Hello,
Provide us with WP Dashboard access to your site to check the issue and help you.
Regards
Hello,
Provide us with WP Dashboard access to your site to check the issue and help you.
Regards
Hello,
Take my apologies for the delay in answering.
1) I see that you uploaded small images (300px width). Either upload images with 600px width or greater or disable zoom option at all in Theme Options > Single product.
2) Add the below code to Theme Options > Custom CSS to hide duplicated icon
.yith-wcwl-add-button>a i {
display: none;
}
Or go to YITH > Wishlist > Add to wishlist setting > Wishlist icon settings > choose none for both icons. https://prnt.sc/116fdap
Regards
Hello,
If you use filter by attributes https://prnt.sc/116f600 it displays only for categories where you have products that used global attributes https://prnt.sc/116f8i8
For example https://prnt.sc/116fa1b
If you used custom attributes https://prnt.sc/116faxa you can’t filter by them.
Regards
Hello,
1) I checked your header and don’t see any connection block used there. Have you sorted out?
2) Do you still need help with the Static Block editing? Then provide us with FTP access to your site.
Also, contact your hosting provider and ask them to make regular backups of your files and DB. If you face any issues you’ll be able to restore site from backup.
Regards
Hello,
Edit your page using Elementor. Scroll down and click the X icon to open XStore Studio https://prnt.sc/115wfai and import the section you need.
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Hello,
Could you, please, provide us working link to your shop page to check and help you?
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Hello,
Do you mean that if the customer chooses any color and 30 units variation he should get 5.00 discount? Right? You can try the following rule https://prnt.sc/115w9vv and you’ll get https://prnt.sc/115wayf
Regards
Hello,
Add the Custom CSS to Theme Options > Custom CSS to hide the coupon on the cart page
.woocommerce-cart .to_open-coupon, .woocommerce-cart .coupon {
display: none;
}
Regards
Hello,
1) Use HTML block element to show it in the desktop header and mobile header https://prnt.sc/115vq97
2) Contact WPML support about this. It does not display even with the default theme https://prnt.sc/115w11d https://prnt.sc/115w1kf
3) Enable page builder for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
Regards
Hello,
Go to Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off. Check the product after that.
Regards
Hello,
Provide us with WP Dashboard access to your site. We’ll check.
Regards
Hello,
1) Go to Theme Options > WooCommerce > Shop Elemenents > Product stock > change the color of the low stock.
2) Provide us with link to the product where you have “Your selections”. If you want to disable the stick add to cart you can do this in Theme Options > WooCommerce > Single Product > Single product layout > Fixed Added To Cart Message > off.
3) Read the documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Translate XStore theme, not child theme and XStore core plugin. I have uploaded translation that we got from another customer. Check the strings if everything is ok for you.
Regards
Hello,
Related products and Upsell products are different products, read more here https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
If you want to show Upsell products there instead of the related products then go to Theme Options > WooCommerce > Single product > Single product layout > Location Of Upsell Products > choose After content. Disable related products in Theme Options > WooCommerce > Single product > Related products.
Add the below code to Theme Options > Custom CSS and check the images quality after that
.content-product .product-content-image img {
width: auto;
}
Regards
Regards
Hello,
I fixed custom CSS. Check now.
Regards
Hello,
1) Because you don’t allow this using your .htaccess file https://prnt.sc/115uk64
2) I passed the issue to our developers. I’ll inform you once they fix that fatal error.
Regards
Hello,
Can’t check your backend because of some security limits I suppose https://prnt.sc/115uaf0
Could you disable it or add our IPs to the whitelist or something?
You should be able to change the bg color and text color of the q-ty in Theme Options > Header builder > Cart > https://prnt.sc/115ubhl
Regards
Hello,
Edit Elementor Site Settings > Layout settings > and clear option that hides title https://gyazo.com/a0fba55e5b3e22d3495f218ccfc4aa02
Regards
Hello,
Are you talking about cart icon in the header on in the mobile panel https://prnt.sc/115u5p3 ?
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Hello,
Go to Theme Options > Header builder > Social links add the links you need. After that go to Mobile menu and enable the Socials element in the mobile menu.
Regards
Hello,
Provide us with WP Dashboard access to your site and we’ll install it for you.
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Hello,
We are not developers of the Thank you plugin that generates notices. So, contact plugin author to fix them. It would better to downgrade PHP version to 7.4 till all the plugins that you use fix the issues with PHP 8.
Regards
Hello,
We changed the element that was used to create that blocks and added custom CSS to fix the width.
Check now.
Regards
Hello,
We would recommend you to enable Elementor for the Static Blocks https://prnt.sc/115qj5x
And create Mega menu using Elementor and Menu list element of the elementor to create lists with the categories and subcategories. That element has hover options https://prnt.sc/115qkio
Regards
Hello,
I see that your site is broken https://prnt.sc/115q5bs
Have you updated both theme and XStore core plugin?
Provide us with the server error logs once you get the 503 error.
Regards
Hello,
How to add the FB loginization you can watch here https://youtu.be/mBp33hPMgnA
We don’t have any other video tutorials.
May I know must we re-enter FB password to use this function?
Don’t understand this question. Are you talking about entering the password while you using the FB login as site user? You can control this from the FB settings https://prnt.sc/115q3s6
Regards
Hello,
Go to Elementor Site settings > Lightbox > disable ligtbox for the images https://gyazo.com/5668ac55dda516bb145cf351e3b20725
Regards
Hello,
Translate not just theme but also XStore core plugin https://prnt.sc/115pu4z
Check now.
Regards
Hello,
Sync theme and XStore core translation files https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and translate the necessary strings after that.
Let me know if you did that but still need help.
Regards
Hello,
It was removed after WooCommerce update in 2020. They added a limit for the redirects from the checkout page and redirects causes issue with the payment gateways, so we had to remove this functionality. We are looking for ways to get it back but we have not find the solution yet.
Regards