Problems after updating the theme - by rafael david

This topic has 7 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: rafael david
    rafael david
    Participant
    March 19, 2021 at 21:01

    1- quick product preview does not work. I use wp-optmize and, even if I disable minify, it doesn’t work
    2- thumbnail of the images is not 1: 1. I’ve used ccs code from another topic to align the buttons (it worked), but the images are not in 1: 1

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2021 at 09:04

    Hello,

    Thanks for using our theme.
    1) Download etheme.min.js from this page https://dropmefiles.com/rTQmu and reupload it into wp-content/themes/xstore/js folder via FTP.
    2) As we can see, you uploaded images in different dimensions – https://prnt.sc/10qnozt https://prnt.sc/10qnpd0 It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading to your media gallery.

    Regards

    Avatar: rafael david
    rafael david
    Participant
    March 23, 2021 at 00:06

    Hello. I loaded the requested file but it didn’t work. What do I do?
    as for image thumbnails, isn’t option 1: 1 just to get this image size right?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 23, 2021 at 11:20

    Hello,

    1) I don’t see problem with the QV https://prnt.sc/10tbvit
    2) If you want to get all the images 1:1 you can enable crop option in Customizer > WooCommerce > Product images.

    Regards

    Avatar: rafael david
    rafael david
    Participant
    March 27, 2021 at 19:17

    Hello. I already did that (crop in 1: 1, as seen in the attached image), but it doesn’t work. What’s wrong?
    null

    Avatar: rafael david
    rafael david
    Participant
    March 27, 2021 at 19:18

    Hello. I already did that (crop in 1: 1, as seen in the attached image), but it doesn’t work. What’s wrong?
    https://prnt.sc/10xa1tk

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2021 at 06:34

    Hello,

    Contact support of the WooCommerce plugin.

    Regards

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