working either.

    The website already has more than 500 images, and it will allow users to add their own images in the future, so they will add all kind of sizes.

    I need a way to automate this process for thumbnails, can you help me do that?

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 4, 2021 at 15:47

    Hello,

    I see that images are cropped. But if your original product image is 270×100 and you set thumbnails width 300×300 it’s logical that the image is not cropped because it’s smaller than the size you set. So, upload product featured image no less than 300×300 and you won’t have problem with the cropping.

    Regards

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