Forum Replies Created

Viewing 30 posts - 11,371 through 11,400 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 12:42

    Hello,

    1) Optimize images on your site. It takes to much size https://prnt.sc/x4f9ws Use Tinypng service or plugin and it allows you to save up to 90% https://prnt.sc/x4f7ws

    2) Minify and combine CSS and JS. We don’t have access to your cache plugin settings https://prnt.sc/x4fh2x So, can’t check it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 12:15

    Hello,

    Could you, please, provide us with temporary WP Dashboard access to your site to check the optimization settings of theme and W3 total cache plugin?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 12:03

    Hello,

    1)Add products to your categories. Shop page doesn’t show empty categories.
    Also, go to Appearance > Widgets > add the Product categories widget to the Shop page sidebar instead of the categories widget. Categories widget is the list of post categories, not the product categories.

    2) We hide the description for the mobile because there is no place to show it for the mobile https://prnt.sc/x4chvk We would recommend you to hide the existing columns for the mobile and create the other row with banners for mobile only https://prnt.sc/x4cr71

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 11:53

    Hello,

    I don’t see problem with the mobile header once CDN cache is cleared https://prnt.sc/x4c2wu Do you see the issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 10:35

    Hello,

    I have installed the mentioned demo. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2021 at 14:48

    Hello,

    Child theme does not inherit the parent theme Theme Options. That’s why switch back to parent theme go to Theme Options > Import/Export > download the export file. After that enable child theme and go to Theme Options > Import/Export > upload the export file and import options > DO NOT save options after import and just reload page, save options only after reloading. Check the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 16, 2021 at 11:42

    Hello,

    Could you, please, numerate your questions to avoid misunderstanding?

    1) If you create an additional header and add the correct conditions https://prnt.sc/wt8ced and edit really game header https://prnt.sc/wt94g0 then changes will be applied for that header only. Save your changes under the multiple headers first https://prnt.sc/wtaak4 and then click save button for all theme options https://prnt.sc/wtafyc I have created Game header you may try and check.

    2) If you want to change the hover use the right click > States > hover https://prnt.sc/wtaw20
    Also, control the classes you use while adding the custom https://prnt.sc/wtbtuy Use global classes .product-details .add_to_cart_button , don’t use generated classes that yellow pencil offen offers, for example .slider-8614 .product-details .add_to_cart_button

    3) Go to Appearance > Menus > create the menu for the gaming page with submenus you need. After that choose this menu in the settings of the Game header https://prnt.sc/wtcxlh Sale this header first https://prnt.sc/wtaak4 , and then save theme options https://prnt.sc/wtafyc .

    4) Add the below code to Theme Options > Custom CSS

    /* ========= Custom for products ========== */
    .main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
        display: flex;
        justify-content: center;
    }
    
    .products-loop .ajax-content, .products-loop {
        display: flex;
        flex-wrap: wrap;
        flex: 1;
    }
    .content-product {
        flex-direction: column;
        justify-content: space-between;
        display: flex;
    flex: 1;
    }
    .content-product .quantity-wrapper {
        margin-right: auto;
    		margin-left: auto;
    }
    /* ========= END of custom for products ========== */

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 18:48

    Hello,

    Don’t understand your question. Code placed to child theme style.css displays the add to cart text on the shop page. If you want to hide text remove the code. What else do you need?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 18:46

    Hello,

    I removed that item, added the new one custom item and text works ok. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 18:37

    Hello,

    Add it to Sale label text https://prnt.sc/wpoaup

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 18:35

    Hello,

    1) Add project images https://prnt.sc/wpm4wc to get them https://prnt.sc/wpmb16
    2) Could you, please, provide us with mockup of the mega menu that you try to implement?
    Because you used very complicated structure: Megamenu Static Block which displays menu widget that includes the mega menu with the Static block. So, we need to understand what exactly you try to implement to guide you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 18:08

    P.S. or change permissions for the plugins to Read and Write https://prnt.sc/wpicas instead of Read only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 18:07

    Hello @srinath,

    Provide us with FTP access to your site. You installed out of date version of the XStore core plugin and this is the reason of the issue. We can’t update it via Dashboard because of file permissions https://prnt.sc/wpi3yx So, we need FTP to proceed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 17:58

    Hello,

    I see the options on the cart page https://prnt.sc/wpfvyo and checkout https://prnt.sc/wpgb46
    So, what’s missing?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 17:54

    Hello,

    Could you, please, provide us with FTP access to your site? We’ll try to fix issues related to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 17:36

    Hello,

    We found that issue is caused by reCaptcha of ithemes-security-pro plugin, it does not allow logining after redirect from FB or Google. We are trying to find a workaround but need more time for this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 17:30

    Hello,

    May I ask you why did you connect your account as personal if your Instagram account type is Business https://prnt.sc/wpacwn ?
    Remove token and generate Business token if your account type is business https://prnt.sc/wpal6d
    Try and let me about the results after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 17:27

    Hello,

    We added custom code to child theme style.css.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 17:15

    Hello,

    Provide us with temporary WP Dashboard and FTP access to your site to check the issue in more detail and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 16:43

    Hello,

    You can use the same license for the dev and production sites if this is the same project. If you face any limit notice just contact us.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 16:41

    Hello,

    In this case, keep this option disabled https://prnt.sc/wp4ufr

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 16:33

    Hello,

    Check the font loading now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 16:20

    Hello,

    I used the Yellow pencil plugin to implement the mentioned styles for that page only
    https://prnt.sc/wp29h2
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 15:35

    Hello,

    If you want to translte whole site just to 1 another language you need to go to Settinsg > General > choose the necessary language in the Languages list and save settings. After that translate theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    If you want to create the multilanguage site you need a special plugin for these purposes https://colorlib.com/wp/wordpress-multilingual-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 15:31

    Hello,

    Check now, please. The header overlap option was enabled for the mobile header. I have disabled it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 15:17

    Hello,

    Tax system is the WooCommerce plugin settings. We don’t have any special options for this in XStore theme. We checked your cart with the default theme and don’t see the difference in the price calculation https://prnt.sc/woug15 So, contact WooCommerce plugin support to get help with this https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 14:59

    Hello,

    You can add the below code to hide the button from the minicart drop-down

    .shopping-container .widget_shopping_cart_content .btn.border-grey {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 14:19

    Hello,

    In your case, I would recommend you to disable the Sticky menu https://prnt.sc/wont0p Then you’ll be able to scroll the All departments menu. There is no option to have the sticky menu with the All departments element and scroll this element.

    And keep in mind that you can add the more items link for your menu https://prnt.sc/wonyw4 if you have a lot of items there https://prnt.sc/wondij

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 14:12

    Hello,

    Provide us also with the FTP access to your site to check the issue with the QV in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 15, 2021 at 14:05

    Hello,

    Sorry, don’t understand what Arabic file you used to import products. Could you, please, explain in more detail?

    Do you want to translate theme? Read this documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and don’t forget to translate XStore theme and XStore core plugin. Also, don’t forget to Sync translations https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

    If it still does not work for you provide us with the WP Dashboard access and screenshots of elements that you can’t translate. We’ll help you.

    Regards

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Viewing 30 posts - 11,371 through 11,400 (of 30,391 total)
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