Do you use Optimize CSS delivery option of the WPRoket plugin? Sometimes it may cause the mentioned issue.
Regards
Olga Barlow
Participant
March 24, 2021 at 16:08
Hello,
What type of permalinks do you use (Settings > Permalinks)? Provide us with the screenshot.
Regards
Olga Barlow
Participant
March 24, 2021 at 16:06
Hello,
This time it works. Thank you. I have passed issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
March 24, 2021 at 15:40
Hello,
It’s not related to our theme but to WooCommerce plugin and WooCommerce permalinks settings (Settings > Permalinks). We don’t have any additional options to manage that.
Regards
Olga Barlow
Participant
March 24, 2021 at 15:38
Hello,
1) Quick View does not display default WooCommerce selectors for the variable products. If you want to show variations in the QV then change type to variation swatches (label, color or image type) instead of default selector. Then you’ll get variations in the QV https://prnt.sc/10ubtgd and buy product once choose the viariation.
2) You already added the cart and account element to the connection block as I can see https://prnt.sc/10ubucm That’s why you don’t have them in the footer. Remove them from the connection block and they will disappear from your header and appear in the footer again.
Take our apologies if you faced inconvenience using our theme.
Could you, please, describe your issues in more detail? Provide screenshots for better understanding to allow us to help you.
Regards
Olga Barlow
Participant
March 24, 2021 at 14:43
Hello,
I disabled cache plugins, enabled it again and don’t see FA font from our theme. To disable YITH Wishlist plugin calling we followed the plugin author suggestion https://wordpress.org/support/topic/fontawesome-9/
Check your site now.
Regards
Olga Barlow
Participant
March 24, 2021 at 14:43
Hello,
I disabled cache plugins, enabled it again and don’t see FA font from our theme. To disable YITH Wishlist plugin calling we followed the plugin author suggestion https://wordpress.org/support/topic/fontawesome-9/
Check your site now.
Try to disable the cache plugin and check again.
Let me know about the results and provide FTP access to check the issue in more detail.
Regards
Olga Barlow
Participant
March 24, 2021 at 12:40
Hello,
1) There is no error on that product anymore. Provide us with the link at least to one product with the error. We need to study it in more detail.
2) We can’t check the other gateways because it requires real payment information. Go to Appearance > Themes > install and activate Storefront theme and check one of the mentioned gateways. Do you have the mentioned error? Do you get the mentioned error with the XStore by yourself?
3) Provide us with FTP access to your site to check the issue with the products and banner. Provide link to page with the blog issue because you provided the wrong screenshot of the issue and I don’t understand where to check it.
Regards
Olga Barlow
Participant
March 24, 2021 at 12:23
Hello,
Check the tabs now. We have added a fix to the child theme.
We checked the mentioned errors. Point is that mentioned elements display icons instead of texts. Do you want to display search word instead of the search icon https://prnt.sc/10u5svc ? Do you want to display Facebook word instead of FB icon https://prnt.sc/10u5sm7 ?
Regards
Olga Barlow
Participant
March 24, 2021 at 10:37
Hello,
Issue is caused by PHP Memory limit error https://prnt.sc/10u5in4
Try to increase the memory limit and edit home page after that.
Regards
Olga Barlow
Participant
March 24, 2021 at 08:01
Hello,
Your issue caused by custom JS (Ingredients Table) that you added using Simple Custom CSS and JS plgin. It’s not related to our theme. Sorry, but we are not responsible for your third-party custom JS.
Regards
Olga Barlow
Participant
March 23, 2021 at 19:55
Hello,
Do you have any errors in the console when it does not work?
Go to XStore > Files generator > remove the file that you generated. You did not choose all the elements that you use on your site, so don’t generate file if you are not very familiar with theme.
Clear the FF cache and check again. Let me know about the results.
Regards
Olga Barlow
Participant
March 23, 2021 at 13:09
Hello,
Download etheme.min.js from this page https://dropmefiles.com/rTQmu and reupload it into wp-content/themes/xstore/js folder via FTP.
Regards
Olga Barlow
Participant
March 23, 2021 at 13:08
Hello,
You can change the color of the buttons in the Theme Options > Styling > edit Light, Dark, active buttons according to your needs.
Regards
Olga Barlow
Participant
March 23, 2021 at 13:07
Hello,
Are you talking about slider images https://prnt.sc/10tfwf4
Edit page using Elementor and edit the slider element and slider bg image.
Regards
Olga Barlow
Participant
March 23, 2021 at 11:47
Hello,
I don’t see the mentioned error on your site at this moment.
Regards
Olga Barlow
Participant
March 23, 2021 at 11:20
Hello,
1) I don’t see problem with the QV https://prnt.sc/10tbvit
2) If you want to get all the images 1:1 you can enable crop option in Customizer > WooCommerce > Product images.
