Forum Replies Created

Viewing 30 posts - 9,511 through 9,540 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 12:52

    Hello,

    1) I passed the issue to our developers. I’ll inform you once they fix the problem.
    2) I don’t get any error while searching on your site https://gyazo.com/128f0c001b84a8d42edd4bcbbb8f8a33
    3) yes, you can
    4) Shipping options are WooCommerce plugin options. Our theme does not have any settings for this. So, contact WooCommerce support about this https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 12:22

    Hello,

    Can’t connect to your server using FTP https://prnt.sc/116fznk
    Check the credentials you provided.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 12:12

    Hello,

    We used Slider element https://prnt.sc/116fn6g
    Here you can find example in the templates library https://gyazo.com/4d12e9b060fe28f1e5dcee510922ded1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 11:55

    Hello,

    We need to check the settings you use for your element to help you. Could you, please, make your site live and provide us with WP Dashboard access to your site?
    I don’t understand your issue by description only, need to check the element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 11:52

    Hello,

    Provide us with WP Dashboard access to your site to check the issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 11:51

    Hello,

    Take my apologies for the delay in answering.

    1) I see that you uploaded small images (300px width). Either upload images with 600px width or greater or disable zoom option at all in Theme Options > Single product.
    2) Add the below code to Theme Options > Custom CSS to hide duplicated icon

    .yith-wcwl-add-button>a i {
        display: none;
    }

    Or go to YITH > Wishlist > Add to wishlist setting > Wishlist icon settings > choose none for both icons. https://prnt.sc/116fdap

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 7, 2021 at 11:48

    Hello,

    If you use filter by attributes https://prnt.sc/116f600 it displays only for categories where you have products that used global attributes https://prnt.sc/116f8i8
    For example https://prnt.sc/116fa1b
    If you used custom attributes https://prnt.sc/116faxa you can’t filter by them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 18:44

    Hello,

    1) I checked your header and don’t see any connection block used there. Have you sorted out?
    2) Do you still need help with the Static Block editing? Then provide us with FTP access to your site.

    Also, contact your hosting provider and ask them to make regular backups of your files and DB. If you face any issues you’ll be able to restore site from backup.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 18:41

    Hello,

    Edit your page using Elementor. Scroll down and click the X icon to open XStore Studio https://prnt.sc/115wfai and import the section you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 18:35

    Hello,

    Could you, please, provide us working link to your shop page to check and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 18:32

    Hello,

    Do you mean that if the customer chooses any color and 30 units variation he should get 5.00 discount? Right? You can try the following rule https://prnt.sc/115w9vv and you’ll get https://prnt.sc/115wayf

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 18:24

    Hello,

    Add the Custom CSS to Theme Options > Custom CSS to hide the coupon on the cart page

    .woocommerce-cart .to_open-coupon, .woocommerce-cart .coupon {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 18:19

    Hello,

    1) Use HTML block element to show it in the desktop header and mobile header https://prnt.sc/115vq97
    2) Contact WPML support about this. It does not display even with the default theme https://prnt.sc/115w11d https://prnt.sc/115w1kf
    3) Enable page builder for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 17:47

    Hello,

    Go to Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off. Check the product after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 17:43

    Hello,

    Provide us with WP Dashboard access to your site. We’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 17:42

    Hello,

    1) Go to Theme Options > WooCommerce > Shop Elemenents > Product stock > change the color of the low stock.

    2) Provide us with link to the product where you have “Your selections”. If you want to disable the stick add to cart you can do this in Theme Options > WooCommerce > Single Product > Single product layout > Fixed Added To Cart Message > off.

    3) Read the documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Translate XStore theme, not child theme and XStore core plugin. I have uploaded translation that we got from another customer. Check the strings if everything is ok for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 17:23

    Hello,

    Related products and Upsell products are different products, read more here https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    If you want to show Upsell products there instead of the related products then go to Theme Options > WooCommerce > Single product > Single product layout > Location Of Upsell Products > choose After content. Disable related products in Theme Options > WooCommerce > Single product > Related products.

    Add the below code to Theme Options > Custom CSS and check the images quality after that

    .content-product .product-content-image img {
        width: auto;
    }

    Regards

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 17:16

    Hello,

    I fixed custom CSS. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 17:08

    Hello,

    You are welcome.
    Added custom code https://prnt.sc/115utpx
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 16:57

    Hello,

    1) Because you don’t allow this using your .htaccess file https://prnt.sc/115uk64
    2) I passed the issue to our developers. I’ll inform you once they fix that fatal error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 16:42

    Hello,

    Can’t check your backend because of some security limits I suppose https://prnt.sc/115uaf0
    Could you disable it or add our IPs to the whitelist or something?
    You should be able to change the bg color and text color of the q-ty in Theme Options > Header builder > Cart > https://prnt.sc/115ubhl

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 16:35

    Hello,

    Edit Elementor Site Settings > Layout settings > and clear option that hides title https://gyazo.com/a0fba55e5b3e22d3495f218ccfc4aa02

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 16:32

    Hello,

    Are you talking about cart icon in the header on in the mobile panel https://prnt.sc/115u5p3 ?

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 16:26

    Hello,

    Go to Theme Options > Header builder > Social links add the links you need. After that go to Mobile menu and enable the Socials element in the mobile menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 16:24

    Hello,

    Provide us with WP Dashboard access to your site and we’ll install it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 15:02

    Hello,

    We are not developers of the Thank you plugin that generates notices. So, contact plugin author to fix them. It would better to downgrade PHP version to 7.4 till all the plugins that you use fix the issues with PHP 8.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 14:43

    Hello,

    We changed the element that was used to create that blocks and added custom CSS to fix the width.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 13:50

    Hello,

    We would recommend you to enable Elementor for the Static Blocks https://prnt.sc/115qj5x
    And create Mega menu using Elementor and Menu list element of the elementor to create lists with the categories and subcategories. That element has hover options https://prnt.sc/115qkio

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 13:34

    Hello,

    I see that your site is broken https://prnt.sc/115q5bs
    Have you updated both theme and XStore core plugin?
    Provide us with the server error logs once you get the 503 error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 6, 2021 at 13:31

    Hello,

    How to add the FB loginization you can watch here https://youtu.be/mBp33hPMgnA
    We don’t have any other video tutorials.

    May I know must we re-enter FB password to use this function?

    Don’t understand this question. Are you talking about entering the password while you using the FB login as site user? You can control this from the FB settings https://prnt.sc/115q3s6

    Regards

  • 1 2 3 317 318 319 1,012 1,013 1,014
    Viewing 9,540 results - 9,511 through 9,540 (of 30,391 total)
Viewing 30 posts - 9,511 through 9,540 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.