View product page blank - by paulkeys - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 3 years, 2 months ago ago by paulkeys

  • Avatar: pablochaves
    paulkeys
    Participant
    January 13, 2021 at 13:10

    The product group display page does not appear with the items. As well, there are no options for you to select from the items. When clicking on view the grouped product, the page is in white

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 13, 2021 at 14:12

    Hello,

    Go to Theme Options > WooCommerce > Single product builder > either disable Single product builder https://prnt.sc/wmlc6i and use one of pre-created layout or create product layout you need using builder elements https://prnt.sc/wmlby9

    Regards

    Avatar: pablochaves
    paulkeys
    Participant
    January 13, 2021 at 16:15

    Hello, Olga!

    Thank you very much! It worked!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 13, 2021 at 16:20

    Hello,

    You are welcome.

    Regards

    Avatar: pablochaves
    paulkeys
    Participant
    January 13, 2021 at 16:33

    hello olga!

    It was not clear to me where I configure this product page. It only appeared once, after I disabled single product, but I don’t know where this option really changes the page. But after I closed, this page configuration no longer appears.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 13, 2021 at 17:08

    Hello,

    If you disable Single product builder then you can find single product settings in Theme Options > WooCommerce > Single product page.
    If you want to use the builder then enable builder and build your single product using builder elements (drag and drop them to the necessary areas, edit elements settings).

    Regards

    Avatar: pablochaves
    paulkeys
    Participant
    January 14, 2021 at 15:09

    Thank you so much!

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The issue related to '‘view product page blank’' has been successfully resolved, and the topic is now closed for further responses

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