Niche-Market02 Installed! But We Have Some Errors:

This topic has 12 replies, 4 voices, and was last updated 3 years, 1 month ago ago by Olga Barlow

  • Avatar: srinath
    srinath
    Participant
    January 14, 2021 at 17:31

    hi,
    I am getting error when installing demo.
    ontact-forms not installed 🙁

    mailchimp not installed 🙁

    media not installed 🙁

    menu not installed 🙁

    I tried serval time but not success.
    can you explain how to fix that.

    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 14, 2021 at 18:08

    Hello,

    Could you, please, provide us with link to your site and temporary WP Dashboard access?
    If you check the site do you see the missing menu, images, newsletter form?

    Regards

    Avatar: erikhrast
    erikhrast
    Participant
    January 15, 2021 at 11:26

    I have the same errors when I try to install demo theme…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2021 at 13:42

    Hello Erikhrast,

    Submit a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/
    Provide us with link to your site and temporary WP Dashboard access via Private Content area – https://prnt.sc/woknhw

    Regards

    Avatar: srinath
    srinath
    Participant
    January 15, 2021 at 13:48

    Hi,
    Can you look on that

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2021 at 18:07

    Hello @srinath,

    Provide us with FTP access to your site. You installed out of date version of the XStore core plugin and this is the reason of the issue. We can’t update it via Dashboard because of file permissions https://prnt.sc/wpi3yx So, we need FTP to proceed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2021 at 18:08

    P.S. or change permissions for the plugins to Read and Write https://prnt.sc/wpicas instead of Read only.

    Regards

    Avatar: srinath
    srinath
    Participant
    January 16, 2021 at 03:20

    done but still have issue

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2021 at 10:38

    Hello Srinath,

    Please provide FTP access – FTP host, FTP user, FTP pass. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: srinath
    srinath
    Participant
    January 19, 2021 at 17:18

    Hi,
    here is sftp details,
    can you check it.

    Please contact administrator
    for this information.
    Avatar: srinath
    srinath
    Participant
    January 20, 2021 at 10:53

    hi can you look on that

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2021 at 19:55

    Hello,

    I installed the version and did not face issues https://prnt.sc/xb4nub
    Check your site now.

    Regards

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